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Supporting IP and IPX
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Supporting IP and IPX
by Donna L. Harrington
CCNP Practical Studies: Troubleshooting
Copyright
About the Author
About the Technical Reviewers
Acknowledgments
Foreword
Introduction
Password Recovery Guidelines
Comparing Models
Cisco Configuration Register
Protocol Characteristics and Tools
Shooting Trouble
Do You Shoot Trouble or Does Trouble Shoot You?
Standards and Protocols
Models and Methods
Practical Troubleshooting
Review Questions
Summary
What's in Your Tool Bag?
IOS Troubleshooting Tools
Cisco Resources
Project DOTU
Network Management
Hardware Tools and Media Testers
Network Monitors
Protocol Analyzers
Desktop Tools
Review Questions
Summary
Supporting IP and IPX
Shooting Trouble with IP
Scenario: Shooting Trouble with IP
Protocols and Packets
Addressing
Routing Protocols
Trouble Tickets
Trouble Tickets Solutions
Review Questions
Summary
Shooting Trouble with Novell IPX
Scenario: Shooting Trouble with IPX
Protocols and Packets
Addressing
Routing Protocols
Trouble Tickets
Trouble Tickets Solutions
Review Questions
Summary
Supporting Ethernet, Switches, and VLANs
Shooting Trouble with Ethernet
Scenario: Shooting Trouble with Ethernet
A Brief Summary of Ethernet
Ethernet Frames
Ethernet Addressing
Ethernet at the Physical Layer
Shooting Trouble with Ethernet
Trouble Tickets
Trouble Tickets Solutions
Review Questions
Summary
Shooting Trouble with CatOS and IOS
Scenario: Shooting Trouble with CatOS and IOS
Segmentation Review
STP
The Cisco CLI
Cat5000/Cat6000 Architecture
Shooting Trouble with Switches
Trouble Tickets
Trouble Tickets Solutions
Review Questions
Summary
Shooting Trouble with VLANs on Routers and Switches
Scenario: Shooting Trouble with VLANs on Routers and Switches
Why VLANs?
Trunking
Managing VLANs
Inter-VLAN Routing
Route Switch Technologies
Shooting Trouble with VLANs
Trouble Tickets
Trouble Tickets Solutions
Review Questions
Summary
Supporting the WAN
Shooting Trouble with Frame Relay
Scenario: Shooting Trouble with Frame Relay
A Brief History of Frame Relay
Frame Relay Frames
Frame Relay Addressing
Frame Relay at the Physical Layer
Shooting Trouble with Frame Relay
Trouble Tickets
Trouble Ticket 4
Trouble Ticket Solutions
Review Questions
Summary
Shooting Trouble with HDLC, PPP, ISDN BRI, and Dial Backup
Scenario: Shooting Trouble on the WAN
WAN Terminology
HDLC
PPP
ISDN BRI
Dial-on-Demand Routing
Dial Backup
Trouble Tickets
Trouble Ticket Solutions
Review Questions
Summary
Comprehensive Troubleshooting Exercises
Trouble Tickets: The Sum of All Fears
Scenario: Shooting Trouble Review
Trouble Ticket 1 Discovery Lab
Trouble Ticket 2 Documentation Lab
Trouble Ticket 3 OSPF Lab
Trouble Ticket 4 RIP/OSPF/EIGRP Redistribution Lab
Trouble Ticket 5 Frame Relay/ISDN Backup Lab
Trouble Ticket 6 VLAN and Spanning-Tree Lab
Review Questions
Summary
Appendixes
Answers to Review Questions
Chapter 1's Review Questions
Chapter 2's Review Questions
Chapter 3's Review Questions
Chapter 4's Review Questions
Chapter 5's Review Questions
Chapter 6's Review Questions
Chapter 7's Review Questions
Chapter 8's Review Questions
Chapter 9's Review Questions
Chapter 10's Review Questions
Troubleshooting Resources
Rebooting a Router
Configuration Register Fields
Password Recovery Procedures
Software Upgrades
Summary
Equipment Reference
Support Equipment Used in This Book
Where to Buy Equipment
Configuring a Terminal Server (2511)
Index
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Summary
Next
Next Chapter
Shooting Trouble with IP
Part II: Supporting IP and IPX
Chapter 3
Shooting Trouble with IP
Chapter 4
Shooting Trouble with Novell IPX
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