For an application inside an organization, there might be various users who are stakeholders, and can define the requirements of the application. These users can be broadly split into two categories:

• The workforce: These are the users who usually use the application to achieve a certain set of tasks. They are not concerned with all the features provided by the application, but rather what they focus upon is how well the application fits into their individual workflows. These users can provide requirements specific to what they work on, but may not be able to provide ideas about what they might require in the future, or what the other teams may require.

• The management: The management consists of people who understand the business process of the organization and have a much broader view of what the application should be able to do. These users may not be able to define the requirements of a particular use case, but can provide requirements considering what the application should do now and what future features might be needed.

Involving both kinds of stakeholders in the requirement-gathering process is important, and something that will define how well the enterprise application meets the demands of its users.