TELECOMMUTING

Telecommuting is working from home for an employer. It is a major contributor to the virtual office concept because it applies Web technology, groupware, mobile computing, and distributed computing architecture. As office space becomes more expensive and traffic congestion more prevalent, telecommuting will grow in popularity.

Telecommuting offers three benefits. One, it reduces the need for office space. Two, it empowers people. Three, it generates accountability for results. Its challenges are providing adequate technical equipment and support and obtaining a willingness to alter managerial styles to accommodate the new working environment.

for Telecommuting

• Provide adequate technical support.
• Provide adequate hardware, software, and telecommunications.
• Use deliverable-based management.
• Conduct periodic follow-up with telecommuters.
• Employ different modes of communication (e.g., pager, microcomputer, telephone).
• Establish core days whereby telecommuters work together one or more days at a central office.
• Provide flexibility in scheduling work hours and days.