A team is only as good as its communication;
misunderstandings can cause a huge amount of
extra work and lost time. When managing a team,
focus on giving constructive feedback, briefing
thoroughly, and dealing effectively with conflict.
Communicating
with your team
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LISTENING TO YOUR TEAM
MANAGING CONFLICT
RUNNING BRIEFINGS
AND MEETINGS
UNDERSTANDING NONVERBAL
COMMUNICATION
COMMUNICATING TO
PERSUADE
US_282-283_Communicating_with_your_team_Op14.indd 283 30/05/16 3:04 pm
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