Chapter 2's Review Questions
| 1: | CDP sends and receives neighbor advertisements over multicast address 01-00-0c-cc-cc and uses a proprietary HDLC type value. CDP must run on media that supports what? | ||||||||||
| A1: | Answer: CDP must run on media that supports SNAP. | ||||||||||
| 2: | To match up the following buffer pools with the appropriate sizes (small, middle, big, very big, large, and huge), what IOS command would you use?
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| A2: | Answer: You would use the show buffers command to show the output of the buffer pools and their sizes. | ||||||||||
| 3: | Which support tool can monitor up to all seven layers and is the least stressful on the router?
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| A3: | Answer: A protocol analyzer can monitor up to all seven layers and is not as stressful as some other tools on the router. | ||||||||||
| 4: | List the five categories of network management and give a Cisco example of an NMS. | ||||||||||
| A4: | Answer: ISO has five categories of network management: fault, accounting, configuration and name, performance, and security management. CiscoWorks is the Cisco example of an NMS. | ||||||||||
| 5: | What NMS feature of Cisco's product is a replacement for CWSI? List at least four other features that this product is responsible for. | ||||||||||
| A5: | Answer: The LAN Management Solution (LMS) contains nGenius Real Time Monitor, Campus Manager, Device Fault Manager, Content Flow Monitor, CiscoView, and Resource Manager Essentials. LMS is part of the CiscoWorks family of products for fault and configuration management and troubleshooting of campus LANs and is a follow-on to the CiscoWorks for Switched Internetworks (CWSI) bundle. | ||||||||||
| 6: | What type of support tool records, displays, and analyzes how a protocol operates and gives a layer-by-layer decode? Give an example. | ||||||||||
| A6: | Answer: A protocol analyzer such as Sniffer Pro or EtherPeek, records, displays, and analyzes how a protocol operates and gives a layer-by-layer decode. | ||||||||||
| 7: | Cable testers (scanners) can be used to test physical connectivity. Many cable testers include TDR functionality. What type of device is used to test signal loss with fiber cable? | ||||||||||
| A7: | Answer: An optical time domain reflectometer (OTDR) is used to test signal loss with fiber cable. | ||||||||||
| 8: | What support tool is useful for baselining and continuously tracks packets but doesn't decode them? | ||||||||||
| A8: | Answer: A network monitor is useful for baselining and continuously tracks packets but doesn't decode them. | ||||||||||
| 9: | List at least two proactive and two reactive CCO tools? | ||||||||||
| A9: | Answer: Proactive (all could be reactive, too) tools:
Reactive tools:
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| 10: | Use the numbers 1–4 to match the priority levels with the following severity level.
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| A10: | Answer: The correct levels follow:
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| 11: | Escalation to Cisco support requires certain tasks. The show tech-support command is helpful. You need your equipment and service contract information, and you should open a case with specific priority level and case number. What CCO tool enables you to open, query, and update a case with TAC? | ||||||||||
| A11: | Answer: Use the case management toolkit to open, query, and update a case with TAC. | ||||||||||
| 12: | The Cisco Dynamic Configuration tool enables you to look up the specifics of a WSC1924A you bought off of eBay. You should quickly find that it is a 24-port, 10-MB switch with two 100BASE-TX ports and it is upgradeable to the Enterprise Edition. Under which category would you find this on the website? | ||||||||||
| A12: | Answer: MarketPlace allowed me to look up the specifics of a device using the Configuration Tool. Marketplace is also where you can purchase a sweater with the Cisco logo. |
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