Jira allows you to create custom hyperlinks for issues. This allows you to provide more information about the issue. There are two types of links you can create—linking to other issues in Jira or linking to any arbitrary resources on the web, such as a web page.
- Title Page
- Copyright and Credits
- About Packt
- Contributors
- Preface
- Section 1: Introduction to Jira 8
- Getting Started with Jira
- Using Jira for Business Projects
- Using Jira for Agile Projects
- Section 2: Jira 8 in Action
- Issue Management
- Field Management
- Screen Management
- Workflow and Business Process
- Mapping business processes
- Understanding workflows
- Managing workflows
- Using the workflow designer
- Authoring a workflow
- Updating an existing workflow
- Workflow schemes
- Applying a workflow scheme to projects
- Delegated workflow management
- Extending a workflow with workflow add-ons
- The HR project
- Summary
- Emails and Notifications
- Jira and email
- Mail servers
- Working with outgoing mail
- Mail queues
- Manually sending emails
- Events
- Notifications
- The notification scheme
- Batching email notifications
- Troubleshooting notifications
- Incoming emails
- The HR project
- Summary
- Section 3: Advanced Jira 8
- Securing Jira
- Searching, Reporting, and Analysis
- Jira Service Desk
- Jira Service Desk
- Installing Jira Service Desk
- Getting started with Jira Service Desk
- Branding your customer portal
- Service desk user types
- Request types
- Setting up fields
- Setting up a workflow in Jira Service Desk
- Service level agreement
- Queues
- Creating knowledge base articles
- Process automation
- Summary
- Other Books You May Enjoy
Issue linking
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