- JIRA Essentials Third Edition
- Table of Contents
- JIRA Essentials Third Edition
- Credits
- About the Author
- About the Reviewers
- www.PacktPub.com
- Preface
- 1. Getting Started with JIRA
- 2. Project Management
- 3. Issue Management
- 4. Field Management
- 5. Screen Management
- 6. Workflows and Business Processes
- 7. E-mails and Notifications
- JIRA and e-mail
- Mail servers
- Working with outgoing mails
- Mail queues
- Manually sending e-mails
- Events
- Notifications
- The notification scheme
- Troubleshooting notifications
- Incoming e-mails
- Adding an incoming mail server
- Mail handlers
- Creating a new issue or adding a comment to an existing issue
- Adding a comment with the entire e-mail body
- Adding a comment from the non-quoted e-mail body
- Creating a new issue from each e-mail message
- Adding a comment before a specified marker or separator in the e-mail body
- Adding a mail handler
- Editing and deleting a mail handler
- The Help Desk project
- Summary
- 8. Securing JIRA
- 9. Searching, Reporting, and Analysis
- 10. JIRA Service Desk
- 11. Advanced Features
- Index
When you need to create a new issue and you already have a baseline issue, JIRA allows you to quickly create it with the data based on your existing issues, by cloning the original one. Cloning an issue allows you to quickly create a new one with most of its fields populated. For example, you might have two software products with the same bug. After creating a bug report in one project, you can simply clone it for the other project.
A cloned issue will have all the fields copied from the original issue; however, it is a separate entity nonetheless. Further actions performed on either of the two issues will not affect the other.
When an issue is being cloned, a Clone link is automatically created between the two issues, establishing a relationship.
Cloning an issue in JIRA is simple and straightforward. All you have to do is specify a new summary (or accept the default summary with CLONE—text at the front) for the cloned issue:
- Browse to the issue you wish to clone.
- Select Clone from the More Actions menu. This will bring up the Clone Issue page.
- Type in a new summary for the new cloned issue.
- Check the Clone Attachments checkbox if you also want to copy over all the attachments.
- Click on the Create button.
Once the issue is successfully cloned, you will be taken to the issue summary page for the newly cloned issue.
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