A team’s ability to function effectively is affected by the amount of individual trust that group members share. Trust affects the confidence that group members have in the integrity, ability, character, and truth of other individuals in the team. Assessing oneself in various aspects of trust-related issues is a critical step in identifying areas for improvement.
Directions: Respond to each of the following statements as if the other members of your service team were evaluating you as a group member. Rate yourself according to the scale below and then identify your perceived areas for improvement.
5 = Always | 4 = Usually | 3 = Sometimes | 2 = Rarely | 1 = Never |
| 5 | 4 | 3 | 2 | 1 |
| 5 | 4 | 3 | 2 | 1 |
| 5 | 4 | 3 | 2 | 1 |
| 5 | 4 | 3 | 2 | 1 |
| 5 | 4 | 3 | 2 | 1 |
| 5 | 4 | 3 | 2 | 1 |
| 5 | 4 | 3 | 2 | 1 |
| 5 | 4 | 3 | 2 | 1 |
| 5 | 4 | 3 | 2 | 1 |
| 5 | 4 | 3 | 2 | 1 |
| 5 | 4 | 3 | 2 | 1 |
| 5 | 4 | 3 | 2 | 1 |
Total: _____________ | |||||
Scoring:
55 or more | Excellent trust level |
45–54 | High trust level |
35–44 | Low trust level |
34 or less | Needs work! |
____________________________ | ____________________________ |
____________________________ | ____________________________ |
To the Facilitator
Distribute a copy of the assessment to each team member in printed form or by e-mail. Collect the completed evaluations and calculate the average scores for each statement. Conduct a follow-up discussion session to report the results. For each item, ask team members if they agree or disagree with the general assessment reported. Determine those areas in which there is general disagreement and ask for specific examples. Identify aspects of the work environment that might contribute to lower levels of trust among team members and list specific actions that the group as a whole can take to improve trust within the team.