Becoming
more effective
There is a basic set of skills that can help you become
more effective at everything you do. Like the oil in a
machine, skills such as listening, decision-making,
and communicating can help you work more
smoothly and be more successful.
US_198-199_Becoming_more_effective_Op10.indd 198 31/05/16 5:29 pm
READING AND
REMEMBERING
SAYING “NO”
BEING CONFIDENT
BEING CREATIVE
MAKING DECISIONS
LISTENING EFFECTIVELY
US_198-199_Becoming_more_effective_Op10.indd 199 30/05/16 3:03 pm
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