Index
A
- ability, 59–62, 114, 282
- “Ableism in the Workplace” (Doyle), 103
- abortion, 95
- Abrams, Allison, 36–37
- Abrams, Mere, 169
- Abrams, Stacey, 20, 322
- acceptance, 168, 195–201
- accountability, 216
- acknowledging what's happening, 206
- actions, impact of beliefs on, 15
- “Active Listening and Workplace Success” (Gurleen), 128
- acts of exclusion, recognizing, 149
- Adams, Cydney, 32
- advocacy, 61, 70
- Affirmative Action, 183, 252
- African American religious holy days and observances, 51
- “After Words” (Hannah-Jones), 316
- Agarwa, Pragya, 66
- age
- agender, 165
- Akhtar, Allana, 216
- Alessandra, Tony (author), 230–231
- Alexander, Michelle (author), 215, 239
- Alexander, Valerie, 11
- All Things Considered podcast, 52
- allies, 67–71, 247–250
- allyship, 198, 200–201, 226, 249, 252, 253
- “Allyship in the workplace” (Marinaki), 71
- “Almost Every Transgender Employee Experiences Harassment or Mistreatment on the Job, Study Shows” (Silva), 200
- “Already paid less than men, women are still asked to do the 'office housework'” (Paul), 89–90
- “'American' as a Proxy for 'Whiteness'” (Tran and Paterson), 245
- American Association of Colleges and University, 313–314
- American Bar Association, 213–214
- “American Muslim women don't need you to save them from Islam. They need your respect” (Mogahed), 52
- American Psychological Association, 282, 285
- Americans with Disabilities Act (ADA), 59–60, 252
- Angelou, Maya, 39, 143
- Annan, Kofi, 23
- anti-Asian sentiments, 154
- antiracist, evolution from “not racist” to, 303–309
- anti-racist/sexist vocabulary, 156
- Apa.org (website), 61
- appearances, looking beyond, 99–104
- Apple, 36
- Appreciating All Religions (Sachdeva), 51
- apprenticeship, 255–256
- Arbery, Ahmaud, 305
- “Are You Being Influenced or Manipulated?” (Sinha), 323
- Ariel Investments, 36
- Arranged (film), 50
- Arruda, William, 277
- Asare, Janice Gassam, 317
- Asian-American CEOs, 178
- “Asking Others Their Pronouns,” 169
- associations, automatic, 180
- assumption-testing, 31, 177–181
- Atcheson, Sheree, 252, 258
- authenticity, greeting with, 120
- Author Catherine Choy on the Lessons of Asian American History (video), 316
- automatic associations, 180
- Auyeung-Chen, Rosan, 20
- awareness, 42–43, 137–138, 186
- awkwardness, anticipating, 156–157
- Azzarello, Patty, 83
B
- “Baby Boomers and Millennials (Devlin), 116
- Back to Natural (film), 56
- Bakari, Akil, II, 58
- Baldwin, James, 53, 322
- “Banning Hair Discrimination Emerges as Racial Justice Issue” (Mercer), 58
- Barkacs, Craig B., 323
- Barr, Roseanne, 35
- Barrett, Tarila, 180
- “Barriers for Black Professionals” (Roepe), 238
- baselines, creating, 231
- BBC Ideas (video), 307
- “Be a Better Ally” (Melaku, Beeman, Smith, and Johnson), 250
- Beeman, Angie, 250
- Before I Had the Words (Kergil), 200
- “Beginner's Mindset” (Burdick), 227
- Beidacki, Bruno, 32
- Being a Better Ally, 186
- “Being Transgender at Work,” 200
- beliefs, 15, 47–52, 277, 307–308
- Bell, Derrick (author), 213, 215
- Bergeron, Paul, 5
- Berry, Mary Frances, 247
- Berumen, Frank Garcia, 157
- Bessel.org (website), 232
- “Best Apprenticeship Programs” (Doyle), 258
- “Beyond the Choir-Bridge-Building for Change” podcast, 232
- Bharati, Manasi, 5
- Bhargava, Rohit, 47
- bias, 63–66, 87–89
- bigender, 165
- Black lives don't need performative allies (Rollins), 227
- Boddie, Elise C., 244
- Body Language (Fast), 57
- Boorstein, Michelle, 52
- Borresen, Kelsey, 186
- Boskamp, Elsie, 181
- Bosler, Shana, 277
- Bound, John, 317
- Bourke, Juliet, 232
- Bourrelle, Julien S., 27, 36
- Boyd, Jordan, 158
- Bradberry, Travis, 4
- breaking bread, 50
- Brené Brown's Life Advice on Emotions Will Leave You Speechless (video), 208
- Bretous, Martina, 257
- Brind-Woody, Claudia, 79
- Brower, Tracey, 293
- Brown, Ann, 181
- Brown, Brené, 17, 203
- Brown, Jennifer, 62, 71, 322
- Brownlee, Dana, 193
- Buddhist religious holy days and observances, 51
- “Building and Maintaining Trust in the Workplace” (Myers), 144
- Building Connections (Auyeung-Chen), 20
- “Building Relationships in Cultures That Don't Do Small Talk” (Molinsky and Hahn), 271
- Building Successful DEI Initiatives, The Importance of Psychological Safety podcast, 193
- Burdick, Elissa, 227
- Burke, Edmund, 311
- The Burmese Harp (film), 50
- business resource groups (BRGs), 175
- “but I'm not racist?” (video), 308
- Byrd, Ayana (author), 57
- “Bystander Effect,” 150
- bystanders, 150–151
C
- “Calling in Vs. Calling Out” (Hu-Chan), 71
- calmness, importance of, 203–208
- Capatides, Christina, 308
- Caprino, Kathy, 323
- Carnegie, Dale, 259
- Carr, Evan W., 139
- “The Case Against Racial Colorblindness in the Workplace,” 244
- “Catholic Church child sexual abuse scandal,” 51
