References

General

Bliss, Edwin C. 1976. Getting Things Done. Toronto: Bantam Books.

Drucker, Peter F. 1974. Management: Tasks, Responsibilities, Practices. New York: Harper Calophon Books.

Gleeson, Keny. 1994. The Personal Efficiency Program. New York: John Wiley and Sons.

Scholtes, Peter R. 1998. The Leader’s Handbook. New York: McGraw-Hill.

Senge, Peter M., Art Kleiner, Charlotte Roberts, Richard B. Ross, and Bryan J. Smith. 1994. The Fifth Discipline Fieldbook. New York: Doubleday.

Steward, Dorothy M. 1987. Handbook of Management Skills. London: Gower.

Creativity

Ayan, Jordan E. 1997. Aha!: 10 Ways to Free Your Creative Spirit and Find Your Great Ideas. New York: Crown Trade Paperbacks.

Buzan, Tony. 1993. Use Both Sides of Your Brain. New York: NAL/Dutton.

DeBono, Edward. 1994. DeBono’s Thinking Course. New York: Facts on File, Inc.

———. 1991. I Am Right—You Are Wrong. New York: Penguin.

Forkes, Richard. 1993. The Creative Problem Solver’s Toolbox. Corvalis, OR: Solutions Through Innovation.

Herrman, Ned. 1990. The Creative Brain. Luke Luce, NC: Brain Books.

Humphrey, Watts S. 1987. Managing for Innovation. Englewood Cliffs, NJ: Prentice Hall.

Williams, Linda V. 1983. Teaching for the Two-Sided Mind. New York: Touchstone.

Wonder, Jacqueline, and Priscilla Donovan. 1984. Whole-Brain Thinking. New York: Ballantine.

Information

Alessandra, Tony, and Phillip Hunsaker. 1993. Communicating at Work. New York: Simon and Schuster.

Arredondo, Lani. 1991. How to Present Like a Pro. New York: McGraw-Hill.

Axtell, Roger E. 1992. Do’s and Taboos of Public Speaking. New York: John Wiley and Sons.

Beall, Melissa. 1991. Guide to Oral Communications. Dubuque, IA: Kendall-Hunt.

Booch, Grady. 1994. Object-Oriented Analysis and Design with Applications. Reading, MA: Addison-Wesley Publishing Co.

Booker, Dianna. 1994. Communicate With Confidence. New York: McGraw-Hill.

Borisoff, Deborah, and Michael Purdy, eds. 1991. Listening in Everyday Life. Lanham, MD: University Press of America.

Bozek, Phillip. 1994. 50 One-Minute Tips to Better Communication. Menlo Park, CA: Crisp Publications.

Brock, Susan L. 1987. Better Business Writing. Menlo Park, CA: Crisp Publications.

Brockmann, R. John. 1990. Writing Better Computer User Documentation. New York: John Wiley and Sons.

Burley-Allen, Madelyn. 1995. Listening: The Forgotten Skill. New York: John Wiley and Sons.

Buzan, Tony. 1993. Use Both Sides of Your Brain. New York: NAL/Dutton.

Carnegie, Dale. 1990. Quick and Easy Way to Effective Speaking. New York: Pocket Books.

Coad, Peter, and Edward Yourdon. 1991. Object-Oriented Analysis. Englewood Cliffs, NJ: Prentice Hall.

DeMarco, Tom. 1979. Structured Analysis and System Specifiction. Englewood Cliffs, NJ: Prentice Hall, Inc.

Drake, John D. 1989. The Effective Interviewer. New York: AMACOM.

Gane, Chris, and Trish Sarson. 1979. Structured Systems Analysis: Tools and Techniques. Englewood Cliffs, NJ: Prentice Hall, Inc.

Hatley, Derke J., and Imtiaz Pirbhai. 1987. A Strategies for Real-Time System Specification. New York: Dorset House Publishing.

