Adding a new screen

Jira comes with three screens by default (as listed in the following bullet list), and every time you create a new project, a new set of screens is created for the project, based on the template you select. These project-specific screens will all have their names starting with the project key, for example, HD: Task Management View Issue Screen, where HD is the project's key:

  • Default screen: This screen is used for creating, editing, and viewing issues
  • Resolve Issue screen: This screen is used when resolving and closing issues
  • Workflow screen: This screen is used when transitioning issues through workflows (if they are configured to have a screen, such as Reopen Issue)

While the default screens and screens automatically created for your projects can cover the most basic requirements, you will soon find yourself outgrowing them, and adjustments will need to be made. For example, if you want to keep certain fields read-only, such as priority, so that they cannot be changed after issue creation, you can achieve this by setting up different screens for creating and editing issues. Another example is having different create and edit screens for different issue types, such as bug and task. In these cases, you will need to create your own screen in Jira using the following steps:

  1. Browse to the View Screens page.
  2. Click on the Add Screen button. This will bring up the Add Screen dialog box.
  3. Enter a meaningful name and description for the new screen. It is a good idea to name your screen after its purpose, for example, HD: Bug Create Screen, to indicate that it is the screen to create new bug issues for project HD.
  4. Click on the Add button to create the screen.

At this point, your new screen is blank with no fields in it. You will see in later sections how to add fields onto screens and put them to use.

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