- Census shows US more diverse than ever as White population declines (video), 187
- Central Park Karen (video), 307
- CerebralPalsy.org (website), 61
- change, leading, 111–116
- Change how teams work together by eliminating power dynamics, 83
- checking in, 207, 284
- Chenault, Ken, 240
- Chinese Exclusion Act (1882), 154
- Chodron, Pema, 48
- Choose Inclusion podcast, 66
- Chouinard, Yvon, 326
- Choy, Catherine, 316
- Christianity, 47–49, 51
- Cicchiello, Christopher, 157
- Cicero, Marcus Tullius, 314
- circles of trust, facilitating, 283–284
- Civil Rights Act (1964), 105
- Clarendon, Layisha, 195
- Clark, Devi, 301
- Clark, Kat, 258
- Clark, Timothy R., 5
- Cleaning and Disinfectant Chemical Exposures and Temporal Associations with COVID-19, National Poison Data System, 217
- Cleveland Clinic, 240
- Clinton, Hillary, 287
- Coates, Ta-Nehisi, 322
- code of conduct, 76
- Coleman, Bernard, 11
- collaboration, 96, 292
- Colman, Genevieve, 116
- color blindness, 239–245
- “Color Blindness,” 244
- Columbus, Christopher, 94, 154
- “Commit to Inclusion - Establish Anti-Racist Team Norms” (Nawaz), 328
- commitment, 70, 316, 325–329
- common courtesy, 117–121
- common ground, finding, 50
- “The Common Habit that Undermines Company Diversity Efforts” (Wertheim), 181
- community of allies, creating, 247–250
- “Companies Continue to Stumble Over Racially Offensive Advertising Campaigns,” 301
- Conant, Douglas, 27
- Confessions from Your Token Black Colleague (Lavarry), 193
- Confronting the Invisible (Larner), 103
- connections, 17–22, 77, 132–133, 174–175, 270
- “The Conscious Style Guide” (Colman), 116
- consistency, modeling, 144
- continuous learning, 169
- conversations, 159–164
- Cook, Tim, 36
- Cooper, Amy, 34
- Cooper, Christian, 34
- Corkery, Nessa, 101
- Cornell University's Inclusive Excellence Podcast, 43
- Corporate Governance Research Initiative, 69
- course correction, 192
- courtesy, common, 117–121
- “Covering at Work” (Ofosu), 278
- Covering (Yoshino), 273
- “Covid 'hate crimes' against Asian Americans on rise,” 97
- co-workers, getting to know, 298–299
- Cox, Laverne, 195
- “Creating Safe Spaces for Victims of Microaggressions,” 283
- credential checking, 180
- Crenshaw, Kimberlé (author), 213, 215, 322
- critical race theory (CRT), 210–213, 215
- Critical Race Theory (Delgado and Stefancic), 215
- “Critical Race Theory and Workplace Diversity Efforts” (Dominick), 216
- “Critical race theory is about to segregate America like an open-air prison yard,” 217
- Critical Race Theory (Crenshaw, Gotanda, Peller, and Thomas), 215
- critical thinking, 93–97
- Cross cultural communication (Riccardi), 271
- cross-cultural experiences, 23–27
- “C-Suite 2.0” (Brown), 62
- Cullen, Maura (author), 43
- Cultivating a culture of inclusion, 116
- Cultural Diversity (Mwangi), 27
- cultures, 23–27, 175–176, 267–271
- Cunningham, Darren, 51
- curiosity, 26, 31–32
D
- “The Dangers of Mistaking Diversity for Inclusion in the Workplace” (Brownlee), 193
- The Dangers of Othering in the Quest to Belong (Wilson), 32
- Daniel, Brett, 265
- Darley, John, 147
- Davies, Robertson, 177
- Davis, Angela, 129, 303
- Davis, Shardé M., 284
- “The Day-To-Day Experiences of Workplace Inclusion and Exclusion” (Nugent, Pollack, and Travis), 301
- De Pree, Max, 99
- de Saint-Exupery, Antoine, 145
- Deane, Barbara R. (author), 5
- Deiratani, Amanda, 77
- del Prado, Alicia, 163
- Delgado, Richard (author), 213, 215
- Delizonna, Laura, 164
- Demanding More (Atcheson), 258
- The Denver Foundation, 163
- “The Detrimental Effects of Microaggressions” (Fagan), 43, 285
- Devlin, Thomas Moore, 116
- D&I (diversity and inclusion), 9
- Diamond, Lily (author), 5
- Did 4% of Americans Really Drink Bleach Last Year? (Hartman), 217
- “Did You Know? Invisible Disabilities,” 103
- differences, exposing yourself to, 19–20
- The difference between being “not racist” and antiracist (Kendi), 308
- The difference between being not racist and being anti-racist (Capatides), 308
- “The Difference Between Diversity and Inclusion and Why It Is Important to Your Success” (Arruda), 277
- DiMuccio, Sarah, 150
- disabilities, 59–62, 100, 102–103
- Dishman, Lydia, 90, 157
- diversity, 1
- diversity, equity, and inclusion (DEI), 322
- Diversity at Work (Ferdman and Deane), 5
- “Diversity Is a Fact, Inclusion Is a Choice” (Clark), 5
- “Diversity Wins” report, 296, 301
- “Do you know when you're using harmful ableist language?,” 103
- Dobbin, Frank, 11, 293
- Dodgson, Lindsay, 120
- Dodig, Victor, 16
- Doggett, Jolie A., 57
- Dominguez, Daisy Auger, 16
- Dominick, Bobbi K., 216
- double standards, eliminating, 233–238
- Doyle, Alison, 258
- Doyle, Nancy, 103
- Du Bois, W. E. B., 233
