Table of Contents

About This Guide

Installation and Configuration

Lesson 1 Introduction to macOS

Reference 1.1 macOS Mojave 10.14

Reference 1.2 What’s New in macOS Mojave

Reference 1.3 macOS History

Lesson 2 Update, Upgrade, or Reinstall macOS

Reference 2.1 macOS Installation Methods

Reference 2.2 Prepare to Upgrade or Reinstall macOS

Reference 2.3 Upgrade or Install macOS

Reference 2.4 Troubleshoot Installation Issues

Exercise 2.1 Prepare a Mac for Upgrade

Exercise 2.2 Upgrade to macOS Mojave

Exercise 2.3 Erase a Mac and Install macOS Mojave

Exercise 2.4 Verify That macOS Is Installed Correctly

Lesson 3 Set Up and Configure macOS

Reference 3.1 Configure a Mac with a New Installation of macOS Mojave

Reference 3.2 Manage System Settings

Exercise 3.1 Configure a Mac for Exercises

Exercise 3.2 Configure System Preferences

Exercise 3.3 Download Participant Materials

Exercise 3.4 Install a Configuration Profile

Exercise 3.5 Examine System Information

Lesson 4 Use the Command-Line Interface

Reference 4.1 CLI Basics

Reference 4.2 CLI Navigation

Reference 4.3 Manipulate Files in the CLI

Reference 4.4 Manage macOS from the CLI

Reference 4.5 Command-Line Tips and Tricks

Exercise 4.1 Command-Line Navigation

Exercise 4.2 Manage Files and Folders with Commands

Lesson 5 Use macOS Recovery

Reference 5.1 Start Up from macOS Recovery

Reference 5.2 macOS Recovery Utilities

Reference 5.3 Create a macOS Recovery Disk

Exercise 5.1 Use macOS Recovery

Exercise 5.2 Create a macOS Install Disk

Lesson 6 Update macOS

Reference 6.1 Automatic Software Updates

Reference 6.2 Manually Install macOS Updates

Reference 6.3 Use MDM to Install macOS Updates

Reference 6.4 Examine Installation History

Exercise 6.1 Manually Install Software Updates

Exercise 6.2 Use Automatic Software Update

User Accounts

Lesson 7 Manage User Accounts

Reference 7.1 User Accounts

Reference 7.2 Configure User Accounts

Reference 7.3 Restrict Local User Access

Reference 7.4 Configure Login and Fast User Switching

Exercise 7.1 Create a Standard User Account

Exercise 7.2 Create a Managed User Account Using Parental Controls

Lesson 8 Manage User Home Folders

Reference 8.1 User Home Folders

Reference 8.2 Delete User Accounts and Preserve Their Home Folder Contents

Reference 8.3 Migrate and Restore Home Folders

Exercise 8.1 Restore a Deleted User Account

Lesson 9 Manage Security and Privacy

Reference 9.1 Password Security

Reference 9.2 Manage Secrets in Keychain

Reference 9.3 Use iCloud Keychain

Reference 9.4 User-Approved MDM

Reference 9.5 Manage System-wide Security

Reference 9.6 Manage User Privacy

Reference 9.7 Approve Kernel Extensions

Reference 9.8 Lock Your Screen

Exercise 9.1 Manage Keychains

Exercise 9.2 Approve Kernel Extension Loading

Exercise 9.3 Approve App Access to Your Mac

Lesson 10 Manage Password Changes

Reference 10.1 Change Known Passwords

Reference 10.2 Reset Lost Passwords

Reference 10.3 Manage User Keychains

Reference 10.4 Secure Mac Startup

Exercise 10.1 Reset Account Passwords in macOS Recovery

Exercise 10.2 Reset Account Passwords

Exercise 10.3 Observe Automatic Login Keychain Creation

Exercise 10.4 Set a Firmware Password

File Systems

Lesson 11 Manage File Systems and Storage

Reference 11.1 File Systems

Reference 11.2 Mount, Unmount, and Eject Disks

Reference 11.3 Inspect File-System Components

Reference 11.4 Manage File Systems

Reference 11.5 Troubleshoot File Systems

Exercise 11.1 View Disk and Volume Information

Exercise 11.2 Erase a Disk

Exercise 11.3 Repair Partitions and Volumes in Target Disk Mode

Exercise 11.4 Repair Partitions and Volumes in Recovery Mode

Lesson 12 Manage FileVault

Reference 12.1 FileVault Introduction

Reference 12.2 Enable FileVault

Exercise 12.1 Restart a FileVault-Protected Mac

Exercise 12.2 Use a FileVault Recovery Key

Lesson 13 Manage Permissions and Sharing

Reference 13.1 File-System Permissions

Reference 13.2 Examine Permissions for Sharing

Reference 13.3 Manage Permissions

Exercise 13.1 Create Items with Default Permissions

Exercise 13.2 Test Permissions Changes

Lesson 14 Use Hidden Items, Shortcuts, and File Archives

Reference 14.1 Examine Hidden Items

Reference 14.2 Examine Packages

Reference 14.3 Use File-System Shortcuts

Reference 14.4 Use File Archives

