Index
A
Aaker, David
accuracy (in FAROUT rating system)
ACH (analysis of competing hypotheses). See analysis of competing hypotheses (ACH)
Afuah, Alan
airline industry case study (Nine Forces model)
airline privatization case study (McKinsey 7S analysis)
Allgaier, C.
alliances, groups. See also strategic relationship analysis (SRA)
alternatives. See analysis of competing hypotheses (ACH)
amiable communication style
analysis. See also intelligence
assumptions in
characteristics of
customers of
problem definition
scope identification
in decision making
defined
infrastructure support
education
efficiency
external networks
intelligence solutions
internal networks
proactivity
input evaluation
intelligence analysis levels
operational intelligence analysis (OIA)
strategic intelligence analysis (SIA)
tactical intelligence analysis (TIA)
in intelligence cycle
knowledge, elements of
assumptions
beliefs
facts
perceptions
projections
organizational priorities and
science versus art
synthesizing knowledge
as value-added intelligence
analysis failures
hierarchical model of
analysis task-level failures
external environment-level failures
individual analyst-level failures
internal organizational-level failures
overcoming
analysis of competing hypotheses (ACH)
applying
described
FAROUT ratings
history of
limitations of
strategic rationale for
strengths of
analysis of failure
levels of failure
sources of failure
analysis task-level failures
analysis techniques. See techniques
analysts
challenges facing
individual analyst-level failures
organizational position of
tools needed
analytical communication style
Anderson, Brad
anomaly detection
art, science versus
Ashton, Brad
assessments
assets, attributes of
assumptions
in analysis
defined
in linchpin analysis
assessing risk
questioning in hypothesis
average data, in statistical analysis
B
Bartczak, N.J.
BCA(business and competitive analysis). See analysis
Beaver, William
beliefs, defined
Bell Canada case study (technology forecasting)
bell curve, in statistical analysis
benchmarking, steps in
benchmarking analysis
applying
case study
described
FAROUT ratings
history of
limitations of
strategic rationale for
strengths of
Bensoussan, B.
Best Buy case study (supply chain management analysis)
BI (business intelligence systems)
biases, cognitive
BMA(business model analysis). See business model analysis (BMA)
Bond, Alan
Boston Consult Group (BCG) growthshare matrix
bottom line, corporate reputation analysis (CRA) and
Boynton, Anthony
Brash Holdings, cash flow analysis example
Breeding, Bret
Brown, Linden
Bruno, Albert
Buffet, Warren
Bullen, Christine
Burns Philp case study (historic cash flow analysis)
business and competitive analysis (BCA). See analysis
business espionage, competitive intelligence (CI) versus
business failure
business intelligence systems (BI)
business model analysis (BMA)
applying
business model classification
business model elements
case study
described
FAROUT ratings
history of
limitations of
strategic rationale for
strengths of
business war gaming. See war gaming
C
CA(competitor analysis)
Cameron, Helen
cannibalization, in product line analysis
Cantrell, S.
capability, interpreting indicators
capability-related critical success factors
Carroll, Craig
case studies
benchmarking analysis
business model analysis (BMA)
cash flow analysis
competitive positioning analysis
corporate reputation analysis (CRA)
country risk assessment (CRA)
driving forces analysis (DFA)
event and timeline (E&T) analysis
historiographical analysis
McKinsey 7S analysis
product line analysis
shadowing
supply chain management (SCM) analysis
technology forecasting
war gaming
win/loss analysis (WLA)
Casey, C.J.
cash flow analysis
applying
case studies
described
FAROUT ratings
history of
limitations of
strategic rationale for
strengths of
Central Intelligence Agency (CIA)
Chandler, Alfred
chaos view of history
Chesborough, H.
