Developers can use the API to build interactive clients of vRealize Operations. The API follows the REST style and is available since vRealize Operations 6.0 to all licensed users.

Building vRealize Orchestrator REST workflow to integrate between vRealize Operations and your ITSM solution can be a time-consuming job. Still, if your service management solution doesn’t have an out-of-the-box integration with vRealize Operations, that may be the only way to go. Another drawback of this method is that, as you are pulling information on scheduled intervals, you may not be notified right away that an alert has been generated.