Heyman, Richard. 1994. Why Didn’t You Say That in the First Place? San Francisco: Jossey-Bass.

Houghton-Alico, Joann. 1985. Creating Computer Software Guides from Manuals to Menus. New York: McGraw-Hill.

Jones, Meiler Page. 1996. What Every Programmer Should Know about Object-Oriented Design. New York: Dorset House.

Kliem, Ralph L. 1986. Developing a Cost-Effective Company Operations Manual. New York: Alexander Hamilton Institute.

Kliem, Ralph L., and Irwin S. Ludin. 1995. Stand and Deliver: The Fine Art of Presentation. Brookfield, VT: Ashgate.

Kupsh, Joyce, and Pat R. Graves. 1994. How to Create High Impact Business Presentations. Lincolnwood, IL: NTC Business Books.

Maggio, Rosalie. 1990. How to Say It. Englewood Cliffs, NJ: Prentice Hall.

Mendel, Steve. 1993. Effective Presentation Skills. Menlo Park, CA: Crisp Publications.

Ohmae, Kenichi. 1983. The Mind of the Strategist. New York: Penguin.

Rafe, Stephen C. 1991. How to Be Prepared to Think on Your Feet and Make the Best Presentations of Your Life. New York: Harper Collins.

Reid, James M., Jr. 1990. Better Business Letters. Reading, MA: Addison-Wesley.

Ross, Russell C. 1961. Speak with Ease. New York: Funk and Wagnalls.

Rumbaugh, James, et al. 1991. Object-Oriented Modeling and Design. Englewood Cliffs, NJ: Prentice Hall.

Siegel, Gerald. 1993. Business and Professional Writing. Dubuque, IA: Kendall/Hunt.

Wurman, Richard S. 1990. Information Anxiety. New York: Bantam Books.

Meetings

Daniels, William R. 1990. Group Power II: A Manager’s Guide to Conducting Regular Meetings. Erlanger, KY: Pfeiffer and Co.

Doyle, David, and David Straus. 1982. How to Make Meetings Work. New York: Jove Books.

Glass, Robert L. 1988. Software Communication Skills. Englewood Cliffs, NJ: Prentice Hall.

Hawkins, Charlie. 1997. First Aid for Meetings: Quick Fixes and Major Repairs for Running Effective Meetings. Wilsonville, OR: Book Partners, Inc.

Levasseur, Robert E. 1994. Breakthrough Business Meetings: Shared Leadership in Action. Holbrook, MA: Adams Publishing.

Lippincott, Sharon M. 1994. Meeting: Do’s, Don’ts And Donuts: The Complete Handbook for Successful Meetings. Pittsburgh, PA: Lighthouse Point Press.

Marshall, Jeanie. 1994. Energetic Meetings: Enhancing Personal & Group Energy & Handling Difficult Behavior. Santa Monica, CA: Jemel Publishing House.

Mosvick, Roger K., and Robert B. Nelson (contributor). 1996. We’ve Got to Start Meeting Like This: A Guide to Successful Meeting Management. Indianapolis, IN: Park Avenue.

Nadler, Leonard, and Zeace Nadler. 1987. The Comprehensive Guide to Successful Conferences and Meetings. San Francisco: Jossey-Bass.

Whitney, Dick, and Melissa Giovagnoli. 1997. 75 Cage-Rattling Questions to Change the Way You Work: Shake-Em-Up Questions to Open Meetings, Ignite Discussion, and Spark Creativity. New York: McGraw-Hill.

Methods/Processes

Adair, James. 1989. Problem Solving: A Top-Down Approach. Glenview, IL: Scott, Foresman and Company.

Arnold, J. R. Tony. 1991. Introduction to Materials Management. Englewood Cliffs, NJ: Prentice Hall.

Arnold, John D. 1992. The Complete Problem Solver. New York: John Wiley and Sons.

Barr, John T. 1993. SPC Tools for Everyone. Milwaukee, WI: ASQC Quality Press.