Christensen, C.M.
chronological table of events, developing event and timeline (E&T) analysis
chronology, defined
Chussil, Mark
CI (competitive intelligence), defined
CIA(Central Intelligence Agency)
CIPs (Competitive Intelligence Programs)
circular view of history
classification of business models
clients. See customers of analysis
cluster and pattern analysis
cognitive biases
Coles, C.
comparative ratio analysis
comparing data, in statistical analysis
competition
analyzing
reasons for increase
competitive, defined
competitive analysis timelines case study (event and timeline analysis)
competitive benchmarking
competitive differentiation, in corporate reputation analysis (CRA)
competitive factors, in analysis failure
competitive intelligence (CI), defined
Competitive Intelligence Programs (CIPs)
competitive positioning analysis
applying
case study
described
FAROUT ratings
history of
limitations of
strategic rationale for
strengths of
Competitive Technology Intelligence (CTI)
competitor analysis (CA)
competitor profiles
competitors
in analysis scope
determining
complexity, in analysis failures
consistency, in reputation management
consortia, defined
constellations, defined
Cooper, Robert G.
corporate reputation analysis (CRA)
applying
case study
described
FAROUT ratings
history of
limitations of
strategic rationale for
strengths of
correlation, in statistical analysis
cost focus strategy, in product line analysis
cost leadership strategy, in product line analysis
country risk assessment (CRA)
applying
case study
described
FAROUT ratings
history of
limitations of
strategic rationale for
strengths of
courses. See education
CRA(corporate reputation analysis). See corporate reputation analysis (CRA)
CRA(country risk assessment). See country risk assessment (CRA)
critical success factors (CSFs)
in historiographical analysis case study
critical success factors (CSF) analysis
applying
described
FAROUT ratings
history of
limitations of
strategic rationale for
strengths of
CTI (Competitive Technology Intelligence)
culture, in win/loss analysis
curved lines, in regression analysis
customer-related market segmentation
customers of analysis
problem definition
scope identification
D
Daniel, J. Ronald
data comparison, in statistical analysis
data overload, in analysis failures
DCF (discounted cash flow) analysis
decision location/decision maker, in analysis scope
decision making
analysis in
failures
overcoming analysis failures
decision support systems (DSS)
delayed fit, in SERVO analysis
Dell Computer case study (business model analysis)
Delphi method, technology forecasting
applying
case study
history of
limitations of
strengths of
Developing Business Strategies (Aaker)
DFA(driving forces analysis). See driving forces analysis (DFA)
DFs (driving forces). See driving forces (DFs)
differentiation
of analysis types
in product line analysis
strategies
digital music industry case study (driving forces analysis)
discounted cash flow (DCF) analysis
disproving hypotheses
distinctiveness, in reputation management
distributed-related critical success factors
Donnelly, D.
Dowling, Grahame
driver communication style
drivers, defined
driving forces (DFs)
assessing impact of
defined
identifying
driving forces analysis (DFA)
applying
case study
described
FAROUT ratings
history of
limitations of
strategic rationale for
strengths of
DSS (decision support systems)
Dugal, M.
E
E&T (event and timeline) analysis. See event and timeline (E&T) analysis
early fit, in SERVO analysis
eBay case study (product line analysis)
ECF (event and causal factor) charts, developing event and timeline (E&T) analysis
economic risk, in country risk assessment (CRA)
education, in analysis
list of courses
educational offerings, in analysis failures
efficiency, in analysis
EIS (enterprise information systems)
Eisenhardt, Kathleen
Elasser, C.
empowerment, analysis as
enterprise information systems (EIS)
enterprise resource planning systems (ERP)
environment
in analysis scope
in SERVO analysis
environment-level failures
ERP (enterprise resource planning systems)
escalating commitment
estimation bias
evaluating. See selecting
evaluation of input, in analysis
event and causal factor (ECF) charts, developing event and timeline (E&T) analysis
event and timeline (E&T) analysis
applying
case study
described
FAROUT ratings
history of
limitations of
strategic rationale for
strengths of
events matrix, developing event and timeline (E&T) analysis
evidence for hypotheses, analysis of competing hypotheses (ACH)
exchange risk, in country risk assessment (CRA)
executive information systems (ExIS)
exercises (communication format)
expert opinion. See Delphi method
explicit assumptions
exponential curve, in regression analysis
expressive communication style
external benchmarking
external environment-level failures
external networks
extrapolation. See trend extrapolation
F
face-to-face briefings
facts, defined
Fahey, L.
