The next step is to create a new dashboard for your help desk team. What you need is a dashboard specifically for your team so that you can share information easily. For example, you can have the dashboard displayed in a large overhead projector showing all the high priority incidents that need to be addressed:

1. Browse to the Manage Dashboards page
2. Click on the Create new dashboard button
3. Name the new dashboard Human Resources
4. Select a Blank dashboard as your base
5. Check the new dashboard as favorite
6. Share the dashboard with the hr-team group
7. Click on the Add button to create the dashboard

In your example, we will use the two default column layouts for your new dashboard. Alternatively, you are free to experiment with other layouts and find the ones that best suit your needs.