Praise for YouTube for Business

“Be on the forefront of modern marketing using YouTube. Miller’s book provides a comprehensive reference that any small business owner can understand and implement.

This is the must-have, small business book of the year for any business interested in marketing on the Internet. Miller tells you everything you need to know about how to use YouTube as part of your marketing strategy.

Everything you need to know to get the marketing message for your small business heard in a very modern, economical way.

Miller has written a comprehensive guide to using YouTube as part of your marketing mix. This book is essential to any small business looking to make a big impact on a limited budget.”

—Judith Kautz, Editor, Small Business Notes

“If you’re looking for ways to promote your business, you can’t get much more effective than YouTube—and this book is the must-have tool for doing just that.”

—Wendy Boswell, Editor, About Web Search

No matter what type or size of business you’re running, Michael Miller’s YouTube for Business will guide you through the task of integrating YouTube into your overall marketing plan with ease. By taking nothing for granted and clearly defining the basics of social media marketing in today’s business world, Michael Miller can transform even the most inexperienced digital marketer into a confident and successful YouTuber.

—Ryan Hupfer, Author, MySpace For Dummies

Wow! I was blown away by this book. It covers not only obvious things like how to promote your video once it’s up on YouTube, but the even more important issues such as what kind of content works and even in-depth technical issues. This book is truly a comprehensive guide to YouTube for businesses of all sizes and types.

—Scott Allen, About.com Entrepreneurs Guide; Coauthor, “The Virtual Handshake” and “The Emergence of The Relationship Economy”

YouTube®
for Business

Online Video Marketing for Any Business

Michael Miller

Image

YouTube® for Business: Online Video Marketing for Any Business


Library of Congress Cataloging-in-Publication Data


Miller, Michael, 1958-
 YouTube for business : online video marketing for any business /
Michael Miller.
      p. cm.
 Includes index.
ISBN 978-0-7897-3797-7
1.   Internet marketing. 2.   Webcasting. 3.   YouTube (Firm)   I. Title.
HF5415.1265.M556 2009
658.8'72--dc22
                                                               2008028344
Printed in the United States of America
First Printing: August 2008

Trademarks

Warning and Disclaimer

Bulk Sales

U.S. Corporate and Government Sales

1-800-382-3419

[email protected]

International Sales

[email protected]

Associate Publisher
Greg Wiegand

Acquisitions Editor
Michelle Newcomb

Development Editor
Kevin Howard

Managing Editor
Patrick Kanouse

Project Editor
Mandie Frank

Copy Editor
Mike Henry

Indexer
Brad Herriman

Technical Editor
John Rice

Publisher Coordinator
Cindy Teeters

Designer
Anne Jones

Composition
Bronkella Publishing

Contents at a Glance

Introduction

I Marketing Your Business Online with YouTube

1 How YouTube Can Help You Market Your Business

2 Developing Your YouTube Marketing Strategy

3 Tips for Producing More Effective YouTube Videos

Profile: Blendtec

II Producing Your YouTube Videos

4 Understanding Audio/Video Technology

5 Shooting Webcam Videos

6 Shooting Semi-Pro Videos

7 Shooting Professional Videos

8 Editing and Enhancing Your Video

Profile: Charles Smith Pottery

III Managing Your YouTube Videos

9 Uploading Your Videos to YouTube

10 Creating a YouTube Presence

11 Incorporating YouTube Videos on Your Own Website

Profile: Annette Lawrence, Remax ACR Elite Group, Inc.

IV Working with YouTube Video Blogs

12 Managing a Video Blog

13 Integrating Text Blogs and Video Blogs

Profile: Stone Brewing Company

V Promotion and Monetization

14 Tracking Performance

15 Promoting Your YouTube Videos

16 Generating Revenues from Your YouTube Videos

Profile: D-Link

Index

Table of Contents

Introduction

How This Book Is Organized

Conventions Used in This Book

Web Pages

Special Elements

There’s More Online

Get Ready to YouTube

I MARKETING YOUR BUSINESS ONLINE WITH YOUTUBE

1 How YouTube Can Help You Market Your Business

A Short History of YouTube

YouTube: The Early Days

YouTube Launches—And Gets Acquired

YouTube Today

Is Video Right for Your Business?

What Types of Businesses Can Use YouTube?

What Kinds of Videos Can You Produce?

Inform and Sell

Educate and Sell

Entertain and Sell

How Can You Use YouTube to Market Your Business?

YouTube for Brand Awareness

YouTube for Product Advertising

YouTube for Retail Promotion

YouTube for Direct Sales

YouTube for Product Support

YouTube for Product Training

YouTube for Employee Communications

YouTube for Recruiting

The Big Picture

2 Developing Your YouTube Marketing Strategy

What Is the Purpose of Your YouTube Videos?

Who Is Your Customer?

What Does Your Customer Want or Need?

What Are You Promoting?

What Is Your Message?

How Does YouTube Fit Within Your Overall Marketing Mix?

How Will You Measure the Results of Your YouTube Videos?

What Type of Video Content Is Best for Your Goals?