- Dubin, Hilary, 82
- Duckworth, Tammy, 240
- Dunbar-Ortiz, Roxanne, 316
- Dunning, David, 16
- Dunning-Kruger effect, 13–14
- “The Dunning-Kruger Effect” (He), 16
- Duval, Shelly (psychologist), 2–3
E
- education, 53–58, 69, 174, 209–219
- Effective Conversations About Diversity podcast, 163
- Egan, Matt, 110
- Elliott, Jane, 187
- Elsesser, Kim, 139
- Emerson, Ralph Waldo, 273
- Emotional Intelligence (Goldman), 4
- “Emotional Intelligence at Work | Master Your Emotions,” 4
- “Emotional Intelligence Helps Build Inclusive Workplaces” (Bergeron), 5
- emotional intelligence skills, 4
- employee resource groups (ERGs), 175
- empowering others, 126–127
- Episode 7 - Microaggressions, 43
- “Episode 34, Let's Talk…Microaggressions,” 43
- Equal Employment Opportunity Commission (EEOC), 54, 216
- equality, 85–92
- equity, 86, 322
- Eratosthenes, 94
- etiquette, 61, 133
- “Everyday Acts of Inclusion” (Dodig), 16
- Everyday Example, 51
- example, leading by, 96
- exclusion, impact of, 15
- “Expert Advice for When You're Ignored in Meetings,” 127
- expertise, finding gaps in, 249
- explicit bias, 87
F
- Facebook, 64
- Faces at the Bottom of the Well (Bell and Alexander), 215
- “Faces of Power” (Lu, Huang, Seshagiri, Park, and Griggs), 157–158
- Fagan, Abigail, 43, 285
- “Famed Buddhist nun Pema Chodron retires, cites handling of sexual misconduct allegations against her group's leader” (Boorstein), 52
- Family and Medical Leave Act (FMLA), 290
- Farrell, Jane, 216
- Fast, Julius (author), 57
- feedback, welcoming, 61
- Feliz, Wendy, 37
- Felkey, Amanda J., 16
- female CEOs, 178
- Ferdman, Bernardo M. (author), 5
- Finding and Removing the Bias Within Us (Wermers), 51
- Finding the Why in Diversity and Inclusion (Coleman), 11
- Finkel, David, 109
- firsts, fews, and onlys (FFOs), supporting, 189–193
- Fisher, Max, 316
- Fitzgerald, Maureen, 181
- “Five Strategies for Lead Without Authority,” 97
- “5 Ways Small Talk Serves a Big Purpose” (Sivasubramaniam), 271
- “5 Ways to Turn Small Talk into More Meaningful Interactions” (Rhymes), 133
- “The 5 Types of Workplace Allies and How to Be One” (Peacock), 249
- Floyd, George, 184, 205, 305
- Fombo, Mena, 57
- “Fortune 100 C-Suite Organizational Charts,” 71
- “42% of US employees have experienced or seen racism at work. It's the latest example of how diversity efforts are falling short, especially in America” (Akhtar), 216
- Foster, Debbie, 103
- “4 Questions About Hair That Black Girls Are Tired of Answering” (Doggett), 57
- “4 women on finding the right response to sexism at work” (Moran), 150
- framework, for critical thinking, 96–97
- Frederick, Jack, 285
- Frei, Frances, 144
- Fulton, Sybrina, 20
G
- Gaia, Sita, 103
- Galeano, Eduardo, 316
- Galluzzo, Mauro, 103
- gender
- gender identities, 165–170
- “Gender Neutral Language in the Workplace” (Smalley), 139
- “Gender Neutrality”, 170
- gender pronouns, 44–45
- genderfluid, 165
- gender-neutral terminology, 135–139
- George, Janel, 217
- Georges, Leah, 116
- Geronimus, Arline T., 312, 317
- Getting it right; why pronouncing names correctly matters (Ochoa), 265
- Ginsburg, Ruth Bader, 322
- Girl boss - Navigating the double-standard f gender + power (video), 238
- Girls Who Code, 180
- Gladwell, Malcolm, 63
- golden rule, 229–232
- Goldman, Daniel (author), 4
- Good Guys (Brown), 71
- Goodrich, Richelle E., 319
- The 'Good Hair' Study Results, 58
- Gotanda, Neil (author), 215
- gratitude, expressing, 120
- Great Resignation, 289
- Green, Jamison, 165
- Greene, Wendy, 54
- greeting, with authenticity, 120
- Griffin, Chanté, 58
- Griggs, Troy, 157–158
- group dynamics, in meetings, 126
- A guide to lifelong allyship (Hernandez), 227
- Gupta, Alisha Haridasani, 90
- Gutman, Soraya Morgan, 21
H
- habits, 13–16, 119, 284, 299
- Hacker, Ramona, 4
- Hahn, Melissa, 271
- Hair Story (Byrd and Tharps), 57
- hairstyles, 53–56
- Hales, Ajah, 164
- Hall, Steve, 117
- Hannah-Jones, Nikole, 297–298, 316
- “The Harmful Effects of Microaggressions” (Frederick), 285
- Harris, Kamala, 67
- Hartman, Rachel, 209, 217
- Harts, Minda, 20
- Harvard Business Review, 212
- He, Allison, 16
- Headlee, Celeste, 21
- heard, ensuring everyone can be, 82
- Heath, Kathryn, 127
- Hello, Privilege, It's Me, Chelsea (documentary), 186
- The Hell of Chronic Illness (Gaia), 103
- “Here's how Brunello Cucinelli (and his $5,000 blazers) became Silicon Valley billionaires' favorite designer,” 66
- Hernandez, Catherine, 227
- Hicken, Margaret, 317
- High school students seen in blackface spark protests near Chicago (video), 307
- “High-Performing Teams Need Psychological Safety. Here's How to Create It” (Delizonna), 164
- Hindu religious holy days and observances, 51
- Hispanic CEOs, 178
