One of the primary design goals of Microsoft 365 is to enable personal and group productivity. This is possible largely due to the integration of the different products and services that comprise the suites, which can be accessed on a variety of devices in a secure and compliant manner.

Under a Software-as-a-Service (SaaS) model, users have access to a wide variety of applications that are always up to date, managed by Microsoft, which facilitates email, file sharing, chat, meetings, presentation, social networking, storage, business process automation, and low-code development.