Contents

MODULE 1 INTRODUCTION Defines business processes, AIS, and all foundational concepts. This module provides the knowledge building blocks to support the remaining chapters.

CHAPTER 1
Introduction to AIS

Overview of Business Processes

Overview of an Accounting Information System

Business Process Linkage Throughout the Supply Chain

IT Enablement of Business Processes

Basic Computer and IT Concepts

BASIC COMPUTER DATA STRUCTURES

FILE ACCESS AND PROCESSING MODES

DATA WAREHOUSE AND DATA MINING

NETWORKS AND THE INTERNET

Examples of IT Enablement

E-BUSINESS

ELECTRONIC DATA INTERCHANGE

POINT OF SALE SYSTEM

AUTOMATED MATCHING

EVALUATED RECEIPT SETTLEMENT

E-PAYABLES AND ELECTRONIC INVOICE PRESENTMENT AND PAYMENT

ENTERPRISE RESOURCE PLANNING SYSTEMS

The Internal Control Structure of Organizations

ENTERPRISE RISK MANAGEMENT

A CODE OF ETHICS

COSO ACCOUNTING INTERNAL CONTROL STRUCTURE

IT CONTROLS

CORPORATE GOVERNANCE

IT GOVERNANCE

The Importance of Accounting Information Systems to Accountants

USERS OF THE AIS

DESIGN OR IMPLEMENTATION TEAM

AN AUDITOR OF THE AIS

The Relation of Ethics to Accounting Information Systems

Summary of Study Objectives

Key Terms

End of Chapter Material

CONCEPT CHECK

DISCUSSION QUESTIONS

BRIEF EXERCISES

PROBLEMS

CASES

CONTINUING CASE: ROBATELLI'S PIZZERIA

SOLUTIONS TO CONCEPT CHECK

CHAPTER 2
Foundational Concepts of the AIS

Interrelationships of Business Processes and the AIS

Types of Accounting Information Systems

MANUAL SYSTEMS

LEGACY SYSTEMS

MODERN, INTEGRATED SYSTEMS

Client-Server Computing

Cloud Computing

Accounting Software Market Segments

Input Methods Used in Business Processes

SOURCE DOCUMENTS AND KEYING

BAR CODES

POINT OF SALE SYSTEMS

ELECTRONIC DATA INTERCHANGE

E-BUSINESS AND E-COMMERCE

Processing Accounting Data

BATCH PROCESSING

ONLINE AND REAL-TIME PROCESSING

Outputs from the AIS Related to Business Processes

Documenting Processes and Systems

PROCESS MAPS

SYSTEM FLOWCHARTS

DOCUMENT FLOWCHARTS

DATA FLOW DIAGRAMS

ENTITY RELATIONSHIP DIAGRAMS

Ethical Considerations at the Foundation of Accounting Information Systems

Summary of Study Objectives

Key Terms

Appendix: Resources Events Agents (REA) in Accounting Information Systems

End of Chapter Material

CONCEPT CHECK

DISCUSSION QUESTIONS

BRIEF EXERCISES

PROBLEMS

CASES

CONTINUING CASE: ROBATELLI'S PIZZERIA

SOLUTIONS TO CONCEPT CHECK

MODULE 2 CONTROL ENVIRONMENT Describes the proper control environment to oversee and control processes.

CHAPTER 3
Fraud, Ethics, and Internal Control

Introduction to the Need for a Code of Ethics and Internal Controls

Accounting-Related Fraud

CATEGORIES OF ACCOUNTING-RELATED FRAUD

The Nature of Management Fraud

The Nature of Employee Fraud

The Nature of Customer Fraud

The Nature of Vendor Fraud

The Nature of Computer Fraud

INTERNAL SOURCES OF COMPUTER FRAUD

EXTERNAL SOURCES OF COMPUTER FRAUD

Policies to Assist in the Avoidance of Fraud and Errors

Maintenance of a Code of Ethics

Maintenance of Accounting Internal Controls

THE DETAILS OF THE COSO REPORT

MONITORING

REASONABLE ASSURANCE OF INTERNAL CONTROLS

Maintenance of Information Technology Controls

Summary of Study Objectives

Key Terms

Appendix A: Recent History of Internal Control Standards

Appendix B: Control Objectives for Information Technology (COBIT)

