You can set up as many mail handlers as you want. It is recommended that you create dedicated mailboxes for each project you wish to allow Jira to create issues from emails. For each account, you will then need to create a mail handler. The mailbox you set up needs to be accessible through POP or IMAP.

Perform the following steps to add a mail handler:

1. Browse to the Incoming Mail page.
2. Click on the Add incoming mail handler button.
3. Provide a name to the new mail handler.
4. Select an incoming mail server or Local Files.
5. Specify how long Jira can wait to poll the mailbox for new emails (in minutes). You will want to keep this long enough to allow enough time for Jira to process all the emails, but not too long as you may end up having to wait for a long time to see your emails converted into issues in Jira.
6. Select the type of handler you want to add.
7. Click on the Next button:

Depending on the handler type you select, the next screen will vary. On the next screen, you will need to provide the required parameters for the mail handler, as described in the preceding section. The following screenshot shows an example configuration dialog box, where new issues will be created in the Help Desk project as Task: