Data, Data Quality, and Descriptive Statistics ◾ 9
Even lower-scale data can be graphed. For example, a bar graph on discovered
defect types can be very instructive. Most categorical variables are plotted as bar
graphs and pie charts, and they make a lot of sense.
e graphs must be interpreted. A picture is worth a thousand words; but each one
needs a few words of explanation articulating the context and meaning. Commentaries
on graphs are rare; it may perhaps be assumed that truth is self-evident in the graphs.
However, it makes a huge dierence to add a line of comment to a graph.
Box 1.1 Show Me a Graph
is organization was dedicated to software maintenance. Every month,
a huge list of change requests are received. e operations manager found
“backlog” a burning issue. e backlog seemed to grow every month. After
due contemplation, he devised a simple management technique to address this
issue. He suggested a simple pie chart report at the end of every month. e
pie chart showed distribution of bugs according to the following category:
a. Bugs taken up—complex category
b. Bugs taken up—simple category
c. Bugs analyzed but found as nonissues
d. Bugs in queue—yet to be taken up
e. Bugs delivered
up—complex
category, 100,
6%
(b) Bugs taken
up—simple
category, 400,
36%
(c) Bugs
analyzed but
found as non-
issues, 200,
13%
(d) Bugs in
queue—yet to
be taken up,
670, 43%
(e) Bugs
delivered, 200,
13%
e pie chart had a noteworthy consequence. e backlog queue dwin-
dled, and more bugs were xed monthly. Later, the manager happened to