Repurposed Commercials

Infomercials

Instructional Videos

Product Presentations and Demonstrations

Real Estate Walk-Throughs

Customer Testimonials

Company Introductions

Expert Presentations

Business Video Blogs

Executive Speeches

Company Seminars and Presentations

User or Employee Submissions

Humorous Spots

The Big Picture

3 Tips for Producing More Effective YouTube Videos

Tips for Creating Better-Looking Videos

Get the Size Right

Shoot for the Smaller Screen

Accentuate the Contrast

Invest in Quality Equipment

Shoot Professionally

Use Two Cameras

Be Professional—Or Not

Don’t Just Recycle Old Videos—Re-Edit Them, Too

Consider Creating a Slideshow

Hire a Pro

Break the Rules

Tips for Improving Your Video Content

Be Entertaining

Be Informative

Go for the Funny

Keep It Short

Keep It Simple

Stay Focused

Communicate a Clear Message

Avoid the Hard Sell

Keep It Fresh

Design for Remixing

Tips for Generating Sales

Include Your Website’s Address in the Video

Include Your URL in the Accompanying Text

Link from Your Profile

The Big Picture

Profile: Blendtec.

Inside Blendtec

The “Will It Blend?” Campaign

Low Costs, Big Results

Advice for Other Businesses

II PRODUCING YOUR YOUTUBE VIDEOS

4 Understanding Audio/Video Technology

Understanding Compression

Understanding Video Resolution

Standard Versus High Definition

YouTube Resolution

Exploiting Lower Resolution

High-Quality Videos

Understanding Video File Formats

AVI

DivX

DV

Flash Video

H.264

MPEG

QuickTime Movie

RealVideo

Windows Media Video

Xvid

Choosing the Right File Format for YouTube

Converting Existing Videos to YouTube Format

The Big Picture

5 Shooting Webcam Videos

Understanding Webcam Video

When a Webcam Makes Sense

Creating a Video Blog

Reporting from the Road or Special Events

Responding to Immediate Issues

Capturing Customer Testimonials

Tips for Shooting an Effective Webcam Video

Make It Immediate

Keep It Simple

Watch the Lighting

Minimize the Background Noise

Uploading Webcam Video to YouTube

Uploading Webcam Video Files

Uploading Live Webcam Video

The Big Picture

6 Shooting Semi-Pro Videos

Understanding Consumer Video Equipment

How Camcorders Work

Examining Camcorder Formats

Choosing a Camcorder

Prosumer and High Definition Camcorders

Selecting Essential Accessories

Building a Computer for Video Editing

When a Semi-Pro Video Makes Sense

Video Blogs

Executive Messages

Product Demonstrations

On-the-Scene Reports

Shooting a Semi-Pro Video

Shooting in the Office

Shooting Outside the Office

Transferring Videos to Your PC for Editing

Transferring from a Digital Camcorder

Transferring from an Analog Camcorder

Tips for Shooting an Effective Semi-Pro Video

Shoot Digitally

Keep the Proper Resolution in Mind

Use a Tripod

Lighting Matters

Use an External Microphone

Watch the Background

A Little Movement Is Good…

…But Too Much Movement Is Bad

Shoot from Different Angles

Close-Ups Are Good

Don’t Center the Subject

Shoot to Edit

Use a Teleprompter

Dress Appropriately

The Big Picture

7 Shooting Professional Videos

Why Create a Professional Video for YouTube?

Advantages of Professional Videos

Disadvantages of Professional Videos

What Makes a Professional Video Professional

Shooting in the Studio

Shooting in the Field

Preparing for a Professional Video Shoot

Make Friends with Makeup

Learn Your Shooting Angles

Wait for the Lighting

Prepare for Multiple Takes

The Big Picture

8 Editing and Enhancing Your Videos.

Choosing a Video-Editing Program

Tier One: Free Programs

Tier Two: Inexpensive Programs

Tier Three: Mid-Range Programs

Tier Four: High-End Programs

Using a Video-Editing Program

Editing Together Different Shots

Inserting Transitions Between Scenes

Inserting Titles and Credits

Creating Other Onscreen Graphics

Adding Background Music

Getting Creative with Other Special Effects

Converting and Saving Video Files

The Big Picture

Profile: Charles Smith Pottery

About Charles Smith and His Pottery

Selling Pottery via YouTube

Making Educational Videos

Advice for Other Businesses

III MANAGING YOUR YOUTUBE VIDEOS

9 Uploading Your Videos to YouTube

Uploading Videos from Your Computer

Starting the Upload Process

Entering Information About Your Video

Selecting the Video to Upload

Uploading the Video

Editing Video Information

Removing a Video from YouTube

The Big Picture

10 Creating a YouTube Presence.

Working with Channels

Viewing a Channel Profile

Personalizing Your YouTube Channel

Managing Your Channel’s Video Log

YouTube Channel Marketing

Working with Groups

Joining an Existing Group

Creating a New Group

Working with Friends and Contacts

Adding a Friend to Your List

Sending Messages to Your Friends

Reading Messages from Other Users

Dealing with Viewers and Viewer Comments

Enabling Comments, Video Responses, Ratings, Embedding, and Syndication

Approving Comments and Video Responses

Dealing with Negative Comments

Removing Viewer Comments and Responses

Blocking Members from Leaving Comments

Unsubscribing Users from Your Channel

Responding to Negative Comments

The Big Picture

11 Incorporating YouTube Videos on Your Own Website

Adding YouTube Video Links to a Web Page

Linking to an Individual Video

Linking to Your YouTube Channel—Or List of Videos

Embedding YouTube Videos in a Web Page

Embedding a Basic Video

Customizing the Embedded Video Player

Embedding a Video List in Your Web Page

The Big Picture

Profile: Annette Lawrence, ReMax ACR Elite Group, Inc..

