Table of Contents

Introduction

Chapter 1 Introducing Windows 10

“Do I Know This Already?” Quiz

Foundation Topics

A Brief History of Windows

Windows 10

Windows 10 Editions

Features Tour of Windows 10

Improvements Provided in Versions 1507 and 1511

Improvements Provided in Version 1607

A Quick Tour of Windows 10

Cortana and the Windows 10 Search

The Get Started App

Configuring the Windows 10 Taskbar

Toolbars

Windows 10 Apps

Libraries

Windows Settings

System

Devices

Network & Internet

Personalization

Accounts

Time and Language

Ease of Access

Privacy

Update and Security

Control Panel

System and Security

Network and Internet

Hardware and Sound

Programs

User Accounts

Appearance and Personalization

Clock, Language, and Region

Ease of Access

The Computer Management Snap-in

Configuring Windows Updates

Configuring Windows Update Settings

Using a WSUS Server with Windows 10

Configuring Windows Update Policies

Managing Update History and Rolling Back Updates

Updating Windows Store Applications

Configure Updates in the Enterprise

Implement Insider Preview

Current Branch (CB)

Current Branch for Business (CBB)

Long Term Servicing Branch (LTSB) Scenarios

Exam Preparation Tasks

Review All the Key Topics

Definitions of Key Terms

Chapter 2 Implementing Windows

“Do I Know This Already?” Quiz

Foundation Topics

Preparing for Installation Requirements

Evaluating Hardware Readiness and Compatibility

Windows 10 Hardware Requirements (Including Screen Resolution)

Hardware Compatibility

Using 32-Bit or 64-Bit Windows

Software Compatibility

Determining Appropriate Editions According to Device Type

Mobile Devices

Other Devices

Determining Requirements for Windows Features

Performing a Clean Installation

Performing an Attended Installation

Performing an Unattended Installation of Windows 10

Understanding Answer Files

Understanding Configuration Passes

Creating an Answer File

Using the Answer Files to Perform an Unattended Installation

Dual-Booting Windows 10

Boot Management Programs Used by Windows 10

Setting Up a Dual-Boot System

Refreshing Windows 10

Troubleshooting Failed Installations

Stop Errors or Blue Screen of Death (BSOD)

Stopped Installation

Upgrading to Windows 10

Choosing Between an Upgrade and a Clean Installation

Preparing a Computer to Meet Upgrade Requirements

Upgrading the Computer to Windows 10

Upgrading from One Edition of Windows 10 to Another

Using Alternate Installation Media

Installing to a Virtual Hard Disk (VHD)

Understanding VHDs

Types of Virtual Hard Disks

Tools Used with Virtual Hard Disks

Using Disk Management

Installing Windows 10 to a VHD

Installing Additional Windows Features

Configuring Windows for Additional Regional and Language Support

Configuring Native Boot Scenarios

Best Practices for Using Native-Boot VHDs

Booting VHDs

Exam Preparation Tasks

Review All the Key Topics

Complete the Tables and Lists from Memory

Definitions of Key Terms

Chapter 3 Post-Installation Configuration

“Do I Know This Already?” Quiz

Foundation Topics

Configuring and Customizing the User Interface, According to Device Type

Configuring the Start Menu and Taskbar

Group Policies for Start Menu and Taskbar

Configuring the Desktop

Configuring Notification Settings

Configuring Windows 10 Options

Configuring Accessibility Options

Cortana and the Windows 10 Search

Cortana Group Policy Settings

Configuring Microsoft Edge and Internet Explorer

Microsoft Edge

Internet Explorer

Compatibility View

SmartScreen Filter

Internet Explorer Group Policies

Internet Explorer Compared to Edge

Configuring Hyper-V

Configuring Power Settings

Configuring Devices and Device Drivers

Device Setup

Devices and Printers

Updating Drivers

Using Device Manager

Using Device Manager to Uninstall Drivers

Using Device Manager to Disable Drivers

Maintaining Device Drivers

Managing and Troubleshooting Drivers and Driver Signing

Driver Signing Requirements in Windows 10

Checking Drivers for Digital Signatures

Driver Installation Permissions in Windows 10

Managing Driver Packages

Resolving Driver Issues

Using Device Manager to Resolve Driver Conflicts

Using Windows 10 Rollback to Resolve a Problem Driver

Configuring Driver Settings

Driver Verifier

Advanced Driver Settings

Using Deployment Image Servicing and Management (DISM) to Add Driver Packages

Exam Preparation Tasks

Review All the Key Topics

Complete the Tables and Lists from Memory

Definitions of Key Terms

Chapter 4 Managing Windows in an Enterprise

“Do I Know This Already?” Quiz

Foundation Topics

Active Directory

The Building Blocks of Active Directory

Joining a Domain

Remote Server Administration Tools

Installing RSAT on Client Workstations

Active Directory Users and Computers

Group Policies

Creating and Applying GPOs

UAC

Windows in an Enterprise Environment

The Windows Imaging and Configuration Designer (ICD)