- “A History of African Women's Hairstyles Lifestyle” (Matshego), 58
- Hobson, Mellody, 36
- Hockett, Dushaw, 66
- Hollins, Caprice, 164
- Holy Day observances, why of, 50
- Hotel Employees Fired for Calling Cops on Black Guest (video), 307
- “How Companies Make It Harder for Lesbian, Gay, and Bisexual Employees to Achieve Work-Life Balance” (Sawyer, Thoroughgood, and Ladge), 292
- How Culture Drives Behaviours (Bourrelle), 27, 36
- How do I build trust at work? (Sinek), 144
- “How does black hair reflect black history?” (Jahangir), 57
- “How Female Leaders Should Handle Double-Standards” (Ibarra), 238
- How generational stereotypes hold us back at work (Georges), 116
- “How Managers Can Make Casual Networking Events More Inclusive” (Tulshyan), 77
- “How Microaggressions Cause Lasting Pain” (Lufkin), 285
- “How Natural Black Hair at Work Became a Civil Rights Issue” (Griffin), 58
- “How often are women interrupted by men? Here's what the research says,” 90
- “How Sharing Our Stories Builds Inclusion,” 5
- “How the Term 'Work-Life Balance' Is Changing for the Youngest Group of Workers” (Brower), 293
- “How to Appreciate People of Other Religions,” 51
- “How to Be a Great Sponsor” (Wallace), 258
- “How to Be an Ally--3 Questions to Turn Allyship into Action,” 71
- “How to Be an Amazing Mentor in 10 Ways, according to HubSpot Managers” (Bretous), 257
- “How To Build Good Working Relationships at Work, by Indeed Editorial Team,” 258
- How to build inclusion into the everyday (Jamieson), 62
- “How to Build Strong and Meaningful Relationships with a Remote Team” (Madell), 133
- How to build (and rebuild) trust (Frei), 144
- How to Change the Workplace for Good (Silverthorn), 258
- How to Connect to Anyone (Gutman), 21
- How to Connect with People who are Different than You (Spanberger), 21
- “How to counteract 3 types of bias and run inclusive meetings” (Dubin), 82
- “How to End the Office Housework Gender Bias” (Dishman), 90
- “How to Have Difficult Conversations About Diversity” (blog), 163
- “How to Improve Corss-Cultural Communication in the Workplace” (Stobierski), 271
- “How to Interrupt the Interrupter,” 127
- “How to Lead Inclusive Meetings,” 82
- “How to Make Company Events More Inclusive” (Meyer), 77
- How to Outsmart Your Own Unconscious Bias (Alexander), 11
- “How to Reduce Stereotyping in The Workplace” (Swartz), 181
- “How to Respond to Microaggressions” (Yoon), 285
- How to Share Gender Pronouns at Work (video), 169
- “How to Speak Up If You See Bias at Work” (Williams), 149
- “How to Survive in a Mostly White Workplace” (Tagle and Krbechek), 238
- “How to Talk About Racism at Work, Hint” (Hales), 164
- “How to Use Gender-Neutral Language, And Why It's Important to Try” (Elsesser), 139
- “How to Use Power, Influence, and Persuasion for Good” (Barkacs), 323
- Huang, Jon, 157–158
- Hu-Chan, Maya, 71
- Hughes, Langston, 7
- Hyun, Jane, 27
I
- “I Don't Want to Hear Your Ableist Slurs Anymore” (Seth), 62
- I Wanna Go Home, 103
- Ibarra, Herminia, 238
- Ida (film), 50
- identity, respecting, 199
- If I Can… (Koch), 62
- “If You Don't Know How to Say Someone's Name Just Ask” (Tulshyan), 265
- “I'm Not An Assistant, I'm The Owner” (Brown), 181
- imbalanced communications, addressing, 89
- impact, over intent, 168
- Implicit Association Test (IAT), 63, 65
- implicit bias, 87
- “Implicit Bias,” 66
- Implicit Bias - How We Hold Women Back (Fitzgerald), 181
- “'Implicit bias'” (Silverthorne), 66
- “The Importance of Good Influences” (Lickerman), 323
- “The Importance of Mentors and Sponsors in Career Development,” 109
- “Important Gender-neutral words you should start using” (GroundReport.in), 139
- “In a Race to Shape the Future, History Is Under New Pressure” (Fisher), 316
- “The inadequacy of the term 'Asian American'” (Zhouli), 32
- inclusion, 1–3, 16, 322. See also specific topics
- “Inclusion, Covering and Authenticity” podcast, 277
- “Inclusion and the Use of Gender Neutral Pronouns in the Workplace” podcast (Miller-Merrell), 169
- Inclusion Begins with Me podcast, 329
- inclusion champions, collaborating with, 96
- Inclusion Revolution (Dominguez), 16
- “Inclusion survey,” 278
- “The Inclusion Habit” (Felkey), 16
- inclusive experiences, creating, 73–77
- inclusive language, 113–115
- inclusive meetings, creating, 126
- IndiaTVnews.com (website), 211
- “Individual Change or Societal Change. Which Ensures Durable Shifts in Attitudes and Behaviors?” (Feliz), 37
- influencers, 323
- intelligence skills, 4
- intent, 149, 168
- interactions, 3, 4
- International Pronouns Day, 169
- internship, 256
- interpersonal skills, need for, 21–22
- “Interrupting Sexism at Work?” (Sattari, Shaffer, DiMuccio and Travis), 150
- “Invest in High-Potential Women. It Is Important” (Percival), 109
