LOOKING CONFIDENT / 343
Keeping a connection
Unless you are presenting to a very large
group, attempt to make eye contact with
every member of the audience at least
once. Maintain contact for no more than
three seconds—longer contact may be
seen as hostile. If you find this unnerving,
start by making eye contact with
someone who looks friendly and
approachable before moving around the
rest of the room.
Remember also to target people at
the back and sides, or those who appear
less enthusiastic. If you remain too
nervous, look between two heads or scan
the room—never avert your eyes from
the audience. Not only will you lose their
trust, but your voice may become
muffled and indistinct, too.
Bending your elbow and extending
your right arm
Pumping your hand two or three
times before releasing
Making and keeping eye contact
with the person you are greeting
Offering just the fingers of
your hand
Holding on to the other person’s
hand too long or too lightly
Looking around the room while
shaking someone’s hand
SHAKING HANDS CONFIDENTLY
Do’s Don’ts
US_342-343_Looking_confident_3.indd 343 30/05/16 3:05 pm
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