Activation of Windows Computers in the Enterprise

Implement Volume Activation Using a KMS

Implement Active Directory-Based Activation

Query and Configure Activation States

Exam Preparation Tasks

Review All the Key Topics

Complete the Tables and Lists from Memory

Definitions of Key Terms

Chapter 5 Installing and Managing Software

“Do I Know This Already?” Quiz

Foundation Topics

Microsoft Account

Sign In Using a Microsoft Account

Domain Accounts

Managing the Use of Microsoft Accounts

Integrating Microsoft Accounts Including Personalization Settings

Windows Store and Cloud Apps

Introduction to Windows Store Apps

Installing and Managing Software by Using Microsoft Office 365 and Windows Store Apps

Configuring and Managing Office 365

Managing Software Using Office 365

Updating Windows Store Apps

Controlling Windows Store Access

Sideloading Apps

Sideloading into Online and Offline Images

Sideloading Apps Using Microsoft Intune

Deep Link Apps by Using Microsoft Intune

Exam Preparation Tasks

Review All the Key Topics

Complete the Tables and Lists from Memory

Definitions of Key Terms

Chapter 6 Windows 10 Networking

“Do I Know This Already?” Quiz

Foundation Topics

Configuring TCP/IP Settings

Configuring and Supporting TCP/IP Version 4 Settings

Static IPv4 Addressing

Classless Interdomain Routing

Private IPv4 Networks

Configuring and Supporting TCP/IP Version 6 Settings

IPv6 Address Syntax

IPv6 Prefixes

Types of IPv6 Addresses

Compatibility Between IPv4 and IPv6 Addresses

Configuring IP Settings

Configuring Name Resolution

Configuring TCP/IPv6 Name Resolution

Disabling IPv6

Connecting to a Wired Network

The Network and Sharing Center

Using the Network and Sharing Center to Set Up a TCP/IPv4 Connection

Implementing APIPA

Connecting to a TCP/IP Version 6 Network

Configuring Network Locations

Setting Up New Network Connections

Connecting to Existing Networks

Setting Up Network Sharing and Discovery

Using Internet Connection Sharing to Share Your Internet Connection

Configuring Network Settings

Connecting to Wireless Networks

Wireless Networking Protocols

Setting Up a Wireless Network Connection

Managing Wireless Network Connections

Managing Preferred Wireless Networks

Wireless Network Profiles

Configuring Network Adapters

Troubleshooting Network Issues

Exam Preparation Tasks

Review All the Key Topics

Complete the Tables and Lists from Memory

Definitions of Key Terms

Chapter 7 Windows 10 Security

“Do I Know This Already?” Quiz

Foundation Topics

Configuring Authentication and Authorization

Authentication

Microsoft Passport

Picture Password and Biometrics

Configuring Local Accounts

Configuring Microsoft Accounts

Configuring Windows Hello

Authorization

Workgroups

Domain Account Settings

HomeGroup

Joining a HomeGroup

Modifying HomeGroup Settings

Configuring Device Registration

Configuring Device Guard

Configuring Credential Guard

Configuring Device Health Attestation

Configuring UAC Behavior

Features of User Account Control

Application Prompts

Running Programs with Elevated Privileges

Configuring User Account Control

User Account Control Policies

Supporting Authentication and Authorization

Windows 10 Lock Screen and Logon Prompts

Picture Password

Managing Credentials

Adding, Editing, and Removing Credentials in Credential Manager

Windows Credentials Backup and Restore

Web Credentials

Managing Multifactor Authentication

Requesting Certificates

Configuring Computer and User Authentication

Secure Channel

Account Policies

Configuring NTFS Permissions

NTFS File and Folder Permissions

Applying NTFS Permissions

Specifying Advanced Permissions

NTFS Permissions Inheritance

Taking Ownership of Files and Folders

Exam Preparation Tasks

Review All the Key Topics

Complete the Tables and Lists from Memory

Definitions of Key Terms

Chapter 8 Windows 10 Data Security

“Do I Know This Already?” Quiz

Foundation Topics

Support Data Security

Issues Related to Shared Folder and NTFS Permissions

Viewing a User’s Effective Permissions

Copying and Moving Files and Folders

Copying Files and Folders with NTFS Permissions

Moving Files and Folders with NTFS Permissions

Using the Mouse to Copy or Move Objects from One Location to Another

Dynamic Access Control

Access to Removable Media

Encrypting File System

Encrypting File System Basics

Preparing a Disk for EFS

Encrypting Files

Backing Up EFS Keys

Decrypting Files

EFS Recovery Agents

Configuring Local Security Policy

Configuring Local Policies

Audit Policies

Security Options

Security for Mobile Devices

Configuring BitLocker and BitLocker To Go

BitLocker Drive Encryption

BitLocker To Go

BitLocker Policies

Operating System Drives

Fixed Data Drive Policies

Use of Data Recovery Agents

Microsoft BitLocker Administration and Monitoring (MBAM)

