■ Acknowledgments

As the author of the first edition, way back in 2004, through the sixth edition of Mike Meyers’ CompTIA A+ Guide to Managing and Troubleshooting PCs, I am now switching hats to the series editor role. One thing remains the same: the hard-working, dedicated, and talented people who also proudly wear their own hats, but wear several of them at a time to make sure this book eventually lands in your hands. So, on that note, I’d like to acknowledge the many people who contributed their talents to make this book possible:

To my in-house editor-in-chief, Melissa Layne: Way to dive into the deep end, eh? You did a great job and I’m glad to have you on board.

To my executive editor, Timothy Green: What are you gonna do with me now working as a series editor? I know, the same as we always do. Let’s do it again, eh?

To Mark Edward Soper, technical editor: Fantastic job, Mark! Very much a pleasure to work with you. The book is much better because of your input and insight.

To Rachel Fogelberg, project editor for McGraw Hill: Thank you for your patience, persistence, and perfectionism.

To Caitlin Cromley-Linn, editorial coordinator at McGraw Hill: Every complex project needs someone keeping the wheels on the bus and everyone organized. You did a great job, thanks.

To Bill McManus, copy editor: Bill, words can’t express what an awesome editing job you did on this edition. Your skill continues to amaze me. Thank you!

To Janet Walden, editorial supervisor at McGraw Hill: It was a joy to work with you again. I couldn’t have asked for a better team. In fact, I asked for the best team and got exactly what I wanted!

To Lisa McCoy, proofreader: Awesome work!