280 / SPEAKING AND WRITING
Writing reports
Reports are longer and more comprehensive than most documents,
and are written for the purpose of documenting actions, describing
projects and events, and capturing information on complex issues.
They are often written by more than one person for audiences with
multiple needs and interests.
INCLUDE A
COVER LETTER
As a courtesy to your reader,
always include a cover letter
to accompany the report,
explaining what the report
covers and why. Where
appropriate, include the
report’s most important
recommendations or findings.
Tip
Planning your report
There are three main questions to
consider when compiling a report:
Who is in your audience? Think
about their level of interest in the
content, and their familiarity with
the issues, ideas, and vocabulary
you plan to use.
What is the ideal format? Consider
how your readers will use the
document—will they start from
the beginning and read through
page by page, or will they skip to
sections that interest them most?
Is the document properly
organized? Consider using a
bold typeface for headings and
subheadings to help organize the
information and make it retrievable.
Writing the report
Reports are divided into three
sections: front matter (including
title page, abstract, table of contents,
and list of figures and tables), the
main body of the report, and end
matter (bibliography, appendices,
glossary, and index). Begin the
main body with an executive
summary, detailing the reports
key points and recommendations.
Busy executives may only read
this section, so it must tell them
all they need to know in order
for them to agree with your
recommendations.
Busy business leaders may
only read the executive
summary of a report, so
it must tell them all they
need to know in order for
them to understand
your recommendations
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A single page containing the full title of the report, the
names of the authors, the date of issue, and the name
of the organization to which the report is submitted.
A paragraph that summarizes the major points. It enables
a reader to decide whether to read the entire work.
A list of all of the headings within the report in the order
of their appearance, along with a page number for each.
Reports with more than five figures or tables should
include a page listing each one with its page number.
An introductory statement usually written by an authority
figure. It provides background information and places the
report in the context of other works in the field.
This describes the purpose, background, or scope
of the report.
This provides more information than the abstract, and
enables readers to scan the report’s primary points.
These summaries are usually restricted to a few pages.
This forms the main body of the report, and explains
your work and its findings.
This contains not only concluding remarks but also any
recommended actions for the readers.
A listing of all the sources consulted to prepare the report;
it may also suggest additional reading and resources.
Information that supplements the main report as evidence,
such as lists, tables of figures, and charts and graphs.
An alphabetical list of definitions of unusual terms used.
An alphabetical list of topics with page numbers.
TITLE PAGE
ABSTRACT
TABLE OF
CONTENTS
LIST OF FIGURES
AND TABLES
FOREWORD
(OPTIONAL)
PREFACE
(OPTIONAL)
EXECUTIVE
SUMMARY
MAIN TEXT
CONCLUSION
BIBLIOGRAPHY
APPENDICES
GLOSSARY
INDEX
SECTION CONTENT
Dividing your report into sections
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