Life with Microsoft Exchange

In the corporate world, Microsoft Exchange is the 800-pound gorilla. It’s the networking software that runs the email, address book, and calendars for hundreds or thousands of employees. All of this communicates with a central master database whose heart beats away in some closet or back room at your company’s headquarters.

For years, Macs have been second-class citizens in Corporate America. As long as they couldn’t talk to the Exchange brain, they weren’t much use outside the graphic-design department. (You could buy add-on software or muck with workarounds, but you always felt like a weirdo.)

Now, however, Exchange compatibility is built in. In the Mac’s Calendar, your company’s Exchange calendar shows up. In Contacts, your company’s names and addresses show up. In Mail, you can get all your corporate email. Best of all, this information shows up side-by-side with your own personal data, so you can have it all in one place. All the conveniences of OS X now apply to your corporate email: Spotlight, Quick Look, data detectors, and so on.

If you’re lucky—that is, if your company is using Exchange 2007 or later (Service Pack 1, Update Rollup 4 and later)—setting this up could not be easier.

In Mail Preferences, fill in your Exchange information—your email address and password—as provided by your cheerful network administrator.

Figure 8-4. In Mail Preferences, fill in your Exchange information—your email address and password—as provided by your cheerful network administrator.

Connecting to Exchange

To connect to your company’s Exchange system, open Mail (Chapter 11). Choose Mail→Preferences. Click the below the list of email accounts; proceed as shown in Figure 8-4. (You can also set up your Exchange information in the System Preferences→Mail, Contacts & Calendars pane. Just click the big Microsoft Exchange button to begin.)

When you click Continue, one of two things happens:

  • A message says, “Mail found a server account for the email address you provided. The following account will be set up on your computer.” You’re all set.

    That box offers an “Also set up” item, featuring two delicious checkboxes: “Contacts contacts” and “Calendar calendars.” Hard to think why you’d want to turn these off; they’ll do all the work for you.

  • Your Mac doesn’t find the server. In that case, either (a) your company doesn’t use Exchange 2007 or later, or (b) your network geek hasn’t turned on Exchange Autodiscover. In that case, you have no choice but to call that person over to your desk and either (a) harangue him for not turning on Autodiscover, or (b) have him fill in the server address and other boxes by hand.

Exchange in Mail

Once everything is set up, open Mail. If you have a lot of mail, it may take time for Mail to synchronize with the Exchange server and display your messages. But it gets there eventually. Your Exchange account appears with its own heading, beneath your personal accounts (Figure 8-5).

Once everything is hooked up, a new heading appears in Mail (left), Calendar (middle), and Contacts (right), named after your Exchange account. That’s your corporate life, which you can hide and show at will.

Figure 8-5. Once everything is hooked up, a new heading appears in Mail (left), Calendar (middle), and Contacts (right), named after your Exchange account. That’s your corporate life, which you can hide and show at will.

Now you can send and receive email, create notes and to-do items, respond to emailed invitations, and so on. All the Mail features described in Chapter 11 are ready to go: Spotlight can search all your accounts simultaneously, Smart Folders can round up messages from one account or all of them, Quick Look can show you attachments without your having to open them in a separate program, and so on.

Exchange in Calendar

Your corporate appointments now show up in the Mac’s calendar (Chapter 11), neatly filed under their own heading in the Calendars list (Figure 8-5, middle). Each appointment category shows up with its own checkbox, as usual, so you can hide and show them as you see fit—even when they’re mixed right in with your personal agenda.

The big payoff here is scheduling meetings; you get to use Calendar’s invitations feature (Alarms, repeats, and other details).

Exchange in Contacts

Your company’s Global Address Lists show up in Contacts (Chapter 11) as a group on the Groups page (choose View→Groups, or press ⌘-3, or click the two-silhouette bookmark), as shown at right in Figure 8-5. You can work with your contacts on the server just as you would with your own addresses: Put them in groups, click an address to see where it is in Google Maps, and so on. When you’re addressing an email message or a calendar invitation, the autocomplete feature now proposes names from both your personal and corporate address books.

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