failure, analysis of
levels of failure
sources of failure
failures of analysis
analysis task-level failures
external environment-level failures
hierarchical model of
individual analyst-level failures
internal organizational-level failures
overcoming
FAROUT rating system
analysis of competing hypotheses (ACH)
benchmarking analysis
business model analysis (BMA)
cash flow analysis
competitive positioning analysis
corporate reputation analysis (CRA)
country risk assessment (CRA)
critical success factors (CSF) analysis
driving forces analysis (DFA)
event and timeline (E&T) analysis
five-point scale
historiographical analysis
indications and warning (I&W) analysis
linchpin analysis
McKinsey 7S analysis
product line analysis
SERVO analysis
shadowing
statistical analysis
strategic relationship analysis (SRA)
supply chain management (SCM) analysis
technique ratings summary
technology forecasting
war gaming
win/loss analysis (WLA)
Federal Express case study (benchmarking analysis)
Feldman, M.S.
The Fifth Discipline (Senge)
financial resources, in SERVO analysis
financial services case study (competitive positioning analysis)
Fiora, B.
fit, in SERVO analysis
Flannagan, John
Fleisher, C.S.
flexibility, in analysis
focus, in reputation management
focused CRA
Fombrun, Charles
Ford, Henry
foreign investment. See country risk assessment (CRA)
foresight studies, history of technology forecasting
Foss, Christopher
Foster, B.P.
Fuld, L.M.
functional benchmarking
funds analysis
future cash flow analysis. See also cash flow analysis
case study
future-orientation (in FAROUT rating system)
G
Gamble, J.E.
Gannon, John
Gardberg, Naomi
GE/McKinsey attractiveness-competitive position matrix
Ghemawat, Pankaj
Gilad, Benjamin
global best practice benchmarking
globalization, in analysis failures
Godbee, G.J.
Gomes-Casseres, Benjamin
Goodman, R.S.
goodness-of-fit, in regression analysis
governmental risk, in country risk assessment (CRA)
Gowing Brothers
Greenspan, Alan
groupthink
growth curves, technology forecasting
applying
limitations of
strengths of
H
Herring, Jan P.
Heuer, J.R. Jr.
Heuer, Richard
Higgins, Robert
historic cash flow analysis. See also cash flow analysis
case study
historical analogy, applying technology forecasting
historiographical analysis
applying
case study
described
FAROUT ratings
history of
limitations of
strategic rationale for
strengths of
history of
analysis of competing hypotheses (ACH)
benchmarking analysis
business model analysis (BMA)
cash flow analysis
competitive positioning analysis
corporate reputation analysis (CRA)
country risk assessment (CRA)
critical success factors (CSF) analysis
driving forces analysis (DFA)
event and timeline (E&T) analysis
historiographical analysis
indications and warning (I&W) analysis
linchpin analysis
McKinsey 7S analysis
product line analysis
shadowing
strategic relationship analysis (SRA)
supply chain management (SCM) analysis
technology forecasting
war gaming
Horton, Ian
HP case study (business model analysis)
human resources, in SERVO analysis
Hungary, country risk assessment case study
hyperbolic curves, in regression analysis
hypotheses (analysis of competing hypotheses [ACH])
disproving
evidence supporting
identifying
matrix of
questioning assumptions in
I
I&W (indications and warning) analysis. See indications and warning (I&W) analysis
identity, in reputation management
illusion of control
imminence, interpreting indicators
impact assessments
implementation, in McKinsey 7S analysis
implicit assumptions
increased competition, reasons for
indications and warning (I&W) analysis
applying
described
FAROUT ratings
history of
limitations of
strategic rationale for
strengths of
indicators (indications and warning [I&W] analysis)
establishing
interpreting
validating
individual analyst-level failures
inductive approach, in historiographical analysis
industry analysis, in competitive positioning analysis. See also Nine Forces model
industry benchmarking
industry experts, identifying critical success factors
industry leader analysis, identifying critical success factors
information, analysis and
information systems
infrastructure support for analysis
education
efficiency
external networks
intelligence solutions
internal networks
proactivity
input evaluation, in analysis
instant messaging
intangible resources, in SERVO analysis
intelligence. See also analysis; CI (competitive intelligence)
defined
value-added intelligence, analysis as
intelligence analysis levels
operational intelligence analysis (OIA)
strategic intelligence analysis (SIA)
tactical intelligence analysis (TIA)
intelligence briefings
intelligence cycle, analysis in
intelligence failures
intelligence solutions
limitations of
intelligence systems
inter-firm relationships. See strategic relationship analysis (SRA)
internal benchmarking
internal networks
internal organizational-level failures
interpretation of statistical analysis
applying
described
FAROUT ratings
limitations of
strategic rationale for
strengths of
interviews, in win/loss analysis
J-K
Johnston, R.
joint ventures (JVs), defined
Kalinowski, D.J.
