CONTENTS

Foreword

About the Author

Acknowledgments

Part I    The Certified Technology Specialist-Design

Chapter 1     What Is a Certified Technology Specialist-Design?

Introducing InfoComm International

Why Earn Your CTS-D Credential?

What Does a CTS-D Do?

Are You Eligible for the CTS-D Exam?

Chapter Review

Chapter 2     The CTS-D Exam

The Scope of the CTS-D Exam

Exam Preparation Strategies

Math Strategies

Order of Operations

Ohm’s Law and Electrical Circuits

The CTS-D Exam Process

Getting to the Testing Center

Identification Requirements

Items Restricted from the Exam Room

About the Exam

During the Exam

Dismissal or Removal from the Exam

Hazardous Weather or Local Emergencies

Special Accommodations for Exams

Exam Scoring

Retesting

CTS-D Exam Practice Questions

Answers to CTS-D Practice Questions

Chapter Review

Part II  Environment

Chapter 3     Communicating Design Intent

The Phases of an AV Design Project

Program Phase

Design Phase

Construction Phase

Verification Phase

Reading Construction Drawings

Scaled Drawings

Drawing Types

Architectural Drawing Symbols

Common Architectural Drawing Abbreviations

The AV Design Package

Front-End Documentation

Architectural and Infrastructure Drawings

AV System Drawings: Facility Drawings

AV System Drawings: System Diagrams

AV System Specifications

The Basics of AV-Enabled Rooms

Audience and Presenter Areas

Control and Projection Areas

Programming

The Needs Analysis

Who Are the End Users?

Clients on a Project

Conducting the Needs Analysis

Step 1: Ask Questions

Step 2: Review Existing Documentation

Step 3: Evaluate the Site Environment/Benchmarking

Step 4: Conduct Program Meetings

Step 5: Write the Program Report

A Closer Look at the Program Report

AV Budget Terms

Distribution and Approval

Chapter Review

Review Questions

Answers

Chapter 4     Ergonomics in AV Design

Human Dimensions and Visual Field

The Horizontal Visual Field

The Vertical Visual Field

Head Rotation

Sightlines

Human Sightlines

Eye Height

Seating Layouts

Floor Layouts

Furniture

Tables and Chairs

Lecterns

Other Furniture

Chapter Review

Review Questions

Answers

Chapter 5     Visual Principles of Design

Determining Image Specifications

Determining Text Size

Visual Acuity and the Snellen Eye Chart

Character Height

Determining the Farthest Viewing Distance

The Simple Image Height Formula Wheel

Determining the Nearest Viewing Distance

Determining the Viewing Range

Display Device Selection

Video Resolution

Aspect Ratio

Calculating Aspect Ratio

Calculating Screen Diagonal

Display Types

Front Projection

Front-Projection Screens

Specifying Front-Screen Projection

Rear Projection

Rear-Projection Screens

Rear-Projection Design Considerations

Videowalls

Common Videowall Applications

Videowall Design

Display Environment

Measuring Light

System Black

Contrast Ratio

ANSI/INFOCOMM 3M-2011

Five Viewing Positions

Four Viewing Tasks

3M Conformance

Projector Positioning

Projector Light Path

Projection Throw

Predicting Projector Brightness

Screen Gain

Hot Spotting

Lamp Life

Projector Lens

Ambient Light Levels

Calculating Required Projector Brightness

Measuring OFE Projector Brightness

Task-Light Levels

Calculating Task-Light Levels

Chapter Review

Review Questions

Answers

Chapter 6     Audio Principles of Design

Introduction to the Decibel

Why Use Decibels?

