Part I The Certified Technology Specialist and the CTS Exam
Chapter 1 What Is a Certified Technology Specialist?
Part II Essentials of AV Technology
Chapter 3 Analog and Digital Signals
Chapter 7 Signal-Management Systems
Chapter 10 Wireless Radio Systems
Part III Creating AV Solutions
Chapter 11 Gathering Customer Information
Chapter 12 Conducting a Site Survey
Chapter 13 Evaluating a Site Environment
Chapter 14 Recommending Changes to the Site Environment
Chapter 15 Developing an AV Project Scope
Chapter 16 Designing AV Solutions
Part IV Implementing AV Solutions
Chapter 17 Integrating AV Solutions
Chapter 18 Operating AV Solutions
Chapter 19 Managing an AV Project
Chapter 20 Maintaining AV Operations
Chapter 21 Conducting Maintenance Activities
Chapter 22 Troubleshooting and Repairing AV Solutions
Appendix A Future Trends in AV
Appendix D About the Online Content
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