Contents
Strategies for Exam Preparation
The Companion Website for Online Content Review
How to Access the Pearson Test Prep Practice Test Software
Chapter 1. Introduction to Unified Collaboration and Dial Plans
“Do I Know This Already?” Quiz
Introduction to Cisco Unified Collaboration Components
Why Dial Plan Design Is Difficult
North American Numbering Plan (NANP)
International Dial Plans with E.164
Case Study: Building a Globalized Dial Plan
Complete Tables and Lists from Memory
Chapter 2. VoIP Protocols: SIP and H.323
“Do I Know This Already?” Quiz
Brief Introduction to and History of SIP
Operation of the Offer/Answer Framework
Complete Tables and Lists from Memory
Chapter 3. VoIP Protocols: RTP, RTCP, and DTMF Relay
“Do I Know This Already?” Quiz
Introduction to Real-Time Media
Real-Time Transport Control Protocol
Complete Tables and Lists from Memory
Chapter 4. Unified CM Call Routing and Digit Manipulation
“Do I Know This Already?” Quiz
Digit-by-Digit Versus Enbloc Calling
Pattern Configuration and Device Selection
Route Patterns, Route Lists, and Route Groups
Hunt Pilots, Hunt Lists, and Line Groups
Partitions and Calling Search Spaces
Putting It All Together: Tail-End Hop Off (TEHO)
Intercluster Dial Plan Replication
Intercluster Lookup Service (ILS)
Troubleshooting Call Routing and Digit Manipulation
Troubleshooting Call Routing by Using SDL Trace Files
Complete Tables and Lists from Memory
Chapter 5. Unified CM SIP Trunk Configuration
“Do I Know This Already?” Quiz
SIP Trunk Overview and Configuration
SIP Trunk Security Profile Configuration
SIP Profile Information Configurations
SIP Early Offer Versus SIP Delayed Offer
Media Termination Point Required
Run On All Active Unified CM Nodes
Verify and Troubleshoot Unified CM SIP Trunks
Complete Tables and Lists from Memory
Chapter 6. Unified CM Call Control Features
“Do I Know This Already?” Quiz
Ad Hoc and Meet-Me Conferencing
Media Resource Groups and Media Resource Group Lists
Configure Interregion and Intraregion Policies
Location Bandwidth Manager Service
Configure Enhanced Location Call Admission Control (ELCAC)
Automated Alternate Routing (AAR)
Troubleshooting and Monitoring Enhanced Location Call Admission Control
Complete Tables and Lists from Memory
Chapter 7. Unified CM Mobility
“Do I Know This Already?” Quiz
Configure and Verify Single Number Reach
Advanced Single Number Reach Configuration
Troubleshoot Single Number Reach
Configure and Verify Move to Mobile
Configure and Verify Extension Mobility
Troubleshoot Extension Mobility
Configure and Verify Device Mobility
Complete Tables and Lists from Memory
Chapter 8. CUBE Call Routing and Digit Manipulation
“Do I Know This Already?” Quiz
Understanding Call Legs and Call Flows
Dial Peer Aggregation and Summarization Techniques
Advanced Call Routing Techniques
Verify and Troubleshoot IOS Call Routing
Basic CUBE Call Routing Debug Analysis
Application Signaling and Media Binding
Digit, Header, and URI Manipulation
Complete Tables and Lists from Memory
Chapter 9. CUBE Interworking Features
“Do I Know This Already?” Quiz
Early Offer and Delayed Offer Interworking
Reliable Handling and Interworking of Provisional Responses
Ringback and Provisional Response Interworking
SIP Header–Based Authentication
Video Interworking and Suppression
Media Flow-Through Versus Media Flow-Around
Complete Tables and Lists from Memory
Chapter 10. Unified CME and SRST
“Do I Know This Already?” Quiz
Introduction to Unified CME and Unified SRST
Unified CME Initial Configuration
Unified CME IP Phone Registration Overview
Unified CME Virtual Dial Peers
Unified CME Call Coverage Features
Configure Unified CME Hunt Groups
Configure Unified CME Multicast Paging
Configure Unified CME Call Park
Survivable Remote Site Telephony (Unified SRST)
Implement SIP Unified SRST on Unified CM
Implement SIP Unified SRST on an IOS Gateway
Verify and Troubleshoot SIP Unified SRST Failover
Complete Tables and Lists from Memory
Pearson Cert Practice Test Engine and Questions on the Website
Suggested Plan for Final Review/Study
Appendix A. Answers to the “Do I Know This Already?” Questions
Online Elements