Welcome to Annette’s World

Promoting Real Estate the YouTube Way

Producing an Effective Real Estate Video

Promoting the Videos

Advice to Other Businesses

IV WORKING WITH YOUTUBE VIDEO BLOGS

12 Managing a Video Blog

What a Video Blog Is—And Why You Need One

Creating and Maintaining a Video Blog

Creating the Vlog

Creating Vlog Posts

Adding YouTube Videos to Your Blog or Vlog

Configuring YouTube for Your Blog

Posting a Video to Your Blog

Managing Your Video Blog

The Big Picture

13 Integrating Text Blogs and Video Blogs.

Communicating with Your Customers Online

Your People Are Your Message

Expanding Your Message Across the Web

Syndicate!

Link!

Promote!

Be Social!

Make Your Blog/Vlog Search Friendly

Post Your Videos on Multiple Sites

What Makes a Good Video Blog?

Managing a Multiple-Channel Online Marketing Mix

Converting Viewers to Paying Customers

The Big Picture

Profile: Stone Brewing Company

Welcome to the World of Stone Brewing Company

Promoting the Company via a Video Blog

The Making of a Video Blog

Advice to Other Businesses

V PROMOTION AND MONETIZATION

14 Tracking Performance.

Why Tracking Is Important

Fine-Tuning Your Efforts

Measuring Effectiveness

Planning Future Activities

Tracking Basic Viewership

Gaining Insight

Insight Views

Insight Popularity

Insight Discovery

Tracking Effectiveness

Tracking Interactivity

Tracking Traffic

Tracking Direct Sales

The Big Picture

15 Promoting Your YouTube Videos

Start with Great Content…

Entertain, Inform, or Educate

Target Your Content

Optimize Your Tags

Write a Compelling Title

Pick the Best Thumbnail Image

Take Advantage of YouTube’s Community Features

Sharing with Friends

Broadcasting Bulletins

Use Email Marketing

Reach Out to the Blogosphere

Post to Other Web Forums

Work the Social Networks

Run a Contest

Promote Traditionally

Upload to Other Video-Sharing Sites

The Big Picture

16 Generating Revenues from Your YouTube Videos.

Directly Selling Products and Services

Create a Video with Value

Direct Viewers to Your Website

Close the Sale on Your Website

Selling Advertising Around Embedded Videos on Your Own Website

Embedding Videos on Your Website

Adding Click-Through Advertising

Using Google AdSense

The Big Picture

Profile: D-Link.

D-Link Meets the Web

YouTube as Part of the Online Marketing Mix

Impacting Sales

Different Types of Videos

Advice for Other Businesses

Index

About the Author

Michael Miller is a successful and prolific author. He is known for his casual, easy-to-read writing style and his ability to explain a wide variety of complex topics to an everyday audience.

Mr. Miller has written more than 80 nonfiction books over the past two decades, with more than a million copies in print. His books for Que include YouTube 4 You, Making a Living from Your eBay Business, Tricks of the eBay Business Masters, and Googlepedia: The Ultimate Google Resource.

You can email Mr. Miller directly at [email protected]. His website is at www.molehillgroup.com, his YouTube channel is at www.youtube.com/user/trapperjohn2000, and his Video Blogging for Business video blog is at businessvideoblog.blogspot.com.

Dedication

To Sherry. It’s even better now.

Acknowledgments

Thanks to the usual suspects at Que, including but not limited to Greg Wiegand, Michelle Newcomb, Kevin Howard, Mike Henry, Mandie Frank, and technical editor John Rice.

We Want to Hear from You!

As the reader of this book, you are our most important critic and commentator. We value your opinion and want to know what we’re doing right, what we could do better, what areas you’d like to see us publish in, and any other words of wisdom you’re willing to pass our way.

As an associate publisher for Que Publishing, I welcome your comments. You can email or write me directly to let me know what you did or didn’t like about this book—as well as what we can do to make our books better.

Please note that I cannot help you with technical problems related to the topic of this book. We do have a User Services group, however, where I will forward specific technical questions related to the book.

When you write, please be sure to include this book’s title and author as well as your name, email address, and phone number. I will carefully review your comments and share them with the author and editors who worked on the book.

Email:

[email protected]

Mail:

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Associate Publisher

Que Publishing

800 East 96th Street

Indianapolis, IN 46240 USA

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