This information is an excerpt from the Cisco UCS Faults and Error Messages Reference guide available on the Cisco website at http://www.cisco.com/en/US/docs/unified_computing/ucs/ts/faults/reference/UCS_SEMs.html. For a detailed list of UCS error messages, follow the preceding link.
Some common failure messages for the UCS chassis and their recommended solutions are as follows:
| Issue |
Recommended solution |
|
Server identification problem
|
- Remove and reinsert the server card
- Re-acknowledge the server
- If the preceding actions did not resolve the issue, generate a tech-support file and contact Cisco TAC
|
|
Port failed
|
- Re-insert the IOM module
- If this did not resolve the issue, contact Cisco TAC
|
|
Equipment inoperable
|
- Re-acknowledge the chassis that raised the fault
- Physically unplug and replug the power cord to the chassis
- Verify that the I/O modules are functional
- If the preceding actions did not resolve the issue, execute the show tech-support command and contact Cisco technical support
- This error message may also appear for the fan and power supply units
|
|
Unsupported connectivity
|
- Verify that the number of links in the chassis discovery policy is correct
- Re-acknowledge the chassis
- If the preceding action did not resolve the issue, generate a tech-support file and contact Cisco TAC
|
|
Equipment unacknowledged
|
- Verify the connectivity state of the I/O module links
- Re-acknowledge the chassis
- If the preceding actions did not resolve the issue, execute the show tech-support command and contact Cisco technical support
|
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