Foreword

Whether you’re shopping for clothes from your computer or mobile phone, or selling artworks around the globe, you face a dizzying array of choices and decisions. How do I pay? How do I get paid? What if something goes wrong?

The answer? PayPal.

We are—and will continue to be—the leader in helping you send or receive payments, anytime and anywhere.

PayPal was founded in 1998 as the first web-native payment system. Innovation drives our business. Our Internet roots position us to expand PayPal as technology continues to change the way business gets done.

In the end, merchants and their customers want simple, safe, time-saving ways of doing business. They don’t want to be bogged down with confusing choices. Whatever your idea, business, or payment need, PayPal can bring it to life, and you’ll enjoy a competitive advantage that comes with ease of use.

Once you’ve become the expert you didn’t expect to be, you’ll be prepared for the next wave of innovation and change in commerce. Best of all, those changes will seem familiar because they’ll be built on what you already know. After you get the basics, the rest is easy.

—Sam Shrauger
    Vice President, PayPal Global
    Product & Experience