Kenya Airways case study (McKinsey 7S analysis)
Key Intelligence Questions (KIQs)
Key Intelligence Topics (KITs)
KM (knowledge management systems)
knowledge
analysis and
elements of
assumptions
beliefs
facts
perceptions
projections
synthesizing
knowledge management systems (KM)
Kruger, E.V.
L
LASA(linchpin assumption sensitivity analysis)
Lasswell, Harold
Lawless, Robert
learning curve
Lehmann, Donald
Leidecker, Joel
Levitt, Theodore
Lewin, Kurt
licensing agreements, defined
linchpin analysis
applying
described
FAROUT ratings
history of
limitations of
strategic rationale for
strengths of
linchpin assumption sensitivity analysis (LASA)
Linder, J.
linear view of history
location risk, in country risk assessment (CRA)
loose fit, in SERVO analysis
Louden, T.L.
low-cost provider strategies
M
M&As (mergers and acquisitions), defined
macro environmental analysis. See Nine Forces model
management information systems (MIS)
manufacturing-related critical success factors
mapping relationships
March, J.G.
market position
defending
developing and building on
maintaining
withdrawing from market
market research
market segmentation
customer-related market segmentation
product market segmentation
target segment
marketing information systems (MkIS)
marketing-related critical success factors
matrix of hypotheses
McCombs, Maxwell
McGonagle, J.J. Jr.
McKinsey 7S analysis
applying
case study
described
FAROUT ratings
history of
limitations of
strengths of
mean, in statistical analysis
media monitoring, in corporate reputation analysis (CRA)
media rankings, in corporate reputation analysis (CRA)
median, in statistical analysis
medium fit, in SERVO analysis
Meldrum, D.H.
mergers and acquisitions (M&As), defined
method, interpreting indicators
Microsoft Business Solutions case study (win/loss analysis)
milestones, identifying
Miller, G.A.
minority investments, defined
MIS (management information systems)
Mitchell, D.
MkIS (marketing information systems)
Mockus, D.S.
mode, in statistical analysis
monitoring, applying in technology forecasting
Montgomery, David
morphological analysis, technology forecasting
applying
limitations of
strengths of
motivation, interpreting indicators
N
Naylor, Ellen
networks
defined
external networks
internal networks
news bulletins
newsletters
Nine Forces model
applying
case study
FAROUT ratings
limitations of
strategic rationale for
strengths of
normal distribution, in statistical analysis
normal fit, in SERVO analysis
null hypothesis
O
O&T (opportunity and threat) assessments
objective skepticism, in historiographical analysis
objectivity (in FAROUT rating system)
Occam's Razor rule
OIA(operational intelligence analysis)
operational benchmarking
operational decisions
operational intelligence analysis (OIA)
opportunity, interpreting indicators
opportunity and threat (O&T) assessments
organization, in SERVO analysis
organizational design and effectiveness, elements of
organizational priorities, analysis and
organizational-level failures
outliers, in statistical analysis
outsourcing, defined
P
p-values, in statistical analysis
packaged-food company case study (shadowing)
partnerships, in analysis
percentage changes, in statistical analysis
percentiles, in statistical analysis
perceptions, defined
perceptual maps
performance measurement, in analysis
PEST analysis
identifying critical success factors
pharmaceutical company case study (shadowing)
pharmaceutical timelines case study (event and timeline analysis)
physical resources, in SERVO analysis
PIMS database
planning failures
planning sessions
PLC (product life cycle)
political risk, in country risk assessment (CRA)
population, in statistical analysis
Porter, Michael
Porter's Five Forces
identifying critical success factors
Porter's Generic Strategies
positioning
defined
in product line analysis
postmortem analysis, biases in
Powell, T.