Booch, Grady. 1994. Object-Oriented Analysis and Design with Applications. Reading, MA: Addison-Wesley Publishing Co.

Brunetti, Wayne H. 1993. Achieving Total Quality. White Plains, NY: Quality Resources.

Coad, Peter, and Edward Yourdon. 1991. Object-Oriented Analysis. Englewood Cliffs, NJ: Prentice Hall.

Cullen, Joe, and Jack Hollingum. 1987. Implementing Total Quality. London: IFS Limited.

DeMarco, Tom. 1979. Structured Analysis and System Specifiction. Englewood Cliffs, NJ: Prentice Hall, Inc.

Deming, W. Edwards. 1986. Out of the Crisis. Cambridge: Massachusetts Institute of Technology.

Gane, Chris, and Trish Sarson. 1979. Structured Systems Analysis: Tools and Techniques. Englewood Cliffs, NJ: Prentice Hall, Inc.

Gause, Donald C., and Gerald M. Weinberg. 1990. Are Your Lights On? New York: Dorset House.

Goddard, Walter E. 1986. Just-in-Time: Surviving by Breaking Tradition. Essex Junction, VT: Oliver Wight Publications, Inc.

Grady, Robert B., and Deborah L. Caswell. 1987. Software Metrics. Englewood Cliffs, NJ: Prentice Hall.

Grove, Andrew S. 1985. High Output Management. New York: Vintage Books.

Hammer, Michael, and James Champy. 1994. Reengineering the Corporation. New York: Harper Business.

Hatley, Derke J., and Imtiaz Pirbhai. 1987. A Strategies for Real-Time System Specification. New York: Dorset House Publishing.

Hunt, V. Daniel. 1993. Reengineering. Essex Junction, VT: Omneo.

Ishikawa, Kaoru. 1985. What Is Total Quality Control? Englewood Cliffs, NJ: Prentice Hall.

Jones, Meiler Page. 1996. What Every Programmer Should Know about Object-Oriented Design. New York: Dorset House.

Juran, J. M. 1989. Juran on Leadership for Quality: An Executive Handbook. New York: Free Press.

Kepner, Charles H., and Benjamin B. Tregoe. 1981. The New Rational Manager. Princeton, NJ: Princeton Research Press.

Kliem, Ralph L. 1990. Managing the Modern Office. Ramsey, NJ: Alexander Hamilton Institute.

Kliem, Ralph L., and Irwin S. Ludin. 1994. Just-in-Time Systems for Computing Environments. Westport, CT: Quorum Books.

Kliem, Ralph L., and Irwin S. Ludin. 1997. Reducing Project Risk. Brookfield, VT: Ashgate.

McNain, Carol J., and Kathleen H. J. Leibfried. 1994. Benchmarking. Essex Junction, VT: Oliver Wight Publications, Inc.

Niebel, Benjamin W. 1976. Motion and Time Study. Homewood, IL: Richard D. Irwin.

Rubin, Theodore. 1986. Overcoming Indecisiveness. New York: Avon Books.

Rumbaugh, James, et al. 1991. Object-Oriented Modeling and Design. Englewood Cliffs, NJ: Prentice Hall.

Sandras, William A. 1989. Just-in-Time: Making It Happen. New York: John Wiley and Sons.

Scherkenback, William W. 1991. The Deming Route to Quality and Productivity. Washington, DC: CEE Press Books.

Suzaki, Kiyoshi. 1987. The New Manufacturing Challenge. New York: Free Press.

Thomsett, Michael C. 1992. Numberwise. New York: AMACOM.

Walton, Mary. 1991. Deming Management at Work. New York: Perigee.

Wight, Oliver W. 1993. The Executive’s Guide to Successful MRPII. Essex Junction, VT: Oliver Wight Publications, Inc.

Organization

Berlack, H. Robert. 1992. Software Configuration Management. New York: John Wiley and Sons.

