Publisher’s acknowledgements

We are grateful to the following for permission to reproduce copyright material:

Figures

Figure 1.1 from Net rating (www.globescan.com/images/images/blog/trust-net-rating-GlobeScan-Radar-2014.jpg), http://www.globescan.com/news-and-analysis/blog/entry/trends-on-our-radar-for-2015.html, international research consultancy GlobeScan Inc.; Figure 6.1 from The Johari Window: A Graphic Model of Interpersonal Awareness, Proceedings of the Western Training Laboratory in Group Development. LA: UCLA Extension Office (Luft, J. and Ingham, H. 1955); Figure 8.1 from Are you a collaborative leader?, Harvard Business Review, July-August, pp. 68–74 (Ibarra, H. and Hansen, M.T. 2011).

Tables

Table 5.3 from Ethical Leadership: Through the Eyes of Employees, Amsterdam Business School Research Institute (Kalshoven, K. 2010) table 1, p. 32, with permission from Karianne Kalshoven.

Text

Case study on page 14 with permission from Jacqueline Moyse, Head of Organisational Development at Mandarin Oriental Hotel Group; Quote on page 32 from The best-performing CEOs in the world, Harvard Business Review, November (Ignatius, A. 2014); Case study on page 64 and Quote on page 123 with permission from Mark Stevens, Managing Director, CCD, Provident Financial Group plc; Quote on page 65 with permission from Roger Whiteside, CEO, Greggs plc; Case study on page 81 with permission from Anton Zelcer, Head Executive & Management Development, Standard Chartered Bank; Box on page 99 from Emotional Capitalists: The New Leaders John Wiley & Sons (Newman, M. 2008), reproduced with permission of John Wiley & Sons Australia in the format Republish in a book via Copyright Clearance Center; General displayed text on page 102 from The Mindfulness Guide for the Super Busy: How to Live Life to the Fullest, http://zenhabits.net/the-mindfulness-guide-for-the-super-busy-how-to-live-life-to-the-fullest/, Leo Babauta; Case study on page 111 and Quote on page 203 with permission from Tanith Dodge, HR Director, Marks & Spencer plc; Quotes on pages 175 and 225 with permission from Angela Spindler, CEO, N Brown Group plc; Case study on page 185 with permission from Sarah Fleming, PayPal; Case study on page 207 with permission from Three UK; Case study on page 229 with permission from Shop Direct Home Shopping Limited; Quote on page 243 with permission from Hannah Boardman.