Power Brewing case study (future cash flow analysis)
Power, Bernie
practical usage, of corporate reputation analysis (CRA)
preparations for war games
presentations in meetings/seminars/workshops
primary activities
primary sources of information, in historiographical analysis
prior hypothesis bias
in historiographical analysis
prioritizing. See also organizational priorities
critical success factors
driving forces (DFs)
privatization case study (McKinsey 7S analysis)
proactivity, in analysis
problem definition, in analysis
product life cycle (PLC)
product line analysis
applying
case study
described
FAROUT ratings
history of
limitations of
strategic rationale for
strengths of
product market segmentation
projections, defined
propositions, developing, in historiographical analysis
The Psychology of Intelligence Analysis (Heuer)
Q
Qantas cash flow analysis example
qualitative information, in corporate reputation analysis (CRA)
quartiles, in statistical analysis
question and answer sessions
questionnaire, developing for win/loss analysis
R
ranking. See prioritizing
Raynor, M.E.
ready-to-eat food company case study (shadowing)
real-time analysis
reasoning by analogy
regression analysis, in statistical analysis
Reid, Edna
relationship life cycle
relationships. See also strategic relationship analysis (SRA)
assessing
identifying
mapping
relevance trees, technology forecasting
applying
limitations of
strengths of
reliability
of corporate reputation analysis (CRA)
of information
report types (communication of results)
representativeness
reputation. See corporate reputation analysis (CRA)
reputation management
Reputation Quotient
research question development, in historiographical analysis
residual
resource allocation, in product line analysis
resource efficiency (in FAROUT rating system)
resource management, in analysis
resources, in SERVO analysis
retail market case study (supply chain management analysis)
retail menswear case study (historiographical analysis)
return on investment of corporate reputation analysis (CRA)
revenue models
Rieden, Arthur
risk, assessing, in linchpin analysis
risks, in country risk assessment (CRA)
economic risk
exchange risk
location risk
political risk
sovereign risk
transfer risk
Ritchie, J.
Rockart, John F.
role-playing games. See also war gaming
Rosenbloom, R.
Rosenkrans, Wayne
Rothberg, H.N.
Royal Dutch/Shell case study (corporate reputation analysis)
S
sales postmortem
win/loss analysis compared
sample, in statistical analysis
SAs (strategic alliances), defined
Sawka, Ken
scenarios, applying in technology forecasting
Schoonhoven, Claudia
Schulz, S.
science, art versus
scientific method analogy
SCM (supply chain management) analysis. See supply chain management (SCM) analysis
scope identification, in analysis
SCOR (Supply Chain Operations Reference) model
Sears case study (supply chain management analysis)
secondary activities
secondary sources of information, in historiographical analysis
sector/competitor assessments
segmentation. See market segmentation
selecting
teams, for war gaming
techniques
FAROUT rating system
seminars
Senge, Peter
SERVO analysis
applying
described
environment element
FAROUT ratings
limitations of
organization element
resources element
strategy element
strengths of
values element
Sever, Joy
shadow market plans
shadow teams
shadowing
applying
case study
described
FAROUT ratings
history of
limitations of
strategic rationale for
strengths of
Shannon, C.E.
shared values, in McKinsey 7S analysis
Shell case study (corporate reputation analysis)
Shumadine, John
SIA (strategic intelligence analysis)
situation analysis
skepticism
skills, in McKinsey 7S analysis
skills-related critical success factors
Smith, R.
societal risk, in country risk assessment (CRA)
sovereign risk, in country risk assessment (CRA)
special intelligence summaries
Sperger, M.
SRA(strategic relationship analysis)
applying
described
FAROUT ratings
history of
limitations of
strategic rationale for
strengths of
Stacey, Gary
staff, in McKinsey 7S analysis
standard deviation, in statistical analysis
statistical analysis interpretation
applying
described
FAROUT ratings
limitations of
strategic rationale for
strengths of
Stech, F.J.