Kliem, Ralph L. 1988. AHI’s Productivity Sourcebook. New York: Alexander Hamilton Institute.

Landvater, Darryl V. 1993. World Class Production and Inventory Management. Essex Junction, VT: Oliver Wight Publications, Inc.

Latzko, William J., and David M. Saunders. 1995. Four Days with Dr. Deming: A Strategy for Modern Methods of Management. Reading, MA: Addison-Wesley.

Lubben, Richard T. 1988. Just-in-Time Manufacturing. New York: McGraw-Hill.

Mohrman, Susan Albers, Jay R. Galbraith, and Edward E. Lawler, III. 1998. Tomorrow’s Organization: Crafting Winning Capabilities in a Dynamic World. San Francisco: Jossey-Bass.

Olson, Margaethe H., ed. 1989. Technological Support for Work Group Collaboration. Hillsdale, NJ: Lawrence Erlbaum Associates.

Pankoke-Babatz, Uta., ed. 1989. Computer Based Group Communication. Chickester: Ellis Harwood Limited.

Rye, David E. 1998. 1,001 Ways to Inspire: Your Organization, Your Team, and Yourself. Franklin Lakes, NJ: Career Press.

Scott-Morgan, Peter B., and Arun Maira (contributor). 1996. The Accelerating Organization: Embracing the Human Face of Change. New York: McGraw-Hill.

People

Beckhard, Richard, and Wendy Pritchard. 1992. Changing the Essence. San Francisco: Jossey-Bass.

Bennis, Warren, and Burt Nanus. 1986. Leaders: The Strategies for Taking Charge. New York: Harperbusiness.

Block, Peter. 1993. Stewardship. San Francisco: Berrett-Koehler Publishers.

Block, Robert. 1983. The Politics of Projects. New York: Yourdon Press.

Bradford, David L., and Allan R. Cohen. 1984. Managing for Excellence. New York: John Wiley and Sons.

Bramson, Robert M. 1981. Coping with Difficult People. New York: Dell.

Carnegie, Dale, and Dorothy Carnegie. 1981. How to Win Friends and Influence People. New York: Simon and Schuster.

Cialdini, Robert B. 1993. Influence: The Psychology of Persuasion. New York: Morrow Press.

Covey, Stephen R. 1992. Principle-Centered Leadership. New York: Fireside.

Covey, Stephen R. 1990. The Seven Habits of Highly Effective People. New York: Fireside.

Dawson, Roger. 1992. Secrets of Power Persuasion. Englewood Cliffs, NJ: Prentice Hall.

Engel, Herbert M. 1983. How to Delegate. Houston, TX: Gulf Publishing Co.

Estess, Patricia S. 1996. Work Concepts for the Future. Menlo Park, CA: Crisp Publications.

Fisher, Roger, and William Ury. 1992. Getting to Yes. Boston: Houghton Mifflin.

Gato, Rex P. 1987. Team Building and Communication. Pittsburgh, PA: GTA Press.

James, Muriel, and Dorothy Jongeward (contributor). 1996. Born to Win: Transactional Analysis with Gestalt Experiments. Portland, OR: Perseus Press.

Jongerard, James. 1987. Born to Win. Reading, MA: Addison-Wesley.

Kanter, Rosabeth M. 1983. The Change Masters. New York: Simon and Schuster.

Kilman, Ralph, H., Teresa J. Covin, and Associates. 1988. Corporate Transformation. San Francisco: Jossey-Bass.

Kliem, Ralph L., and Irwin S. Ludin. 1995. The People Side of Project Management. Brookfield, VT: Ashgate.

Korizes, James M., and Barry Z. Posner. 1988. The Leadership Challenge. San Francisco: Jossey-Bass.

Marchington, Mick. 1992. Managing the Team. Cambridge, MA: Blackwell Publishers.

Mayer, Richard J. 1995. Conflict Management. Columbus, OH: Battelle Press.