Calculating Decibel Changes

Reference Level

Sound Pressure Level

SPL Meters

SPL Meter Settings

SPL Meter Classes

SPL Meter Weighting Curves

Loudness vs. Weighting

SPL Meter Weighting: Spectrum Analysis

Loudspeaker Directivity

Calculating Loudspeaker Coverage

Distributed Layout Options

Edge-to-Edge Coverage

Partial Overlap Coverage

Edge-to-Center Coverage

Ohm’s Law Revisited

Loudspeaker Impedance

Wiring Loudspeakers

Loudspeakers Wired in a Series

Loudspeakers Wired in Parallel, Same Impedance

Loudspeakers Wired in Parallel, Different Impedances

Loudspeakers Wired in a Series and Parallel Combination

Measuring Impedance

Transformers

Specifying a Power Amplifier

Headroom Requirements

Loudspeaker Sensitivity

Power Amplifiers

Specifying a Power Amplifier for Direct-Connection Audio

Specifying a Power Amplifier for Distributed Audio

Microphones

Handheld Microphones

Instrument, Lavalier, and Head Microphones

Boundary and Gooseneck Microphones

Shotgun Microphones

Microphone Construction

Microphone Polar Response

Polar Plot

Microphone Frequency Response

Microphone Signal Levels

Microphone Sensitivity

Microphone Pre-Amp Gain

Microphone Mixing and Routing

Microphone Placement: A Conference Table

Microphone Placement: The 3:1 Rule

Reinforcing a Presenter

Microphones and Clothing

Polar Plots for Reinforcing a Presenter

Audio System Quality

It Must Be Loud Enough

It Must Be Intelligible

It Must Remain Stable

PAG/NAG

More Variables: NOM and FSM

PAG/NAG in Action

Chapter Review

Review Questions

Answers

Part III Infrastructure

Chapter 7     Communicating with Allied Trades

Communicating with Stakeholders

Tracking the Project

Work Breakdown Structure

Gantt Chart

Logic Network Diagram

Industry Standards as Common Language

Hierarchy of Design Consultation

Showing Workmanship

Chapter Review

Review Questions

Answers

Chapter 8     Lighting Specifications

Basics of Lighting

Brightness

Color Temperature

Energy Consumption

Lighting the Space

Task Lighting

Shades and Blackout Drapes

Choosing Lamps

Choosing Luminaires

Lighting Coverage

Documenting Luminaires

Creating a Zoning Plan

Determining Zones

Lighting Control

On/Off vs. Dimmable

Lighting Scenes

Lighting a Videoconference

Glare

Light Balance

Color Temperature

Wall and Table Finishes

Emergency Lighting

Chapter Review

Review Questions

Answers

Chapter 9     Structural and Mechanical Considerations

Codes and Regulations

Designing for Equal Access

Electric and Building Codes

Mounting Considerations

Mounting Options

Load Limit

Mounting Hardware

Designing the Rack

Rack Sizes

Ergonomics

Weight Distribution

Signal Separation

Block Diagrams

Heat Load

Calculating Heat Load from Power Amplifiers

Cooling a Rack

HVAC Considerations

HVAC Issues that Impact Design

AV Drawings

Fire and Life Safety Protection

Fire Safety

Energy Management

Data Collection

Automation

Education and Training

Chapter Review

Review Questions

Answers

Chapter 10   Specifying Electrical Infrastructure

Circuit Theory

Ohm’s Law and Power Formulas

Series vs. Parallel Circuits

Capacitors

Inductors

Coils and Magnetic Induction

Coils, Capacitors, and Resistors in a Series Circuit

Coils, Capacitors, and Resistors in a Parallel Circuit

Specifying Electrical Power

Established Terms

Codes and Regulations

Electrical Distribution Systems

Power Distribution Systems

Understanding Power Onsite

The Master Technical Power Panel

Specifying AV Circuits

Branch Circuit Loads

Calculating the Number of Circuits

Power Strips and Cords

Grounding (Earthing)

System Grounding

Equipment Grounding

Ground Faults

The Dangers of Three-to-Two-Prong Adapters

Isolated Ground

Isolated Ground Receptacles

Interference Prevention and Noise Defense

Magnetic-Field Coupling

Electric-Field Coupling

Shielding

Ground Loops

Balanced Circuits

Differential- and Common-Mode Signals

Common-Mode Rejection

Twisted-Pair Cables and Common-Mode Rejection

Transformers

Unbalanced Interface

The Pin 1 Problem

Specifying AV Conduit

Conduit Types

Conduit Stubs

Allowable Fill Percentages

Jam Ratio

Conduit Bends

Chapter Review

Review Questions

Answers

Chapter 11   Elements of Acoustics

Acoustic Engineering

Sound Production

Sound Propagation

Sound Intensity

Sound Pressure

Particle Displacement

Sound Interaction

Reflection

Absorption

Transmission

Sound Reception

Integration Process

Noise Classes

Background Noise Recommendations

Chapter Review

Review Questions

Answers

Part IV Applied Design

Chapter 12   Digital Signals

The Analog Sunset

Digital Signals

Digital Audio Bandwidth

Digital Video Bandwidth

4:4:4 Sampling

4:4:4:4 Sampling

4:2:2 Sampling

4:1:1 Sampling

Bandwidth: Determining Total Program Size

Content Compression and Encoding

Codecs

Digital Audio Compression: MP3

Digital AV Compression

Chapter Review

Review Questions

Answers

Chapter 13   Digital Video Design

Digital Video Basics

High-Definition and Ultra High-Definition Video

The Cliff Effect

Video Signal Types

Serial Digital Interface

Transition-Minimized Differential Signaling

DVI and HDMI

More About HDMI

DisplayPort

USB 3.1 and USB Type-C

Thunderbolt

Mobile High-Definition Link

Introduction to EDID

Creating an EDID Strategy

EDID Truth Tables

Resolving EDID Issues

Digital Rights Management

High-Bandwidth Digital Content Protection

How HDCP Works

Switchers and Repeaters

HDCP Troubleshooting

Chapter Review

Review Questions

Answers

Chapter 14   Audio Design

Analog vs. Digital Audio

Audio Transport Methods

DSP Architectures

Signal Monitoring

Analog vs. Digital Signal Monitoring

Setting Up the System

Where to Set Gain

Common DSP Settings

Introduction to Equalization

Pass Filters

Crossover Filters

Feedback-Suppression Filters

Noise-Reduction Filters

Delays

Graphic Equalizers

Chapter Review

Review Questions

Answers

Chapter 15   Control Requirements

Types of Control Systems

Control System Components

Central Processing Unit

Control Interfaces

Control Points

Control System Design

Needs Analysis

CPU Configurations

Programming for Control

Establishing Control Points

Verifying System Performance

Chapter Review

Review Questions

Answers

Chapter 16   Networking for AV

What Is a Network?