STEEP/PEST analysis
identifying critical success factors
stimulus-response analysis
straight lines, in regression analysis
strategic, defined
strategic alliances (SAs), defined
strategic benchmarking
strategic decisions
strategic impact worksheets
strategic intelligence analysis (SIA)
strategic networks, defined
strategic rationale
analysis of competing hypotheses (ACH)
benchmarking analysis
business model analysis (BMA)
cash flow analysis
competitive positioning analysis
corporate reputation analysis (CRA)
country risk assessment (CRA)
critical success factors (CSF) analysis
driving forces analysis (DFA)
event and timeline (E&T) analysis
historiographical analysis
indications and warning (I&W) analysis
interpretation of statistical analysis
linchpin analysis
product line analysis
shadowing
strategic relationship analysis (SRA)
supply chain management (SCM) analysis
technology forecasting
war gaming
win/loss analysis (WLA)
strategic relationship analysis (SRA)
applying
described
FAROUT ratings
history of
limitations of
strategic rationale for
strengths of
strategy
in McKinsey 7S analysis
in SERVO analysis
Strickland, A.J.
structure, in McKinsey 7S analysis
style, in McKinsey 7S analysis
supply chain management (SCM) analysis
applying
case study
described
FAROUT ratings
history of
limitations of
strategic rationale for
strengths of
Supply Chain Operations Reference (SCOR) model
sustainability, in cash flow analysis
synthesizing knowledge
systems, in McKinsey 7S analysis
T
t-test
tactical decisions
tactical intelligence analysis (TIA)
target segment, in market segmentation
task-level failures
teams
selecting for war gaming
shadow teams
techniques
analysis of competing hypotheses (ACH)
benchmarking analysis
benefits of using correctly
business model analysis (BMA)
cash flow analysis
competitive positioning analysis
corporate reputation analysis (CRA)
country risk assessment (CRA)
critical success factors (CSF) analysis
driving forces analysis (DFA)
event and timeline (E&T) analysis
historiographical analysis
indications and warning (I&W) analysis
interpretation of statistical analysis
linchpin analysis
McKinsey 7S analysis
product line analysis
selecting
FAROUT rating system
SERVO analysis
shadowing
strategic relationship analysis (SRA)
supply chain management (SCM) analysis
technology forecasting
war gaming
win/loss analysis (WLA)
technology, in analysis scope
technology forecasting
applying
case study
described
FAROUT ratings
history of
limitations of
strategic rationale for
strengths of
technology road-mapping, history of technology forecasting
technology-related critical success factors
theory construction, in historiographical analysis
thinking, analysis and
Thompson, A.A.
TIA(tactical intelligence analysis)
tight fit, in SERVO analysis
time, importance of
timelines. See event and timeline (E&T) analysis
timeliness (in FAROUT rating system)
tools, needed for analysis. See also techniques
training. See education
transfer risk, in country risk assessment (CRA)
transparency, in reputation management
Tregoe, B.B.
trend extrapolation, technology forecasting
applying
limitations of
strengths of
trends analyses
Trout, Jack
trust, in analysis
turbulence, in analysis failures
Tzu, Sun
U
U.S. Central Intelligence Agency (CIA)
Ukraine, country risk assessment case study
universal nature of corporate reputation analysis (CRA)
usefulness (in FAROUT rating system)
utility company case study (shadowing)
V
validating indications and warning (I&W) analysis
value chain analysis
value constellation analysis
value network analysis
value of analysis
value-added intelligence, analysis as
values, in SERVO analysis
Vella, C.M.
W
Wall, Alexander
war gaming
applying
case study
described
FAROUT ratings
history of
limitations of
strategic rationale for
strengths of
Ward, T.J.
warnings (indications and warning [I&W] analysis)
issuing
responses to
Weaver, W.
Weinberg, Charles
Wells, H.G.
Whitman, Meg
win/loss analysis (WLA)
applying
case study
described
FAROUT ratings
limitations of
strategic rationale for
strengths of
Winaker, A.
Winer, Russell
WLA(win/loss analysis). See win/loss analysis (WLA)
workshops
written reports
Z
Zimmerman, J.W.
Zmud, Robert
Zwicky, Fritz
Zyboldt Metals Corporation (ZMC) case study (country risk assessment)