- investing, in success of others, 105–110
- Invisible Disabilities, 103
- Isidore, Chris, 110
- Islam religious holy days and observances, 51
- It's About Time We Challenge Our Unconscious Biases (Powell), 181
- “It's not just about 'balance' anymore,” 293
- “It's Not Just You” (Gupta), 90
J
- Jack, Anthony, 109
- Jackson National Life Insurance Company, 313
- “Jackson National Life Insurance Company to Pay $20.5 Million to Settle EEOC Lawsuit,” 317
- Jahangir, Rumeana, 57
- Jamieson, Annamarie, 62
- Jarrett, Valerie, 35
- “Jennifer Brown on the Personal Journey to Be Inclusive,” 329
- Jewish religious holy days and observances, 51
- Jim Collins Foundation, 199
- Jim Crow laws, 153–154
- JL Schwieters Construction Company, 313
- “JL Schwieters Construction to Pay $125,000 To Settle EEOC Race Harassment Lawsuit,” 317
- John, Daymond, 36
- Johnson, W. Brad, 250
- Jones, Chastity, 54–55
- Jones, Stacy, 71
- Jones, Star, 90
K
- Kalev, Alexandra, 11, 293
- Kaur, Gurleen, 128
- Keene, Danya, 317
- Keereepart, Thaniya, 181
- Kellerman, Gabriel Rosen, 139
- Kendi, Ibram X., 308, 322
- Kennedy, John F., 183
- Kennedy, Rose Fitzgerald, 281
- Kergil, Skylar (author), 200
- Khan, Nouman Ali, 48
- Kim, Anastasia, 163
- King, Martin Luther, Jr., 105
- King, Rodney, 205
- Kinsella, Sophie, 141
- Knight, Rebecca, 43
- Koch, Chris, 62
- Kohn, Sally, 208
- Krbechek, Anjuli Sastry, 238
- Kridelbaugh, Donna, 144
L
- labels, removing from people, 29–32
- Ladge, Jamie J., 292
- language, 113–115, 135–139, 153–158
- Larner, Olivia, 103
- Latané, Bibb, 147
- Lavarry, Talisa (author), 193
- Lea, Chiara, 227
- Leadership Has Nothing to Do with Rank (Sinek), 97
- leading, 96, 111–116
- learning, 311–317, 319–324
- LearnReligions (website), 51
- A Lesson on Critical Race Theory (George), 217
- “Let's Get Practical” (Morrison), 77
- LGBTQIA+ (Lesbian, Gay, Bisexual, Transgender, Queer/questioning, Intersex, A-gender, plus other identities), 115, 166, 197
- Lickerman, Alex, 323
- Listen, Learn, & Speak Up (Lea), 227
- listening, importance of, 164
- “Little Progress for Black CEOs in the U.S.” (Rogers), 181, 245
- Living and Leading with Emotional Intelligence (podcast), 4
- Lombardo, Clare, 265
- López, Canela, 200
- Lorde, Audre, 295
- Lu, Denise, 157–158
- Lufkin, Bryan, 285
- Lukate, Johanna, 57
M
- MacDonald, George, 111
- Madell, Robin, 133
- “Making Gender Equity in the Workplace a Reality,” 90
- “Making the Case that Discrimination is Bad for Your Health,” 316
- mansplaining, 124
- marginalized, privileged vs., 237
- Marinaki, Alexandra, 71
- Marriage Equality Act, 251
- Martin, Trayvon, 305
- masculine terms, increasing awareness of, 137–138
- “Mastering Conversation,” 271
- Matacin, Mala, 169
- Matshego, Lebo, 58
- Mauner, Roy, 133
- McGirt, Ellen, 301
- McLaren, Samantha, 133
- McLaughlin, Matt (podcaster), 4
- meaningful words, turning into action, 149
- “Meeting Skills,” 127
- Melaku, Tsedale M., 250
- “Memorize these scripts so you can call out microaggressions at work and support your colleagues,” 285
- mentorship, 253–254
- Mercer, Marcia, 58
- Merchant, Nilofer, 193
- Meta, 64
- Meyer, Cheryl, 77
- microaffirmations, 284
- microaggressions, 39–45, 281–286
- “Microaggressions” (Sue), 43
- microassaults, 43, 44–45
- microinsults, 42
- “Microintervention Strategies for Targets, White Allies, and Bystanders,” 285
- microinvalidations, 42–43
- Microsoft, 180
- Miller-Merrell, Jessica, 169
- mindful interactions, creating, 3
- missed opportunities, recognizing, 76
- mistakes, learning from, 36
- “Modeling Inclusive Behaviors to Build Trust with Staff” (Kridelbaugh), 144
- Module 5, 37
- Mogahed, Dalia, 48, 52
- Mohamedi, Graciela, 71
- Molinsky, Andy, 271
- Moran, Gwen, 150
- Morris, Chris, 270
- Morrison, Leigh, 77
- Morrison, Toni, 29, 123
- “The Most Marginalized and Impoverished People in the United States and in the Americas has Always Been and Continues to be Native Americans” (Berumen), 157
- multigenerational workforce, 115
- “Muslim Communities Divided Over Abuse Allegations Against Popular Preacher” podcast, 52
- Muslims, 48–49
- Mwangi, Hilda, 27
- My Nappy Roots (film), 56
- Myers, Paul, 144
- Myers, Verna A., 73, 322, 325
- “The Myths that Hold Black Women at the Workplace” (Jones), 90
N
- Nadella, Satya, 180
- names, 259–265
- Nappily Ever After (film), 56
- Naskar, Abhijit, 171, 229, 267
- Nathoo, Zulekha, 265
- National Center for Transgender Equality, 199
- National League of Cities, 303–304
- National Safety Council, 288, 293
- Native Americans, oppression of, 154–156
- natural hair, 53–56
- Nawaz, Sabina, 328
- Neal, Dina, 54
- networks, of aspiring allies, 70
- New York Post, 214
- New York Times, 283, 284
- Newell, Khalia, 109
