1. Which tools are used to deliver process automation?
   1. Page layouts
   2. Field-level security
   3. Workflows, approvals, and entitlement process
   4. Process Builder and Flow
2. A workflow is composed by:
   1. One rule and many actions
   2. Many rules and many actions
   3. One rule and one action
   4. Many rules and one action
3. Which evaluation criteria is executed every time a record is created or updated (even without changing any field)?
   1. Created and any time it's edited to subsequently meet criteria
   2. Created and every time it's edited
   3. Created

4. Which evaluation criteria are executed when the record is created?
   1. Created and any time it's edited to subsequently meet criteria
   2. Created and every time it's edited
   3. Created
5. What are immediate actions?
   1. Time-based actions triggered after one minute
   2. Actions executed when the record is created/updated and the workflow criteria matches the record
   3. Actions executed when the record is created but the workflow criteria doesn't match the record
6. Which automated action can be used within Flow and the Lightning Process Builder?
   1. Field update
   2. Task creation
   3. Email alert
   4. Outbound message
7. How can a field update action trigger a new workflow rule execution?
   1. Flagging the Re-evaluate Workflow Rules after Field Change option on the process automation settings
   2. Flagging the Re-evaluate Workflow Rules after Field Change option on the workflow rule configuration
   3. Flagging the Re-evaluate Workflow Rules after Field Change option on the field update
8. Which is the correct order of execution?
   1. Email alerts, field updates, tasks, outbound messages
   2. Field updates, email alerts, tasks, outbound messages
   3. Outbound messages, tasks, email alerts, field updates
   4. Field updates, outbound messages, email alerts, tasks
9. Can a field update action on the opportunity object update the related account object?
   1. Yes, it is one of the few standard-to-standard cross-object field updates available
   2. Yes, it is one of the few standard-to-custom cross-object field updates available
   3. No, only the target record can be updated with a field update action
   4. No, only the custom parent record can be updated with a cross-object field update action

10. Can email alerts be sent without any limitation?
    1. They are a standard automation feature; it is possible to send all the email alerts needed
    2. They are limited to 1,000 alerts per day
    3. They are limited to 1,000 x the number of standard licenses and up to 2 million daily
    4. They are limited to 2 million daily
11. What are time-based workflows?
    1. Workflows that have date fields on the rule definition
    2. Workflows that have email alert and task actions
    3. Workflows that can execute actions with a time-dependent trigger after a given number of days/hours to a defined date field
12. Which of the following applies to outbound messages?
    
    1. Must be monitored with a dedicated delivery monitoring page
    2. Must be attached to a time-dependent trigger
    3. Requires an external endpoint to deliver the message
    4. Can contain fields from related objects