Creating an issue

When creating a new issue, you will need to fill in a number of fields. Some fields are mandatory, such as the issue's summary and type, while others are optional, such as the issue's description. We will discuss fields in more detail in the next chapter.

There are several ways in which you can create a new issue in Jira. You can choose any of the following options:

  • Click on the Create button at the top of the screen
  • Press C on your keyboard

This will bring up the Create Issue dialog box, as shown in the following screenshot:

As you can see, there are quite a few fields, and the required fields will have a red asterisk (*) mark next to their names.

Apart from manually creating issues this way, you can also use advanced tools, such as issue importer, Jira's REST APIs, and emails, to create issues.

The administrator configures what fields will be part of the create dialog, but as a user, you can customize and make your own create screen by hiding the optional fields by performing the following steps:

  1. Click on the Configure Fields option in the top-right corner.
  2. Select the Custom option.
  3. Uncheck all the fields you want to hide and check the fields that you want to display, as shown in the preceding screenshot.
Make sure you do not hide any required fields, otherwise you will not be able to create new issues. You are only hiding or showing these fields for yourself. Only the Jira administrator can actually hide and show fields globally for all users.

There is a Create another option beside the Create button. By ticking this option and then clicking on the Create button, the Create Issue dialog box will stay on the screen and remember the values you have previously entered, such as priorities components, and due dates. This way, you can avoid having to fill in the whole dialog box again and will only have to update some of the fields that are actually different, such as Summary. With this feature, you can rapidly create many issues in a much shorter time frame.

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