Contents

The Definitive Guide to Entertainment Marketing: Bringing the Moguls, the Media, and the Magic to the World

Introduction Let Us Entertain You

The Market for Marketing—and Marketing Professionals

What Sets Entertainment Marketing Apart?

New Channels, New Challenges

Marketing to the Mass

The Digital Disruption

A Marketer’s Manifesto

Chapter 1 Begin with the Basics: The What and Where of Entertainment Marketing

The Four Cs

The First C: Content

The Second C: Conduit

The Third C: Consumption

The Fourth C: Convergence

Summary

Chapter 2 Getting the Product to Market: Who and How

Molding the Message

In the Good Old Days...

Vive La Revolution!

Super-Size Me

Decisions, Decisions

Summary

Chapter 3 Marketing Movies: Building Wannasee, Haftasee, and Mustsee

Big Numbers for the Big Screen

A Bit of Background

Reducing Risk: High Concept Films

Dum-Dum....Dum-Dum...

Reducing Risk: Hollywood Meets Madison Avenue

Behind the Scenes: The Producer

Out the Door and Onto the Streets: Distribution

Theaters: Still Big Box Office

Movie Marketing: Who Are the Targets?

Marketing Methods

Ticket Presale Conduits

The Oscars—A Powerful Marketing Tool

Techno Tools

Planes, Trains, Automobiles—and More

Independent Films

Summary

Further Reading

Magazines to Devour

Chapter 4 The Business of Broadcasting: Network TV, Syndication, and Radio

Broadcast Basics

Local Television Stations

The Basics of TV Ratings

Promotion and Marketing

Syndication

What’s Mine Is Not Yours: The Impact of Technology

Noncommercially Driven Broadcasting

Summary: Network TV and Syndication

Radio

Summary: Radio

For Further Reading

Magazines to Devour

Chapter 5 The Rising Tide of Technology: Television Content Delivery in a Digital Age

The Multichannel Video Universe

Beyond Basic

Media, Marketing, and Money

The Search for Subscribers

Cable Television: A Marketing Powerhouse

Summary

For Further Reading

Chapter 6 Digital Disruption

Cable Levels Off: The Era of New Challenges

Over the Top

Disruptive Conduits

Summary

For Further Reading

Chapter 7 Publishing: The Printed Word Goes Digital

In the Beginning...

Books

Marketing Books

Discoverability

Branding

The Changing Publishing Environment

Summary: Books

Newspapers and Magazines

Summary: Newspapers and Magazines

Summary: Publishing

For Further Reading

Chapter 8 A Handful of Content: Games, Mobile Applications, and Mobile Marketing

The Game’s Afoot

Going Mobile

Mobile Marketing

Summary: Games, Mobile Applications, and Mobile Marketing

For Further Reading

Chapter 9 The Universal Language: Music

They’re Playing Our Song

The Three Forms of Property

Major Players

The Music Development Process

The Changing Face of Distribution

Reaching the Masses

Marketing the Music

Market Segments

Musical Theater

Billboard: The Bible of the Business

Summary

For Further Reading

Chapter 10 Major Leagues, Major Money: Sports

This Sporting Life

Major League Sports

The Rest of the Story

The Business of Brands: Licensing and Sponsorship

Technology Trends

Marketing Challenges

Summary

For Further Reading

Chapter 11 On the Road: Travel and Tourism

Travelin’ On

Building the Plan

Advertising, Publicity, and Promotion

Creating an Identity

The Dynamics of Travel and Tourism Marketing

Relationship Marketing

Other Destination Entertainment

Summary

For Further Reading

Chapter 12 What’s Next: A Global Snapshot

Global Regions: North America

Global Regions: Latin America

Global Regions: EMEA

Global Regions: Asia Pacific

Summary

Conclusion Where Do We Go from Here?

Who: The Consumer

What: Technology and Trends

Why: The More Things Change

Where: Where Do You Want It?

When: Get Onboard

Index

Marketing Metrics, Second Edition: The Definitive Guide to Measuring Marketing Performance

Acknowledgments

About the Authors

Foreword

Foreword to Second Edition

1 Introduction

2 Share of Hearts, Minds, and Markets

3 Margins and Profits

4 Product and Portfolio Management

5 Customer Profitability

6 Sales Force and Channel Management

7 Pricing Strategy

8 Promotion

9 Advertising Media and Web Metrics

10 Marketing and Finance

11 The Marketing Metrics X-RAY

12 System of Metrics

Appendix A Survey of Managers’ Use of Metrics

Bibliography

Endnotes

Index

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