Now, let's look at solutions from a company called Derdack.
Tired of managing all your alerts with SCOM subscriptions? Do you need reliable alert notifications after business hours? Too many alerts at night? No tracking, no escalations? No convenient on-call scheduling in System Center? No mobile app?
Derdack's Enterprise Alert is a unique incident notification and response solution, extending Microsoft System Center, OMS/OI, and other IT monitoring and helpdesk solutions. It transforms basic alert notifications into a 24/7 anywhere engagement for on-call teams and introduces a new quality of on-call incident response.
Enterprise Alert comes with everything your IT line of business needs to respond to unexpected and major incidents quickly, reliably, and effectively. It delivers critical alerts to the right people via text, voice, IM, e-mail and push, tracks delivery, and escalates automatically. It introduces an entirely new level of incident accountability. With the Enterprise Alert mobile app, IT operations and remediation of critical incidents now truly rests in the palm of your hand. Your IT users will benefit from significantly shorter down times and your IT will see significant improvements on their KPIs. Customers confirm an up to 10x faster alerting and incident resolution in mission-critical IT and OT scenarios.
The following functionalities are added to Microsoft System Center and OMS:
Derdack's Enterprise Alert is the innovation-leading enterprise notification system for on-prem and hybrid cloud deployments. Find more on http://www.derdack.com.
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