- “The new workplace is trauma-informed” (Taillac), 208
- The New York Times Magazine, 297
- Nguyen, Khang Kijarro, 59
- “9 Core Behaviors Of People Who Positively Impact The World” (Caprino), 323
- “9 Problematic Phrases You May Not Have Realized Are Transphobic” (López), 200
- “9 Strategies to Create Psychological Safety at Work” (Bosler), 277
- NJ Man Accused of Racial Harassment to Face More Charges After Protests Outside His Home (video), 307
- No. You Cannot Touch My Hair! (Fombo), 57
- norms, establishing personal, 291
- “Not all black people are African American. Here's the difference” (Adams), 32
- “Not Very Likeable Here Is How Bias Is Affecting Women Leaders,” 238
- Nugent, Julie S., 301
O
- Obama, Barack, 30
- Ocasio-Cortez, Alexandria, 322
- occupational stereotypes, 180
- Ochoa, Ellen, 240
- Ochoa, Gerardo, 265
- O'Connor, Michael J, (author), 230–231
- “Office small talk has a big impact on employees' well-being, study finds,” 270
- Ofosu, Helen, 274, 278
- O'Hara, Carolyn, 82
- Oluo, Ijeoma, 183
- On Diversity (Jack), 109
- one-and-done training, going beyond, 11
- ongoing support, 103
- opportunities, recognizing missed, 76
- organizational change, advocacy for, 70
- organizational diversity, 70
- othering, 32
- Outside the Boxes podcast, 66
P
- “Pain an Possibility, How Dr. Maysa Akbar is Charting What's Beyond Allyship” podcast, 227
- Park, Haeyoun, 157–158
- Parmenides, 93
- The Party, 103
- Pasquerella, Lynn, 317
- The Passion of the Christ (film), 50
- Patagonia, 326
- Paterson, Susan E., 240, 245
- Paul, Karl, 89–90
- Peacock, Angela, 249
- Peller, Gary (author), 215
- Penny for Your Critical Thoughts (Roland), 97
- people, value of, 295–301
- Perception Institute, 65, 66
- Percival, J. Alaina, 109
- “The Performance of Gender,” 169
- performative gestures, 221–227
- periodic check-ins, 207
- personal biases, recognizing, 225–226
- personal norms, establishing, 291
- personal space, violations of, 57
- “Personal Space” (Bakari, II), 58
- perspective, widening your, 33–37
- “Peter Popoff” (Cunningham), 51
- planning process, participating in the, 76
- The Platinum Rule (Alessandra and O'Connor), 230–231
- point of view, shifting your, 20
- polarizing topics, reframing conversations on, 159–164
- political rhetoric, 94
- Pollack, Alixandra, 301
- Popoff, Peter, 47–48
- Powell, Juliette, 181
- power, as an influencer, 323
- power dynamics, 79–83
- “Power Dynamics,” 83
- The Power of Emotional Intelligence, 4
- The Power of Exclusion (Yu), 301
- “The Power of Hello” (Sommers), 120
- The Power of Onlyness (Merchant), 193
- privilege, 183–187
- “privilege walk,” 186
- privileged, marginalized vs., 237
- “The Problematic Origins of Common Business Jargon” (Dishman), 157
- professionalism, as a habit, 119
- “Pronouns and Coworkers and Misgendering (Oh My!)” (Torphy-Donzella), 169
- Prophet, Tony, 85
- “Psychological Safety and DEI,” 175
- PsychologistsOffTheClock.com podcast, 163
- Psychology Today, 297
- “The Psychology Behind Racism, attempts to understand the inexplicable” (Abrams), 36–37
- The Psychology of Black Hair (Lukate), 57
R
- Race/racism
- “Racial Color Blindness” (Boddie), 244
- “Racism at Work” (Farrell), 216
- “Racist Language and Origins I Didn't Always Know” (Rubel), 157
- Rapinoe, Megan, 322
- Raynor, Scott, 199
- reacting, slowing down before, 39–45
- recruitment plan, developing, 249
- Reece, Andrew, 139
- relationships, nurturing, 144
- “The relevance of social intelligence in the workplace” (Bharati), 5
- religion, 47–49, 282
- ReligiousLandscapeStudy (website), 51
- remote colleagues, 129–133
- respect, 47–52, 199
- returnship, 256
- “Rev. Robert Tilton, for the moment subdued,” 52
- Rhymes, Shameika, 133
- Riccardi, Pellegrino, 271
- Rindner, Grant, 32
- Robichaux, Alexi, 139
- Rock, David, 301
- Roe v. Wade, 95, 326
- Roepe, Lisa Rabasca, 238
- Rogers, William, 181, 245
- Roland, Darcy, 97
- Rollins, Déjà, 227
- Rothblatt, Martine, 36, 195
- Roxanne Dunbar-Ortiz with Nikkita Oliver An Indigenous Peoples' History of the United States (video), 316
- Rubel, Gina, 157
- Rufo, Christopher F., 214
S
- Sachdeva, Paramjit Singh (author), 51
- safe havens, for connection, 174–175
- safety, workplace, 171–176
- Sandoiu, Ana, 317
- Santayana, George, 153
- Satir, Virginia, 251
- Sattari, Negin, 150
- Sawyer, Katina B., 292
- saying something, 145–151
- saying the unsaid, 163
- Scharf, Charlie, 106
- Schneider, Clare Marie, 90
- Schulz, Brendan, 232
- Screaming in the Silence (Mohamedi), 71
- self-assessment, trust and, 143
- self-awareness, leveraging, 163
- self-reflection, 120
- Seshagiri, Ashwin, 157–158
- Seth, Lia, 62
- sexism, 90–92
- sexual orientation, microaggressions and, 282
- Shaffer, Emily, 150
- sharing of power, encouraging, 82
