About the Authors
Mike Meyers, lovingly called the “AlphaGeek” by those who know him, is the industry’s leading authority on CompTIA A+ certification. He is the president and co-founder of Total Seminars, LLC, a provider of computer and network repair seminars, books, videos, and courseware for thousands of organizations throughout the world. Mike has been involved in the computer and network repair industry since 1977 as a technician, instructor, author, consultant, and speaker.
Author of numerous popular PC books and videos, including the best-selling CompTIA A+ Certification All-in-One Exam Guide, Mike is also the series editor for the highly successful Mike Meyers’ Certification Passport series, and the Mike Meyers’ Guide To series, published by McGraw-Hill.
As well as writing, Mike has personally taught (and continues to teach) thousands of students, including U.S. senators, U.S. Supreme Court justices, members of the United Nations, every branch of the U.S. Armed Forces, most branches of the U.S. Department of Justice, and hundreds of corporate clients, academic students at every level, prisoners, and pensioners.
E-mail: [email protected]
Twitter/Skype/Most IMs: desweds
Mark Edward Soper is a technology multitool, equally adept at technical writing and training on topics ranging from Windows and Microsoft Office to self-service help desk, hardware, and certification. Mark has been working with technology since the days of the Commodore 64, Franklin Ace, Atari 800XL, and IBM PC. In the process of authoring/co-authoring over 40 books, contributing to many more, and writing hundreds of magazine and website articles and blog entries, he has built many versions of experimental computers known collectively as “FrankenPC” and torn them down and built them back up again.
Mark is also very comfortable at the controls of a camera, doing much of his own photography over the years for book illustrations, writing two books on digital photography, and specializing in railroads, airshows, travel, and family subjects.
Mark has taught computer troubleshooting, Microsoft Windows, networking, digital photography, photo editing, and Microsoft Office to thousands of students across the United States and has developed training courses for universities and institutions. Mark originally worked with Mike in the 1990s when both worked for the same company as computer trainers and appreciates the opportunity to work together again!
E-mail: [email protected]
Facebook: Sopertech
Twitter: Sopertech
Website: www.markesoper.com
About the Editor-in-Chief
Scott Jernigan wields a mighty red pen as editor-in-chief for Total Seminars. With a Master of Arts degree in medieval history, Scott feels as much at home in the musty archives of London as he does in the warm computer glow of Total Seminars’ Houston headquarters. After fleeing a purely academic life, he dove headfirst into IT, working as an instructor, editor, and writer. Scott has written, edited, and contributed to dozens of books on computer literacy, hardware, operating systems, networking, and certification. His latest book (aside from the one in your hands) is Computer Literacy: Your Ticket to IC3 Certification. Scott co-authored the best-selling CompTIA A+ Certification All-in-One Exam Guide, the Mike Meyers’ CompTIA A+ Guide to Managing and Troubleshooting PCs, and the Mike Meyers Guide to CompTIA Security+, Second Edition (all with Mike Meyers). He has taught computer classes all over the United States, including stints at the United Nations in New York and the FBI Academy in Quantico, Virginia.
About the Technical Editor
Chris Crayton, MCSE, is an author, technical consultant, and trainer. He has worked as a computer technology and networking instructor, information security director, network administrator, network engineer, and PC specialist. Chris has authored several print and online books on PC repair, CompTIA A+, CompTIA Security+, and Microsoft Windows. He has also served as technical editor and content contributor on numerous technical titles for several of the leading publishing companies. He holds numerous industry certifications, has been recognized with many professional teaching awards, and has served as a state-level SkillsUSA competition judge.
About Total Seminars
Total Seminars provides certification training services to thousands of schools, corporations, and government agencies. Total Seminars produces the #1-selling CompTIA A+ and best-selling CompTIA Network+ certification books, and develops training materials such as the TotalTester for superior exam preparation. You can find Total Seminars on the Web at www.totalsem.com.