Configuring Startup Key Storage

Preparing a Computer Without a TPM to Use BitLocker

Syskey Startup Keys

Exam Preparation Tasks

Review All the Key Topics

Complete Tables and Lists from Memory

Definitions of Key Terms

Chapter 9 Managing User Data

“Do I Know This Already?” Quiz

Foundation Topics

Configuring Data Storage

Configuring Storage Using Disk Management and Windows PowerShell

Basic and Dynamic Disks

Working with Basic Disks

Converting Basic Disks to Dynamic

Working with Dynamic Disks

RAID Volumes

Creating a RAID-0 Volume

Creating a Spanned Volume

Creating a Mirrored Volume

Creating a RAID-5 Volume

Using DiskPart to Create Striped, Mirrored, and RAID-5 Volumes

Managing and Troubleshooting RAID Volumes

Creating and Configuring VHDs

Removable Devices

Storage Spaces

Creating a Storage Space

Troubleshooting Storage and Device Issues

Managing File System Fragmentation

Optimizing Drives

The Defrag.exe Command-Line Tool

Error Checking

Supporting Data Storage

DFS Client Configuration Including Caching Settings

Managing Storage Spaces

Configuring Fault Tolerance of Storage Spaces

Managing Storage Spaces with PowerShell

Configuring OneDrive

OneDrive App

OneDrive Desktop

OneDrive Settings

User Data Migration and Configuration

Migrating User Profiles

User State Migration Tool

Configuring Folder Location

Benefits of Folder Redirection

Redirecting Library Folders

Implementing Domain-Based Folder Redirection

Configuring Local, Roaming, and Mandatory Profiles

Implementing Roaming Profiles

Establishing Mandatory Profiles

User Profiles and Operating System Versions

Exam Preparation Tasks

Review All the Key Topics

Definitions of Key Terms

Chapter 10 Windows Hyper-V

“Do I Know This Already?” Quiz

Foundation Topics

Introduction to Virtualization

Creating and Configuring VHDs

Using DiskPart to Create a VHD

Mounting VHDs

Creating and Configuring Virtual Machines

Enabling Client Hyper-V in Windows 10

Creating a Hyper-V Virtual Machine

Using the Hyper-V Manager

Creating Virtual Machines

Configuring Virtual Machines

Deploying Virtual Machines

Integration Services

Converting a Physical Machine

Creating and Managing Virtual Machine Checkpoints

Using Virtual Machine Checkpoints

Creating and Configuring Virtual Switches

Using an External Virtual Switch

Using Internal Virtual Switches

Using Private Virtual Switches

Connecting Virtual Machines

Exam Preparation Tasks

Review All the Key Topics

Complete the Tables and Lists from Memory

Definitions of Key Terms

Chapter 11 Configuring and Securing Mobile Devices

“Do I Know This Already?” Quiz

Foundation Topics

Configuring Offline Files and Sync Center

Client Computer Configuration

Sync Center

Server Configuration

Offline File Policies

Using the Always Offline Mode

Configuring Transparent Caching of Offline Files

Configuring Power Policies

Configuring Power Options

Power Plans

Additional Power Plan Options

Advanced Power Settings

Battery Meter

Power Management and Group Policy

Configuring Windows To Go

Preparing USB Drives for Windows To Go

Provisioning a Windows To Go Workspace

Using Windows To Go on a Host Computer

Configuring Wi-Fi Direct

Exam Preparation Tasks

Review All the Key Topics

Complete Tables and Lists from Memory

Definitions of Key Terms

Chapter 12 Managing Mobile Devices

“Do I Know This Already?” Quiz

Foundation Topics

Mobile Device Policies

Security Policies

Configuring Account Policies

Password Policies

Account Lockout

Unlocking an Account

Configuring Local Policies

Audit Policies

Security Options

Configuring Remote Wipe

Managing Data Synchronization

Work Folders

Managing Broadband Connectivity

Metered Networks

Broadband Tethering

Exam Preparation Tasks

Review All the Key Topics

Complete the Tables and Lists from Memory

Definitions of Key Terms

Chapter 13 Microsoft Intune

“Do I Know This Already?” Quiz

Foundation Topics

Microsoft Intune Administration

User Accounts, Device Enrollment, and Device Management

User Accounts

Enrolling Devices

Viewing and Managing Devices

The Microsoft Intune Connector Site System Role

Manage User and Computer Groups

Manage Remote Computers

Microsoft Intune Monitoring

