Reengineering the BPM Process to improve performance
by Vivek Acharya
Oracle BPM Suite 11g Developer's Cookbook
- Oracle BPM Suite 11g Developer's Cookbook
- Table of Contents
- Oracle BPM Suite 11g Developer's Cookbook
- Credits
- About the Author
- Acknowledgement
- About the Reviewers
- www.PacktPub.com
- Preface
- 1. Process Modeling
- Introduction
- Modeling business processes with BPM
- Simulating the BPM Application development lifecycle
- Modeling a fictitious organization
- Creating Business Process Flow
- Creating and defining projects
- Defining Role and Organization Units
- Organizing processes using swimlanes
- Adding user interaction to Process Flow
- Controlling Process Flow—Defining exclusive gateways
- Controlling Process Flow—Implementing Exclusive Gateways
- Controlling Process Flow—Parallel gateways
- Controlling Process Flow—Sequence Flows
- Communicating with external processes and services
- Changing the value of Data objects in your process
- Creating Business objects in a Business Catalog
- Adding documentation to the Flow Element
- Creating MDS for BPM
- Publishing a BPM Project in BPM Studio to MDS
- 2. Process Implementation
- Introduction
- Defining an Interactive task
- Generating a Task Form for an Interactive task
- Creating a common Interactive task
- Generating a common Task Form
- Assigning the same Human Task to different Interactive tasks
- Creating Data associations
- Implementing service tasks
- Configuring a Data association for conditional flow
- 3. Process Deployment and Testing
- 4. Business Rules in the BPM Process
- 5. Human Workflow in BPM Process
- Introduction
- Creating Human Task Service Components
- Creating task definition and the task payload
- Defining assignments—stage and single participant
- Defining assignments—sequential stage and serial participant
- Defining assignments—management chain participant
- Defining Assignments—parallel participant type
- Testing the process
- 6. Process Simulation
- 7. Developing UI using Oracle ADF
- 8. Exception Management
- 9. BPM and SOA in Concert
- 10. End User Interaction
- 11. Manage, Monitor and Administer BPM Process
- Introduction
- Creating a custom dashboard in BPM workspace
- Configuring BAM Architect to create custom dashboards
- SOA Admin—Configuring SOA infrastructure properties
- SOA Admin—Monitoring SOA infrastructure
- SOA Admin—Administering BPMN application deployment
- SOA Admin—Fault recovery for BPMN processes
- SOA Admin—Configure notification settings
- BPM Admin—Integrating Oracle BPM with Oracle Business Activity Monitoring
- BPM Admin—Managing roles, organization units, and groups
- BPM Admin—Setting rules
- BPM Admin—Using flex fields/mapped attributes
- BPM Admin—Monitoring BPM processes
- A. Oracle BPM—Application Development Lifecycle
- B. Approval Management
- Index
You will find the Analysis results are as follows:
|
Process |
Units |
Time |
Cost |
|---|---|---|---|
|
SalesToContract |
Current Queue Size = 89 |
Average Processing Time - 4 hrs 30 min |
$17250 |
It shows that the Queue Size is huge and that time and cost taken for the process are also very high.
You can perform a lot of change to improve the performance of your process and hence can reduce the operational cost of running this process to the business.
You can reengineer the process to increase process performance with the following steps:
- Go to the Simulation Definitions dialog for the process and click the Resources tab.
- Increase the capacity of businessanalyst from 2 to 5, contracts to 5, and approver to 5, as they are the most problematic areas.
- Click Save.
- Click Run in the Simulation window to rerun the simulation.
- Click on the Time | Average Processing Time checkbox. You will find that Average Processing Time has reduced to 45 minutes.
- Click Units | Average Queue Size | Completed Instances and you will see that the number of completed instances is greater than before.
- Click on Cost, and you will find a dramatic decrease (in the cost) to $3000.
-
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