Exercise 14.1 Navigate Hidden Items

Data Management

Lesson 15 Manage System Resources

Reference 15.1 macOS File Resources

Reference 15.2 System Integrity Protection

Reference 15.3 Manage Font Resources

Exercise 15.1 Manage Font Resources

Lesson 16 Use Metadata, Spotlight, and Siri

Reference 16.1 File-System Metadata

Reference 16.2 Spotlight and Siri

Exercise 16.1 Examine File Metadata

Lesson 17 Manage Time Machine

Reference 17.1 About Time Machine

Reference 17.2 Configure Time Machine

Reference 17.3 Remove Files from a Time Machine Backup

Reference 17.4 Restore Files

Exercise 17.1 Configure Time Machine

Exercise 17.2 Restore Using Time Machine

Apps and Processes

Lesson 18 Install Apps

Reference 18.1 The App Store

Reference 18.2 App Security

Reference 18.3 Install Apps Using Software Packages and Drag-and-Drop

Reference 18.4 Remove Installed Software

Exercise 18.1 Install an App from the App Store

Exercise 18.2 Use an Installer Package

Exercise 18.3 Drag and Drop to Install an App

Exercise 18.4 Remove Apps

Lesson 19 Manage Files

Reference 19.1 Open Files

Reference 19.2 Save Documents

Reference 19.3 Manage Automatic Resume

Reference 19.4 Store Documents in iCloud

Reference 19.5 Optimize Local Storage

Exercise 19.1 Use Alternate Apps

Exercise 19.2 Practice Auto Save and Versions

Exercise 19.3 Manage Document Locking

Exercise 19.4 Store Documents in iCloud

Lesson 20 Manage and Troubleshoot Apps

Reference 20.1 Apps and Processes

Reference 20.2 Manage App Extensions

Reference 20.3 Monitor Apps and Processes

Reference 20.4 Troubleshoot Apps

Exercise 20.1 Force Apps to Quit

Exercise 20.2 Troubleshoot Preferences

Exercise 20.3 Examine App Diagnostics

Network Configuration

Lesson 21 Manage Basic Network Settings

Reference 21.1 Network Terminology

Reference 21.2 Network Activity

Reference 21.3 Configure Basic Network Settings

Exercise 21.1 Connect to a Wi-Fi Network

Exercise 21.2 Monitor Network Connectivity

Lesson 22 Manage Advanced Network Settings

Reference 22.1 Manage Network Locations

Reference 22.2 Network Interfaces and Protocols

Reference 22.3 Manage Network Service Interfaces

Reference 22.4 Configure VPN Settings

Reference 22.5 Configure Advanced Network Settings

Exercise 22.1 Configure Network Locations

Exercise 22.2 Configure Network Service Order

Exercise 22.3 Configure VPN Settings

Exercise 22.4 Advanced Wi-Fi Configuration

Lesson 23 Troubleshoot Network Issues

Reference 23.1 Troubleshoot General Network Issues

Reference 23.2 Use Network Utility to Troubleshoot Network Issues

Exercise 23.1 Troubleshoot Network Connectivity

Network Services

Lesson 24 Manage Network Services

Reference 24.1 Network Services

Reference 24.2 Configure Network Service Apps

Reference 24.3 Connect to File-Sharing Services

Reference 24.4 Troubleshoot Network Services

Exercise 24.1 Configure a Network Service Account for Mail

Exercise 24.2 Use File-Sharing Services

Exercise 24.3 Troubleshoot Network Services

Lesson 25 Manage Host Sharing and Personal Firewall

Reference 25.1 Enable Host-Sharing Services

Reference 25.2 Control Remote Computers

Reference 25.3 Share Files with AirDrop

Reference 25.4 Manage the Personal Firewall

Reference 25.5 Troubleshoot Shared Services

Exercise 25.1 Use Host-Sharing Services

Exercise 25.2 Configure a Personal Firewall

System Management

Lesson 26 Troubleshoot Peripherals

Reference 26.1 Peripheral Technologies

Reference 26.2 Manage Bluetooth Devices

Reference 26.3 Troubleshoot Peripheral Issues

Exercise 26.1 Examine Peripherals Using System Information

Lesson 27 Manage Printers and Scanners

Reference 27.1 Printing in macOS

Reference 27.2 Configure Printers and Scanners

Reference 27.3 Manage Print Jobs

Reference 27.4 Troubleshoot Print Issues

Exercise 27.1 Configure Printing

Exercise 27.2 Manage Printing

Exercise 27.3 Troubleshoot Printing

Lesson 28 Troubleshoot Startup and System Issues

Reference 28.1 System Initialization

Reference 28.2 User Sessions

Reference 28.3 Sleep Modes, Logout, and Shutdown

Reference 28.4 Use Startup Shortcuts

Reference 28.5 Troubleshoot System Initialization

Reference 28.6 Troubleshoot User Sessions

Exercise 28.1 Examine System Startup

Exercise 28.2 Use Verbose Mode

Exercise 28.3 Use Safe Mode

Index

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