Business Exposed62
On July 4th, 2002, Ahold issued its rst prots warning, swiftly
followed by a second one on November 19th, then immediately
announced its seventh take-over in the US foodservice market.
An inquiry by the rm’s internal accountants revealed that
$30–35 million were used as illicit commission in Argentina.
Regardless of its growing problems, Ahold won the Dutch
Reputation Award in 2002, beating other top candidates such as
Heineken and Ikea.
February 2003 brought about Ahold’s largest scandal: nancial
fraud at US Foodservice, which eventually accrued to $880
million claimed in unrealized prots. In March 2003, the board
red van der Hoeven. Several years and one court trial later, he
received a suspended jail sentence for his role in the nancial
malversation.
The story of Ahold is a typical one. In hindsight, we all think
how could that happen? This house was bound to collapse! But
at the time we all bought into it, both their groceries and their
shares. That’s because it is not a one-man story; surely van der
Hoeven was an overly deal-eager guy with an eerie resemblance
to Icarus, but it is also a story about time compression dis-
economies, an over-reliance on numbers, a strategy adapted to a
rm’s actions (rather than the other way around), and one very
big yam. And this concerns a whole management team, boards,
banks, shareholders, analysts, award committees, the business
press, and business schools (who audaciously write management
cases and give honorary degrees for stories that are too good to
be true). It is a whole system. And the system may at some point
push people towards the sun, to subsequently watch their fall,
shaking their heads in disbelief.
Most acquisitions fail – really!
Of course, acquisitions also played a huge role in the Ahold story.
The processes that lead rms to take on too many acquisitions,
too fast, are much the same processes that lead them to pay too
much for their takeovers. The former lead to poor integration