What you need for this book

As ServiceNow is a cloud-based SaaS application, it can be accessed using most standard browsers. These are browsers that are supported by the UI16 of the ServiceNow application:

  • Chrome
    Version: Latest public release
  • Firefox
    Version: Latest public release
  • Internet Explorer
    Version: 9 and above
  • Microsoft Edge
    Version: Latest public release
  • Apple Safari
    Version: 9.1 and above

There are some limitations when using Internet Explorer to access ServiceNow, including the following:

  • Compatibility mode is not supported
  • Setting security to High using Internet Options | Security tab is not supported and will make some ServiceNow applications and features inaccessible
  • Internet Explorer 11 may face memory leak issues especially in Windows 7

Notifications in Connect are only available in Safari, Chrome and Firefox. Internet Explorer doesn’t support notification feature.

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