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Lab 1 — installing BlackBerry Enterprise Server 5.0
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Lab 1 — installing BlackBerry Enterprise Server 5.0
by Mitesh Desai
BlackBerry Enterprise Server 5 Implementation Guide
BlackBerry Enterprise Server 5 Implementation Guide
BlackBerry Enterprise Server 5 Implementation Guide
Credits
About the Author
About the Reviewer
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Preface
What this book covers
What you need for this book
Who this book is for
Conventions
Reader feedback
Customer support
Errata
Piracy
Questions
1. Introduction to BES 5
New features of BES 5.0
BES version 5.0 architecture
Databases
MAPI and CDO files
BES network requirements
BESAdmin account
Lab 1 — installing BlackBerry Enterprise Server 5.0
Creating the service account — besadmin
Assigning a mailbox to the besadmin user
Assigning Microsoft Exchange permissions to the service account
Assigning Microsoft Windows permissions to the service account
Configuring Microsoft Exchange permissions for the service account
Enabling the database server
Creating the BlackBerry configuration database
Setting permissions for the service account manually
Setting permissions for the service account automatically
Final checklist prior to installation
Installing BES version 5
Applying the Maintenance pack
Summary
2. Understanding and Administrating BES 5
Delivering messages
Sending a message to a BlackBerry device
Sending a message from a BlackBerry device
Setting security options
Understanding encryption
Setting the BES encryption method
Protecting content
Sending PIN-to-PIN messages
Logging into the BlackBerry Administration Service
Lab 2
Logging into the console
Settings for the BlackBerry Administration Service
Creating administrators and administrative roles
Creating a role
Creating a group
Creating an administrative user
Activating the Enterprise policy
Setting a corporate peer-to-peer key
Regenerating the transport keys — main encryption keys
Summary
3. Activating Devices and Users
Creating users on the BES 5.0
Creating a user-based group
Preparing to distribute a BlackBerry device
Activating users
Understanding enterprise activation
Activating a device using BlackBerry Administration Service
Activating devices over the wireless network — OTA
Activating devices over the LAN
Activating devices using BlackBerry Web Desktop Manager
Activating the device over the corporate Wi-Fi
Messaging environment
Synchronizing organizational data
Lab 3
Importing users to the BlackBerry Enterprise Server
Adding a user when the user is not present in the company directory lookup
Setting a disclaimer at the server level for all users
Setting activation passwords
Sending a PIN message
Applying a Level One message filter to a user
Summary
4. IT Policies
IT policies
Creating a new IT policy
Assigning an IT policy
To a user
To a group
Rules for conflicting IT policies
Setting IT policy priorities
Verifying a user's IT policy
Change how an IT policy is sent to a BlackBerry device
Lab 4
Creating the Sales Team IT policy
Applying the IT policy to the sales group
IT policy settings
Resending the IT policy automatically to devices
Deactivating devices that do not have an IT policy
Troubleshooting IT policies
Summary
5. Software Configuration and Java Applications
Overview of the process
Developing Java applications for BlackBerries
Creating a shared folder on the network
Application repository
Application control policies
Standard required
Standard optional
Standard disallowed
Software configurations
Creating a software configuration
Adding a BlackBerry Java application to the software configuration
Assigning the software configuration to a user
Job deployment
Default settings of a job schedule
Changing job settings of how applications are sent to devices
Installing Java applications on BlackBerry devices using the wired approach
Reconciliation rules for BlackBerry Java applications
Scenario one
Scenario two
Scenario three
Scenario four
Scenario five
Scenario six
Scenario seven
Scenario eight
Lab 5
Changing a standard application policy
Creating a custom application control policy
Assigning the software configuration to a group
Deploying device software to BlackBerry devices
Using Desktop Manager
Using Web Desktop Manager
Updating the BlackBerry device software over the wireless network
Deploying device software using Web Desktop Manager — an example
Installing the BlackBerry device software
Creating the shared folder
Allowing the BlackBerry Administration Service to display the device software configuration settings
Adding the shared folder to the BlackBerry Administration Service
Creating the BlackBerry device software configuration
Creating a software configuration for the BlackBerry device software
Assigning the software configuration to a user
Assigning the software configuration to a group
Summary
6. MDS Applications
Understanding and setting up our MDS environment
Running MDS services
Installing MDS runtime platform
Creating a software configuration to deploy the MDS runtime platform to devices
Logging in to the MDS console
Adding an MDS application (Expense Tracker) to the MDS repository
Sending the Expense Tracker MDS application to BlackBerry devices
Configuring IT policies with respect to MDS applications
Summary
7. High Availability
Understanding high availability
Understanding how it works
Configuring high availability
Examining the default threshold values and setting failovers
Forcing a manual failover
Introducing HA for databases
Using the BlackBerry monitoring website
Setting up SNMP on the BES Server
Summary
8. Upgrades
Upgrading from supported versions
Upgrading considerations
Replacing the BlackBerry manager
Upgrading the database
Upgrading options
Upgrading procedure
Backing up the BlackBerry configuration database on an SQL server
Backing up the BlackBerry configuration database on lightweight MSDE
Using the 'in place' procedure
Upgrading your BES environment using the End Transporter tool
Migrating users to the new BES server
Recording the database paths
Using the Transporter tool to move BES users
Understanding transport errors
Summary
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BESAdmin account
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Creating the service account — besadmin
Lab 1 — installing BlackBerry Enterprise Server 5.0
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