- Cover Page
- Title Page
- Copyright Page
- Contents
- Beginning Our Journey
- Managers As Mentors, ReVISITED
- Why Mentoring Is Important … Today
- Mentoring as an Art
- Part 1: Mentoring Is …
- Part 2: Surrendering—Leveling the Learning Field
- Part 3: Accepting—Creating a Safe Haven for Risk Taking
- Part 4: Gifting—The Main Event
- Part 5: Extending—Nurturing a Self-Directed Learner
- Part 6: Special Conditions
- Part 7: The Mentor’s Toolkit
- How to Get the Most from This Book
- Part 1 Mentoring Is …
- Part 2 Surrendering—Leveling the Learning Field
- 5 Kindling Kinship: The Power of Rapport
- 6 The Elements of Trust Making: “This Could Be the Start of Something Big!”
- 7 The Person in the Mirror: Mentor Humility Creates Protégé Confidence
- 8 Inside the Mind of the Protégé: When Fear and Learning Collide
- 9 CASE STUDY Fail Faster: An Interview with Liz Smith, CEO of Bloomin’ Brands
- Part 3 Accepting—Creating a Safe Haven for Risk Taking
- 10 Invitations to Risk: Acceptance as a Nurturer of Courage
- 11 Socrates’ Great Secret: Awesome Queries
- 12 The Ear of an Ally: The Lost Art of Listening
- 13 “Give-and-Take” Starts with “Give”: Distinguished Dialogues
- 14 CASE STUDY Simply Listen: An Interview with Deanna Mulligan, CEO of the Guardian Life Insurance Company of America
- Part 4 Gifting—The Main Event
- 15 Avoiding Thin Ice: The Gift of Advice
- 16 Reporting on Blind Spots: The Gifts of Feedback and Feedforward
- 17 Linking Proficiency to Purpose: The Gift of Focus
- 18 The Bluebirds’ Secret: The Gift of Balance
- 19 Inviting Your Protégé to Enchantment: The Gift of Story
- 20 CASE STUDY Grace under Fire: An Interview with Joe Almeida, CEO of Covidien
- Part 5 Extending—Nurturing a Self-Directed Learner
- Part 6 Special Conditions
- Part 7 The Mentor’s Toolkit
- Notes
- Beginning Our Journey
- Chapter 1 Panning for Insight
- Chapter 3 Assessing Your Mentoring Talents
- Chapter 5 Kindling Kinship
- Part 3 Accepting—Creating a Safe Haven for Risk Taking
- Chapter 11 Socrates’ Great Secret
- Chapter 17 Linking Proficiency to Purpose
- Chapter 19 Inviting Your Protégé to Enchantment
- Chapter 26 Arduous Alliances
- Bibliography
- Thanks
- Index
- About the Authors
Chapter 26 Arduous Alliances
1. Albert Mehrabian, Silent Messages: Implicit Communication of Emotions and Attitudes (Belmont, CA: Wadsworth, 1981), 12.
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