- Shark Tank, 36
- Shephard, Matthew, 204
- Sherpas (Foster), 103
- “ships,” 251–258
- SHRM, 62
- signals, honoring, 231–232
- Silva, Christopher, 200
- Silverthorn, Michelle Sharpe, 11, 66, 252, 258, 328
- similarities, finding, 300
- A simple way to be an LGBTQ+ ally (Thoranin), 250
- Sinek, Simon, 97, 144
- Sinha, Ruchi, 323
- Sivasubramaniam, Jeevan, 271
- 6 Steps to Improve Your Emotional Intelligence, 4
- “6 Things White People Say That Highlight Their Privilege” (Borresen), 186
- “6 Tips on How to Be Inclusive at Work,” 11
- “6 Ways to Foster Inclusion Among Remote Workers” (Mauner), 133
- “63 Diversity in the Workplace Statistics [2022]” (Boskamp), 181
- “68 Terms That Describe Gender Identity and Expression” (Abrams), 169
- slavery, 155
- small talk, across cultures, 267–271
- Smalley, Alli, 139
- Smith, David G., 250
- Smith-Schoenwalder, Cecelia, 217
- social intelligence skills, 4
- social movements, 7
- Society of Human Research Management (SHRM), 60
- Socrates, 1
- Some People Did Take Bleach to Protect from Coronavirus (Smith-Schoenwalder), 217
- Sommers, Sam, 120
- Sorensen, Debbie, 163
- Spanberger, Abigail, 21
- Speak Up to Build An Equitable Workplace (video), 150
- speaking, thinking before, 119
- “The spirit of work,” 121
- sponsorship, 252, 253
- Stand up, speak up (video), 150
- Steele, Claude M. (author), 66
- Stefancic, Jean (author), 215
- stereotypes, 42, 180
- Stevens, Beth, 180
- Stobierski, Tim, 271
- “Subpopulations - Transgender People,” 200
- “The Subtle Ways People of Color Feel Excluded at Work” (McGirt), 301
- Sue, Derald Wing, 42–43, 281, 283
- support, 103, 168, 189–193
- “Supporting Coworkers and Others After a Traumatic Event,” 208
- “The Surprising Benefits of Work/Life Support” (Kalev and Dobbin), 293
- “The Surprising Power of Simply Asking Coworkers How They're Doing” (Twaronite), 285
- Swartz, Mark, 181
T
- Tagle, Andee, 90, 238
- Taillac, Cosette, 208
- Takei, George, 13
- “Taking an Inclusive Approach to Work-Life Balance,” 293
- tasks, equitable systems for completing, 88
- team norms, assessing for bias, 88–89
- “Team Playbook,” 127
- “10 Best Practices for Using Preferred or Chosen Names at Work” (Daniel), 265
- “10 Strategies to Retain Diverse Talent (Employee Turnover+DE&I),” 110
- 10 Ways to a Better Conversation (Headlee), 21
- 10 Ways to Promote Anti-Racism In The Workplace (video), 308
- testing assumptions, 177–181
- Tharps, Lori (author), 57
- “These 11 everyday words and phrases have racist and offensive backgrounds” (Cicchiello), 157
- thinking before speaking, 119
- 35 Dumb Things Well-Intended People Say (Cullen), 43
- “The 30 Tips of Dignity & Respect,” 121
- “This Day in History, March 3, 1991,” 207
- Thomas, Kendall (author), 215
- Thompson, Linda, 195
- Thoranin, Keegan, 250
- Thoroughgood, Christian N., 292
- thought leaders, 36
- 3 Design Principles to Help us Overcome Everyday Bias (Keereepart), 181
- “3 Small Ways to Be a More Inclusive Colleague” (Bourke), 232
- “3 Things to Cover During Your Mentoring Sessions” (Finkel), 109
- “3 Ways Intergenerational Trauma Still Impacts The Black Community Today” (Asare), 317
- 3 ways to create a work culture that brings out the best in employees (White), 175
- “3 Ways to Improve Your Cultural Fluency” (Hyun and Conant), 27
- “Tiger Woods describes himself as 'Cablinasian,'” 32
- Tilton, Robert, 48
- “To Build an Inclusive Culture, Start wit Inclusive Meetings” (Heath and Wensil), 127
- Tolstoy, Leo, 189
- Torphy-Donzella, Elizabeth, 169
- Tran, Nellie, 240, 245
- Transfer Leader Institute, 186
- transgender, 195–201
- “Transgender Issues in the Workplace” (Raynor), 199
- Transgender Law Center, 199
- Transgender Remembrance Day, 199
- Travis, Dnika J., 150, 301
- triggers, 207
- The Trouble With The Golden Rule (Schulz), 232
- Trump, Donald J., 211, 224, 321
- trust, 132–133, 141–144, 276, 283–284
- truth, investigating, 315
- Tulshyan, Ruchika, 77, 89, 265, 322
- Twaronite, Karyn, 285
- “12 Common Words and Phrases with Racist Origins or Connotations” (Wong), 157
- “12 Reasons Why Team Building Works” (Deiratani), 77
- “12 Ways to Commit to Diversity and Inclusion” (Silverthorne), 328
- “28 Shocking Women in the Workplace Statistics [2021 Data],” 90
- 2 Black Men Arrested At Philadelphia Starbucks Receive $1 Settlements (video), 307
- Tyler, Dwinita Mosby, 250
U
- unconscious (implicit) bias, 63–66
- uncovering, enabling, 273–279
- “Understanding Team Dynamics,” 82
- “Understanding the 4 Personality Types,” 127
- “The Understated Importance of Office Small Talk” (Morris), 270
- United Therapeutics, 36, 195
- upbringing, 36
- US deaths due to poisoning rise after Trump endorses bleach, disinfectant as COVID-19 treatment, 216–217
- USnews.com (website), 212
