In this section, you will learn how to deliver the best solution for process automation using the declarative tools that the Salesforce platform provides. You will also learn about the programmatic approach.

This section includes the following chapters:

• Chapter 11, Automation with Workflows
• Chapter 12, Automating Record Approval with Approval Processes
• Chapter 13, Lightning Process Builder
• Chapter 14, Lightning Flows
• Chapter 15, The Coding Approach