Should support issues arise, you can open a service ticket with Microsoft. Resources will be assigned to assist you. Follow these steps to initiate a service ticket:
- Log in to the Microsoft 365 admin center (https://admin.microsoft.com) with an account that has one of the roles required to create a support ticket.
- Click Support in the navigation bar, and then click New Service Request to launch the Support Assistant:
- If the support assistant is unable to answer your question, select the link at the button to Contact support.
Administrators can also see past service requests as well.
Now that you've seen some of the basic features of the admin center, let's take a look at the user experience.