Myers, Isabel Briggs, and Peter B. Myers (contributor). 1995. Gifts Differing: Understanding Personality Type. Palo Alto, CA: Consulting Psychologists Press.

Myers, Isabel Briggs. 1993. Introduction to Type: A Guide to Understanding Your Results on the Myers-Briggs Type Indicator. Gainesville, FL: Center for Applications of Psychological Type.

Nierenberg, Gerald I., and Henry H. Calero. 1981. Meta Talk. New York: Cornerstone Library.

Nirenberg, Jesse S. 1963. Getting Through to People. Englewood Cliffs, NJ: Prentice Hall.

Rees, Fran. 1991. How to Lead Work Teams. Erlanger, KY: Pfeiffer and Co.

Roberts, Wess. 1987. Leadership Secrets of Attila the Hun. New York: Warner Books.

Slaiken, Karl A. 1995. When Push Comes to Shove. San Francisco: Jossey-Bass.

Wierenberg, Gerald I. 1968. The Art of Negotiating. New York: Cornerstone Library.

Planning

Baker, Sunny, and Kim Baker. 1992. On time/On Budget. Englewood Cliffs, NJ: Prentice Hall.

Brimson, James A. 1991. Activity Accounting. New York: John Wiley and Sons.

DeMarco, Tom. 1982. Controlling Software Projects. Englewood Cliffs, NJ: Yourdon Press.

Edenborough, Robert. 1998. Using Psychometrics: A Practical Guide to Testing and Assessment. Dover, NH: Business Books Network.

Frame, J. Davidson. 1995. Managing Projects in Organizations. San Francisco: Jossey-Bass.

Frame, J. Davidson. 1995. The New Project Management. San Francisco: Jossey-Bass.

Graham, Robert J. 1989. Project Management: As If People Mattered. Bala Cynwyd, PA: Primavera Press.

Haynes, Marion E. 1989. Project Management: From Idea to Implementation. Menlo Park, CA: Crisp Publications.

Keane, Inc. 1995. Productivity Management. Boston: Keane, Inc.

Kliem, Ralph L. 1986. The Secrets of Successful Project Management. New York: John Wiley and Sons.

Kliem, Ralph L., Irwin S. Ludin, and Ken L. Robertson. 1997. Practical Project Management Methodology. New York: Marcel Dekker Sons.

Randolph, Alan, and Barry Z. Posner. 1991. Getting the Job Done! Englewood Cliffs, NJ: Prentice Hall.

Rouillard, Larrie. 1993. Goals and Goal Setting. Menlo Park, CA: Crisp Publications.

Whitten, Neal. 1990. Managing Software Development Projects. New York: John Wiley and Sons.

Time

Axelrod, Alan and Jim Holtje. 1997. 201 Ways to Manage Your Time Better (Quick-Tip Survival Guides). New York: McGraw-Hill.

Barnes, Emilie. 1991. The 15 Minute Organizer. Eugene, OR: Harvest House Publishers.

Douglas, Merrill E., and Donna N. Douglas. 1993. Manage Your Time, Your Work, Yourself. New York: AMACOM.

Greissman, Eugene B. 1994. Time Tactics of Very Successful People. New York: McGraw-Hill.

Haynes, Marion E. 1991. Practical Time Management. Menlo Park, CA: Crisp Publications.

Lakein, Alan. 1990. How to Get Control of Your Time and Your Life. New York: NAL/Dutton.

MacKenzie, Alec. 1991. The Time Trap. New York: AMACOM.

Mayer, Jeffrey J. 1995. Time Management for Dummies. Foster City, CA: IDG Books Worldwide.

Pollar, Odette. 1996. 365 Ways to Simplify Your Work Life: Ideas That Bring More Time, Freedom, and Satisfaction to Daily Work. Chicago: Financial Publications.

Timm, Paul R. 1993. Successful Self-Management. Menlo Park, CA: Crisp Publications.