You can brand your customer portal for your service desk with the following options:
- Help center name: This is the overall name for your help center. Think of this as the name for your Jira instance.
- Help center logo: This is the logo for your help center that will appear in the top-left corner. Think of this as the logo for your Jira. Jira Service Desk will use this logo to automatically change and adjust the top bar color.
- Customer portal name: This is the name for a specific service desk portal.
- Customer portal introduction text: This is a welcome text that will be displayed for a specific service desk portal.
- Customer portal logo: This is the logo for a specific service desk portal.
The following screenshot illustrates each of these items on a sample customer portal:
To configure a specific customer portal's branding, perform the following steps:
- Browse to the project administration page of the service desk you want to brand.
- Select Portal settings from the left-hand panel.
- Enter a name and welcome text in the Name and Introduction text fields, respectively.
- Check the Use a custom logo for this Customer Portal option and upload a logo for your customer portal:
