Atlassian Jira is a popular issue tracking system used by many companies across the Globe. One of its strengths, unlike most other enterprise software, is that it does not take days or weeks to install and implement, and is very simple to upgrade and maintain.
We will assume that you already know how to install a brand-new Jira system. So, we will explore common administration tasks, such as upgrading and migrating your Jira, and we'll look at different options, ranging from using the new automated upgrade utility provided by Atlassian to doing everything from scratch. We will also look at some other neat tricks for you as an administrator, such as resetting the admin password to get you out of sticky situations.
Since Jira is now a family of products, including Jira Core (which is the old Jira Classic before Jira 7), Jira Software (which is Jira Core plus agile capabilities), and Jira Service Desk (which is Jira Core plus the old Jira Service Desk add-on), recipes in this book will use the term Jira to refer to the most popular of the three, Jira Software.
In this chapter, we will cover the following topics:
- Installing Jira for production use
- Upgrading Jira with an installer
- Upgrading Jira manually
- Migrating Jira to another environment
- Setting up the context path for Jira
- Setting up SSL
- Installing SSL certificates from other applications
- Resetting the Jira administrator password
- Importing data from CSV
- Copying configurations between Jira instances