Configure Monitoring and Alerts

Managing Policies

Deploying Software Updates

Third-Party Updates

Reports and In-console Monitoring

Exam Preparation Tasks

Review All the Key Topics

Complete the Tables and Lists from Memory

Definitions of Key Terms

Chapter 14 Configuring File and Folder Access

“Do I Know This Already?” Quiz

Foundation Topics

Configuring Data Encryption Using Encrypting File System (EFS)

Encrypting File System Basics

Preparing a Disk for EFS

Encrypting Files

Backing Up EFS Keys

Decrypting Files

EFS Recovery Agents

Configuring Disk Quotas

Some Guidelines for Using Quotas

Configuring Object Access Auditing

Enabling Object Access Auditing

Specifying Objects to Be Audited

Configuring Shared Resources

Using the Network and Sharing Center to Configure File Sharing

Sharing Files, Folders, and Printers

Configuring Shared Folder Permissions

Use of the Public Folder for Sharing Files

Mapping a Drive

Command-Line Administration of Shared Folders

Media Streaming

Configuring File Libraries

HomeGroup

Creating a Homegroup

Joining a Homegroup

OneDrive

Troubleshooting Data Access and Usage

Effective Permissions

Practical Guidelines on Sharing and Securing Folders

Configuring Shared Printers

Configuring Location Aware Printing

Exam Preparation Tasks

Review All the Key Topics

Complete the Tables and Lists from Memory

Definitions of Key Terms

Chapter 15 Configuring Remote Access

“Do I Know This Already?” Quiz

Foundation Topics

Configuring Remote Authentication

Remote Authentication Planning

Remote Access Authentication Protocols

NTLM and Kerberos Authentication

Remote Authentication Group Policies

Configuring Remote Desktop Settings

Establishing a Remote Desktop Connection with Another Computer

Configuring the Server Side of Remote Desktop

Selecting a Nondefault Port

Configuring VPN Authentication and Settings

Understanding Remote Access

Establishing VPN Connections and Authentication

VPN Connection Security

Enabling VPN Reconnect

App-Triggered VPN, Traffic Filters, and Lockdown VPN

App-Triggered VPN

Traffic Filters

LockDown VPN

Configuring DirectAccess

Remote Desktop Services (RDS)

DirectAccess

Configuring Remote Management

Choosing the Right Tools

Windows Remote Management (WinRM)

Using Windows Remote Shell

Using Windows PowerShell and MMCs for Remote Management

PowerShell and PowerShell ISE

PowerShell Remoting

Using MMC Snap-ins for Remote Management

Remote Assistance

Configuring and Using Easy Connect

Exam Preparation Tasks

Review All the Key Topics

Complete the Tables and Lists from Memory

Definitions of Key Terms

Chapter 16 Configuring and Maintaining Network Security

“Do I Know This Already?” Quiz

Foundation Topics

Configuring Windows Firewall

Basic Windows Firewall Configuration

Configuring Windows Firewall with Advanced Security

Configuring Multiple Firewall Profiles

Configuring New Firewall Rules

Configuring IPsec Security Rules

Configuring New Connection Security Rules (IPsec)

Modifying Rule Properties

Configuring Notifications

Group Policy and Windows Firewall

Configuring Authenticated Exceptions

Configuring Network Discovery

Managing Wireless Security

Exam Preparation Tasks

Review All the Key Topics

Complete the Tables and Lists from Memory

Definitions of Key Terms

Chapter 17 Managing Mobile Apps

“Do I Know This Already?” Quiz

Foundation Topics

Remote Desktop Services and RemoteApp

Configuring RemoteApp

Configuring Group Policy Objects (GPOs) for Signed Packages

Configuring Remote Desktop Web Access for Azure RemoteApp Distribution

Subscribing to Azure RemoteApp and Desktop Connection Feeds

Microsoft Azure RemoteApp

Configuring RemoteApp and Desktop Connection Settings

Azure RemoteApp Collections

Publishing RemoteApp Applications

Support for iOS and Android

Exam Preparation Tasks

Review All the Key Topics

Definitions of Key Terms

Chapter 18 Managing Desktop Applications

“Do I Know This Already?” Quiz

Foundation Topics

Implementing Apps

Startup Options and Windows Features

Windows Store for Business

Signup and User Configuration

Working with Store for Business Apps

Client Configuration

Windows Assessment and Deployment Kit (ADK)

