- Top 10 Basic Network Troubleshooting Tools Every IT Pro Should Know (Good overview of the software utilities available for troubleshooting. Ping is #10 on the list): https://www.pluralsight.com/blog/it-ops/network-troubleshooting-tools
- Basic network troubleshooting (Network troubleshooting tips from Computer Hope): https://www.computerhope.com/issues/ch000445.htm