Reports and dashboards folders

For orgs created after summer 2013, enhanced folder sharing is automatically enabled. If you are not in Classic, jump to Setup | Folder Sharing and flag Enable access levels for sharing report and dashboard folders (once enabled, it cannot be reversed).

This feature allows the following:

  • Sharing the reports/dashboards folders with users, roles, and groups
  • Different permissions to be set at the folder level for both reports and dashboards

With enhanced folder sharing, we get the following permissions:

  • Viewer: Users with this permission can view folders, run reports, and refresh dashboards
  • Editor: This grants the same permissions as the viewer permissions, as well as the power to add items for the folders and edit its contents
  • Manager: This grants the same permissions as the editor permissions, as well as the power to manage folders (create, update, and delete) and manage sharing

A private folder (and all its contents) is hidden from all users (except for administrators) until it is shared with other users.

To get an overview of access levels, refer to Salesforce Help at https://help.salesforce.com/articleView?id=analytics_folder_access_chart.htm&type=5.

A list of all the user permissions that are needed to share reports and dashboards can be found at Salesforce Help at https://help.salesforce.com/articleView?id=analytics_sharing_permissions.htm&type=5.

To create a new folder, jump to App Launcher | Dashboards, click the New Folder button, and select the folder's label and unique name. The folder will now be on the Created by Me view of the Folders subview:

Created by Me folders view

You can create subfolders to better organize dashboards and reports.

To move a report or dashboard within a report/dashboard folder, use the Move action when you view reports/dashboard lists or do it directly from the properties panel of each report/dashboard.

To give the right permission to a folder, click on the Share action:

Share action on the folder list view

We can define users, roles, and groups with all kinds of permission granularity, as shown in the following screenshot:

Folder access configuration

In this example, only the administrator user has access as a manager; the entire group of internal users are only viewers and the SVP, Sales role has editor-level access.

After this folder regression, let's move on to creating our dashboard.

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