Desktop Application Compatibility

Application Compatibility Toolkit (ACT) and Compatibility Database

Using the Application Compatibility Toolkit (ACT)

Using Windows Installer

Understanding MSI Features and Support

Implementing Shims

Configuring File Associations and Default Program Settings

Modifying Default Program Settings

Associating File Extensions with Specific Programs

Configuring Application Compatibility Mode

Desktop Application Coexistence

Managing App-V Applications

Overview of App-V

The App-V Management Console

App-V Command-Line Utilities

User Experience Virtualization

Getting Started with UE-V

Custom Settings Location Templates

Using Microsoft Intune for Desktop Apps

Exam Preparation Tasks

Review All the Key Topics

Complete the Tables and Lists from Memory

Definitions of Key Terms

Chapter 19 Monitoring and Managing Windows

“Do I Know This Already?” Quiz

Foundation Topics

Monitoring Windows 10

Event Viewer

Viewing Logs in Event Viewer

Customizing Event Viewer

Creating Tasks from Events

Using Event Log Subscriptions

Monitoring Computer Performance

Task Manager

Resource Monitor

Performance Monitor

Data Collector Sets

Optimizing and Troubleshooting Memory Performance

Optimizing and Troubleshooting Processor Utilization

Optimizing and Troubleshooting Disk Performance

Monitoring System Resources

Monitoring and Managing Printers

Reliability Monitor

Configuring Advanced Management Tools

Microsoft Management Console (MMC)

MMC Options for Delegation

Windows Services

System Configuration Utility

General Tab

Boot Tab

Services Tab

Startup Tab

Tools Tab

Configuring Indexing Options

Task Scheduler

Scheduling a Task with Task Scheduler

Windows PowerShell

Exam Preparation Tasks

Review all the Key Topics

Complete the Tables and Lists from Memory

Definitions of Key Terms

Chapter 20 Configuring System Recovery Options

“Do I Know This Already?” Quiz

Foundation Topics

Configuring a USB Recovery Drive

Performing Recovery Operations Using Windows Recovery

System Restore and Restore Points

Configuring System Restore

Performing a Refresh or Recycle

Refreshing Your Computer

Resetting Your Computer to Original Installation Condition

Advanced Startup Options

Performing a System Image Recovery

Configuring Restore Points

Resolving Hardware and Device Issues

Using Device Manager to Resolve Driver Conflicts

Use of Security and Maintenance to View Device-Related Problems

Use of System Information to View Device-Related Problems

Rolling Back Drivers

Exam Preparation Tasks

Review All the Key Topics

Definitions of Key Terms

Chapter 21 Configuring File Recovery

“Do I Know This Already?” Quiz

Foundation Topics

Restoring Previous Versions of Files and Folders

How to Restore Damaged or Deleted Files

Using Windows Backup to Protect Your Data

Configuring Windows Backup for the First Time

Managing and Troubleshooting Your Backups

Scheduling Your Backups

Recovering Files with Backup and Restore (Windows 7)

Using Wbadmin to Recover Data

Configuring File History

Setting Up File History

Adding Additional Folders to File History

Restoring Files Using File History

Creating a System Image

Recovering Files from OneDrive

OneDrive and the Recycle Bin

OneDrive Version History

Exam Preparation Tasks

Review All the Key Topics

Definitions of Key Terms

Chapter 22 Final Preparation

Tools for Final Preparation

Pearson Test Prep Practice Test Software and Questions on the Website

Accessing the Pearson Test Prep Software Online

Accessing the Pearson Test Prep Software Offline

Customizing Your Exams

Updating Your Exams

Premium Edition

Memory Tables

Chapter-Ending Review Tools

Suggested Plan for Final Review/Study

Summary

Appendix A Answers to the “Do I Know This Already?” Quizzes

Glossary of Key Terms

Index

Elements Available On the Book’s Website

Appendix B Memory Tables

APPENDIX C Memory Tables Answer Key

APPENDIX D Study Planner

Glossary of Key Terms

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