Custom notifications

Custom notifications are a great introduction to the summer 2019 release of Salesforce. Here, you can define custom notifications that can be sent to users via mobile or desktop.

To define a custom notification, go to Setup | Notification Builder | Notification Types and click the New button, as shown in the following screenshot:

Custom notification type creation

From here, you can customize a new action on the Process Builder in order to send custom notifications, as shown in the following screenshot:

Custom notification action

When the action is executed, a new notification appears for the selected user or group of users:

Custom notification on the user side

If you click on the notification, you will be redirected to the opportunity.

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