V
W
- Walker, Rebecca (author), 5
- Wallace, Wanda, 258
- Wang, Jerry, 36
- Want a more just world? Be an unlikely ally (Tyler), 250
- Watts, Alan, 33
- We all have implicit biases. So what can we do about it? (Hockett), 66
- We Are Not a Melting Pot (Silverthorn), 11
- We Can't Talk about That at Work! How to Talk about Race, Religion, Politics, and Other Polarizing Topics (Winters), 164
- “We Dislike Hypocrites Because They Deceive Us,” 227
- weathering, 312
- “Weathering and Age Patterns of Allostatic Load Scores Among Blacks and Whites in the United States” (Geronimus, Hicken, Keene, and Bound), 317
- “Weathering” (Sandoiu), 317
- “The weathering hypothesis and the health of African-American women and infants, evidence and speculations,” 317
- welcome wagon, 191
- Wells Fargo (WFC), 106
- “Wells Fargo CEO Apologizes for Saying the Black Talent pool is Limited” (Isidore and Egan), 110
- Wensil, Brenda F., 127
- Wermers. Anthony, 51
- Wertheim, Suzanne, 179, 181
- West, Cornell, 159
- “What Does It Mean to Be an Anti-Racist?,” 309
- “What is an internship?,” 258
- “What Is Covering” (infographic), 277
- “What is Mentorship?,” 258
- What is privilege? (video), 186
- “What is Self-Awareness and Why is it Important?,” 5
- What It Takes to Be Racially Literate (TED Talk), 157
- What 'likeability' really means in the workplace (Tagle and Schneider), 90
- “What Listeners Told Us About the Importance Of Getting Names Right” (Lombardo), 265
- What we can do about the culture of hate (Kohn), 208
- What we lose when we let languages and cultures die (Beidacki), 32
- What White people can do to move race conversations forward (Hollins), 164
- What's Your Story? A Journal for Everyday Evolution (Walker and Diamond), 5
- When Silence isn't Golden, 175
- “When You Don't Fit In” (Clark), 301
- Whistling Vivaldi (Steele), 66
- White, Chris, 175
- “White Men Account for 72% of Corporate Leadership at 16 of the Fortune 500 Companies” (Jones), 71
- White Men's Leadership study, 68–69
- White people are Not Ignorant about Racism/WS (Elliott), 187
- “White Privilege Unpacking the Invisible Knapsack”, 186
- WhiteMensLeadershipStudy.com (website), 71
- “The Whitewashing of American History” (Pasquerella), 317
- “Who Were Barack Obama's Parents?” (Rindner), 32
- “Who's Being Left Out on Your Team?” (O'Hara), 82
- ‘why’, 50, 315
- “Why Diverse Teams Outperform Homogeneous Teams” (Rock), 301
- Why diversity initiatives fail (Newell), 109
- “Why Diversity Programs Fail and What Works Better” (Dobbin and Kalvev), 11
- “Why Doesn't Diversity Training Work? The Challenge for Industry and Academia” (Dobbin and Kalev), 11
- Why Gender Pronouns Matter (Matacin), 169
- “Why Getting a Name Right Matters” (Nathoo), 265
- Why incompetent people think they're amazing (Dunning), 16
- “Why Is Critical Thinking Important? A Survival Guide,” 97
- why now, finding your, 7–11
- “Why Sharing Power at Work Is the Very Best Way To Build It” (Azzarello), 83
- “Why Showing Up as a 'Comrade' is the First Step to Inclusion in a Remote Environment,” 16
- “Why the Rise of Remote Work May Help Companies Become More Diverse - and More Inclusive (Talent Blog)” (McLaren), 133
- Why Workplace Culture Is Everyone's Responsibility (video), 175
- “Why You Should Greet Your Coworkers Every Day” (Dodgson), 120
- Wicklund, Robert (psychologist), 2–3
- Wilkins, Roger, 325
- Williams, Amber Lee, 149
- The Will to Change podcast, 232
- Wilson, W. Kay, 32
- Win Chesson (video), 139
- Winters, Mary-Frances (author), 164
- Woman fired after blocking black man from entering his apartment building (video), 307
- Woman who attacked teen, falsely accused him of stealing her iPhone in hotel identified (video), 307
- women, elevating and amplifying work of, 89
- “Women of Color Get Asked to Do More 'Office Housework.' Here's How They Can Say No (Difficult Conversations)” (Tulshyan), 89
- Women's Hour Daily podcast, 66
- Wonder, Stevie, 209
- Wong, Brittany, 157
- Woods, Tiger, 30
- Woodson, Jacqueline, 135
- Work to be Antiracist, 308
- work-life balance, 287–293
- “Workplace Allies Server as Ambassadors for Change,” 71
- Workplace Burnout Survey, 293
- workplace relationship, 254–255
- workplace safety, 171–176
- Worthwhile Research & Consulting, 179
Y
- Yahoo, 36
- Yoon, Hahna, 285
- Yoshino, Kenji, 273
- “You Can't Say 'Master' Bedroom Anymore Because Some Realtors Decided It's Racist” (Boyd), 158
- Your Brain at Work podcast, 277
- Your Unique Cultural Lens (Zaldivar), 27
- Your words have the power to end suffering of LGBTQ youth (Clark), 258
- “You've Been Called Out for a Microaggression. What Do You Do?” (Knight), 43
- Yu, Tiffany, 301
- Yuan, Eric, 180
Z
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