Network Components

Clients and Servers

Network Interface Cards

Switches, Routers, and Gateways

Links

The OSI Model

OSI Model Layers

Network Types and Topologies

Local Area Networks

Wide Area Networks

Virtual Private Networks

Network Layer Protocols

Internet Protocol

Subnetting

IP Address Assignment

Transport Layer Protocols

Transmission Control Protocol Transport

Universal Datagram Protocol Transport

Transmission Control Protocol vs. Universal Datagram Protocol

Ports

Data Link Layer Protocols

Why Professional AV Needs Its Own Protocols

Audio Video Bridging/Time-Sensitive Networking

EtherSound

CobraNet

Dante

Q-Sys

HDBaseT

Chapter Review

Review Questions

Answers

Chapter 17   Streaming Design

Streaming Needs Analysis

Streaming Tasks

Audience

End Points

Content Sources

Using Copyrighted Content

Streaming Needs Analysis Questions

Streaming Design and the Network Environment

Topology

Bandwidth: Matching Content to the Network

Image Quality vs. Available Bandwidth

Streaming and Quality of Service

Latency

Network Policies and Restrictions

Cheat Sheet: Streaming Network Analysis Questions

Designing the Streaming System

Other Streaming Protocols

High-Quality Streaming Video

Unicast and Multicast

Unicast vs. Multicast

Implementing Multicast

Multicast Addressing

Streaming Reflectors

Chapter Review

Review Questions

Answers

Chapter 18   Security for Networked AV Applications

Security Objectives

Identifying Security Requirements

Determining a Security Posture

Stakeholder Input

Assessing Risk

Risk Registers

Mitigation Planning

Change Default Passwords

Create Multiple User Roles

Accounts for Every User

Disable Unnecessary Services

Enable Encryption and Auditing

Chapter Review

Review Questions

Answers

Chapter 19   Conducting Project Implementation Activities

Performance Verification Standard

System Verification Process

Regional Regulations

Resources for Regional Codes

Verification Tools

Audio System Verification

Audio-Testing Tools

Video System Verification

Verifying the Video Signal Path

Verifying Video Sources

Camera Adjustments

Display Setup

Projector Verification

Audio/Video Sync

Correcting Audio/Video Sync Errors

Conducting System Closeout

Closeout Documentation

Drawings of Record

Operational Documentation

Punch List

Troubleshooting

Customer Training

Client Sign-Off

Chapter Review

Review Questions

Answers

Part V  Appendixes

Appendix A  Math Formulas Used in AV Design

Steps to Solving Word Problems

Step 1: Understand the Problem

Step 2: Create a Plan

Step 3: Execute Your Plan

Step 4: Check Your Answer

Rounding

AV Math Formulas

Estimated Projector Throw

Projector Lumens Output

Image Height to Farthest Viewer Distance Ratio

Decibel Formula for Distance

Decibel Formula for Voltage

Decibel Formula for Power

Current Formula (Ohm’s Law)

Power Formula

Series Circuit Impedance Formula

Parallel Circuit Impedance Formula: Loudspeakers with the Same Impedance

Parallel Circuit Impedance Formula: Loudspeakers with Different Impedances

Series/Parallel Circuit Impedance Formulas

Needed Acoustic Gain

Potential Acoustic Gain

Audio System Stability (PAG/NAG)

Conduit Capacity

Jam Ratio

Heat Load Formula

Power Amplifier Heat Load

Power Amplifier Wattage (Constant Voltage)

Wattage at the Loudspeaker

Simplified Room Mode Calculation

Loudspeaker Coverage Pattern (Ceiling Mounted)

Loudspeaker Spacing (Ceiling Mounted)

Digital Video Bandwidth

Analog Video Signal Bandwidth

Minimum Video System Bandwidth

Appendix B  InfoComm Standards

ANSI/INFOCOMM 1M-2009, Audio Coverage Uniformity in Enclosed Listener Areas

ANSI/INFOCOMM 2M-2010, Standard Guide for Audiovisual Design and Coordination Processes

ANSI/INFOCOMM 3M-2011, Projected Image System Contrast Ratio

ANSI/INFOCOMM 4:2012, Audiovisual Systems Energy Management

ANSI/INFOCOMM 10:2013, Audiovisual Systems Performance Verification

CEA/CEDIA/INFOCOMM J-STD-710, Audio, Video and Control Architectural Drawing Symbols Standard

INFOCOMM F501.01:2015, Cable Labeling for Audiovisual Systems

Appendix C  Video References

Videos in This Guide

Additional Videos

Appendix D  About the Download

System Requirements

Installing and Running Total Tester

About Total Tester

Technical Support

Glossary

Index

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