About the Authors
Thomas H. Davenport is co-founder and research director of IIA, a Visiting Professor at Harvard Business School, Distinguished Professor at Babson College, and a Senior Advisor to Deloitte Analytics. Voted the third leading business-strategy analyst (just behind Peter Drucker and Tom Friedman) in Optimize magazine, Daven-port is a world-renowned thought leader who has helped hundreds of companies revitalize their management practices. His Competing on Analytics idea recently was named by Harvard Business Review one of the 12 most important management ideas of the past decade. The related article was named one of the ten must-read articles in HBR’s 75-year history. Published in February 2010, Davenport’s related book, Analytics at Work: Smarter Decisions, Better Results, was named one of the top 15 must-reads for 2010 by CIO Insight.
Elizabeth Craig is a research fellow with the Accenture Institute for High Performance in Boston. She is the coauthor, with Peter Cheese and Robert J. Thomas, of The Talent-Powered Organization (Kogan Page, 2007).
Jeanne G. Harris is a senior executive research fellow with the Accenture Institute for High Performance in Chicago. She is coauthor, with Thomas H. Davenport and Robert Morison, of Analytics at Work: Smarter Decisions, Better Results (Harvard Business Press, 2010). She also cowrote the 2007 book Competing on Analytics: The New Science of Winning (also from Harvard Business Press).
Robert Morison serves as lead faculty for the Enterprise Research Subscription of IIA. He is an accomplished business researcher, writer, discussion leader, and management consultant. He is coauthor of Analytics at Work: Smarter Decisions, Better Results (Harvard Business Press, 2010), Workforce Crisis: How to Beat the Coming Shortage of Skills and Talent (Harvard Business Press, 2006), and three Harvard Business Review articles, one of which received a McKinsey Award as best article of 2004. He has spoken before scores of corporate, industry, and government groups and has been a commentator on workforce issues on Nightly Business Report on PBS. Most recently executive vice president and director of research with nGenera Corporation, he earlier held management positions with the Concours Group, CSC Index, and General Electric Information Services Company.
Dr. Keri E. Pearlson is an expert in the area of managing and using information. She has worked with CIOs and executives from some of the largest corporations in the world. She has expertise in helping executives create strategies to become Web 2.0-enabled enterprises, designing and delivering executive leadership programs, and managing multiclient programs on issues of interest to senior executives of information systems. She specializes in helping IT executives prepare to participate in the strategy formulation processes with their executive peers. She’s a faculty member of the International Institute for Analytics and the Founding Partner and President of KP Partners, a CIO advisory services firm.
Bill Franks is a faculty member of the International Institute for Analytics and is Chief Analytics Officer for Teradata’s global alliance programs. He also oversees the Business Analytic Innovation Center, which is jointly sponsored by Teradata and SAS; it focuses on helping clients pursue innovative analytics. In addition, Bill works to help determine the right strategies and positioning for Teradata in the advanced analytics space. He is the author of the book Taming the Big Data Tidal Wave (John Wiley & Sons, Inc., April, 2012, www.tamingthebigdatatidalwave.com).
Eric T. Peterson is a faculty member of the International Institute for Analytics. He is the founder of Web Analytics Demystified and has worked in web analytics for over 10 years as a practitioner, consultant, and analyst. He is the author of three best-selling web analytics books: Web Analytics Demystified, Web Site Measurement Hacks, and The Big Book of Key Performance Indicators. He is one of the most widely read web analytics writers at www.webanalyticsdemystified.com.
John Lucker is a principal with Deloitte Consulting LLP, where he leads Deloitte’s Advanced Analytics and Modeling practice, one of the leading analytics groups in the professional services industry. He has vast experience in the areas of advanced analytics, predictive modeling, data mining, scoring and rules engines, and numerous other advanced analytics business solution approaches.
James Taylor is a faculty member of the International Institute for Analytics and is CEO of Decision Management Solutions. Decision Management Systems apply business rules, predictive analytics, and optimization technologies to address the toughest issues facing businesses today, changing how organizations do business. He has over 20 years of experience in developing software and solutions for clients. He has led Decision Management efforts for leading companies in insurance, banking, health management, and telecommunications.
Stacy Blanchard is the Organization Effectiveness Services and Human Capital Analytics lead for Accenture Analytics. With over 15 years of experience in aligning strategy, culture, and leadership for organizations, she has worked globally across a multitude of client situations and industries. She integrates real-world experience with recognized approaches to coach and align the C-suite to drive transformational agendas. Prior to Accenture, she was the CEO of Hagberg Consulting Group, an organization consultancy specializing in the assessment, alignment, and transformation of strategy, corporate culture, and leadership.
Carl Schleyer is Director of Operations and Analytics for Sears Holdings Corporation (an IIA sponsor) and is responsible for gathering and analyzing large volumes of data in order to support talent and human capital strategies and tactics. As a part of this role, Carl created the first analytical team dedicated to purely human capital pursuits within Sears Holdings. His passion is unlocking the value of data through influencing decisions. Carl is a 20+ year veteran of the retail industry, having served various functions within HR.
Leandro DalleMule is Senior Director for Global Analytics at CitiGroup. Prior to this, he was a Senior Manager for Deloitte’s analytics consulting practice, a risk manager for GE Capital, and a brand manager for Exxon in Brazil.
Callie Youssi is Vice President of Research Operations for the International Institute for Analytics. In this role, she works to build, manage, and support IIA’s global faculty as they uncover the most compelling applications of analytics. She is responsible for aggregating and analyzing the areas of greatest interest to IIA clients and ensuring a strong faculty bench to address those focus areas.
Katherine Busey is Vice President of Business Development for the International Institute for Analytics. In this role, she is responsible for developing global business opportunities for IIA. She works with IIA’s underwriters, partners, and research clients to uncover new trends in the analytics space and bring together vendors and practitioners.