End of Chapter Material

CONCEPT CHECK

DISCUSSION QUESTIONS

BRIEF EXERCISES

PROBLEMS

CASES

CONTINUING CASE: ROBATELLI'S PIZZERIA

SOLUTIONS TO CONCEPT CHECK

CHAPTER 4
Internal Controls and Risks in IT Systems

An Overview of Internal Controls for IT Systems General Controls for IT Systems

AUTHENTICATION OF USERS AND LIMITING

UNAUTHORIZED USERS

HACKING AND OTHER NETWORK BREAK-INS

ORGANIZATIONAL STRUCTURE

PHYSICAL ENVIRONMENT AND SECURITY

BUSINESS CONTINUITY

General Controls from an AICPA Trust Services Principles Perspective

RISKS IN NOT LIMITING UNAUTHORIZED USERS

RISKS FROM HACKING OR OTHER NETWORK BREAK-INS

RISKS FROM ENVIRONMENTAL FACTORS

PHYSICAL ACCESS RISKS

BUSINESS CONTINUITY RISKS

Hardware and Software Exposures in IT Systems

THE OPERATING SYSTEM

THE DATABASE

THE DATABASE MANAGEMENT SYSTEM

LANS AND WANS

WIRELESS NETWORKS

THE INTERNET AND WORLD WIDE WEB

TELECOMMUTING WORKERS AND MOBILE WORKERS

ELECTRONIC DATA INTERCHANGE

CLOUD COMPUTING

Application Software and Application Controls

INPUT CONTROLS

PROCESSING CONTROLS

OUTPUT CONTROLS

Ethical Issues in IT Systems

Summary of Study Objectives

Key Terms

End of Chapter Material

CONCEPT CHECK

DISCUSSION QUESTIONS

BRIEF EXERCISES

PROBLEMS

CASES

CONTINUING CASE: ROBATELLI'S PIZZERIA

SOLUTIONS TO CONCEPT CHECK

CHAPTER 5
Corporate Governance and the Sarbanes-Oxley Act

An Overview of Corporate Governance

Participants in the Corporate Governance Process

Functions within the Corporate Governance Process

MANAGEMENT OVERSIGHT

INTERNAL CONTROLS AND COMPLIANCE

FINANCIAL STEWARDSHIP

ETHICAL CONDUCT

The History of Corporate Governance

The Sarbanes–Oxley Act of 2002

The Impact of the Sarbanes–Oxley Act on Corporate Governance

The Importance of Corporate Governance in the Study of Accounting Information Systems

Ethics and Corporate Governance

Summary of Study Objectives

Key Terms

End of Chapter Material

CONCEPT CHECK

DISCUSSION QUESTIONS

BRIEF EXERCISES

PROBLEMS

CASES

CONTINUING CASE: ROBATELLI'S PIZZERIA

SOLUTIONS TO CONCEPT CHECK

CHAPTER 6
IT Governance

Introduction to IT Governance

An Overview of the SDLC

THE PHASES OF THE SDLC

Elements of the Systems Planning Phase of the SDLC

THE MATCH OF IT SYSTEMS TO STRATEGIC OBJECTIVES

FEASIBILITY STUDY

PLANNING AND OVERSIGHT OF THE PROPOSED CHANGES

Elements of the Systems Analysis Phase of the SDLC

PRELIMINARY INVESTIGATION

SYSTEM SURVEY: THE STUDY OF THE CURRENT SYSTEM

DETERMINATION OF USER REQUIREMENTS

ANALYSIS OF THE SYSTEM SURVEY

SYSTEMS ANALYSIS REPORT

Elements of the Systems Design Phase of the SDLC

THE PURCHASE OF SOFTWARE

IN-HOUSE DESIGN

CONCEPTUAL DESIGN

EVALUATION AND SELECTION

CLOUD COMPUTING AS A CONCEPTUAL DESIGN

DETAILED DESIGN

Elements of the Systems Implementation Phase of the SDLC

SOFTWARE PROGRAMMING

TRAINING EMPLOYEES

SOFTWARE TESTING

DOCUMENTING THE SYSTEM

DATA CONVERSION

SYSTEM CONVERSION

USER ACCEPTANCE

POST-IMPLEMENTATION REVIEW

Elements of the Operation and Maintenance Phase of the SDLC

The Critical Importance of IT Governance in an Organization

SDLC AS PART OF STRATEGIC MANAGEMENT

SDLC AS AN INTERNAL CONTROL

Ethical Considerations Related to IT Governance

ETHICAL CONSIDERATIONS FOR MANAGEMENT

ETHICAL CONSIDERATIONS FOR EMPLOYEES

ETHICAL CONSIDERATIONS FOR CONSULTANTS

Summary of Study Objectives

Key Terms

End of Chapter Material

CONCEPT CHECK

DISCUSSION QUESTIONS

BRIEF EXERCISES

PROBLEMS

CASES

CONTINUING CASE: ROBATELLI'S PIZZERIA

SOLUTIONS TO CONCEPT CHECK

CHAPTER 7
Auditing Information Technology-Based Processes

Introduction to Auditing IT Processes

Types of Audits and Auditors

Information Risk and IT-Enhanced Internal Control

Authoritative Literature Used in Auditing

Management Assertions and Audit Objectives

Phases of an IT Audit

AUDIT PLANNING

Use of Computers in Audits

Tests of Controls

GENERAL CONTROLS

APPLICATION CONTROLS

Tests of Transactions and Tests of Balances

Audit Completion/Reporting

Other Audit Considerations

DIFFERENT IT ENVIRONMENTS

CHANGES IN A CLIENT'S IT ENVIRONMENT

SAMPLING

Ethical Issues Related to Auditing

Summary of Study Objectives

Key Terms

End of Chapter Material

CONCEPT CHECK

DISCUSSION QUESTIONS

BRIEF EXERCISES

PROBLEMS

CASES

CONTINUING CASE: ROBATELLI'S PIZZERIA

SOLUTIONS TO CONCEPT CHECK

MODULE 3 BUSINESS PROCESSES The sets of business processes and the internal controls in organizations. With process maps, document flowcharts, and data flow diagrams, the core business processes are described and the necessary controls to manage risk are discussed.

CHAPTER 8
Revenue and Cash Collection Processes and Controls

Introduction to Revenue Processes

Sales Processes

Risks and Controls in Sales Processes

AUTHORIZATION OF TRANSACTIONS

SEGREGATION OF DUTIES

ADEQUATE RECORDS AND DOCUMENTS

SECURITY OF ASSETS AND DOCUMENTS

INDEPENDENT CHECKS AND RECONCILIATION

COST–BENEFIT CONSIDERATIONS

Sales Return Processes

Risks and Controls in Sales Return Processes

AUTHORIZATION OF TRANSACTIONS

SEGREGATION OF DUTIES

ADEQUATE RECORDS AND DOCUMENTS

SECURITY OF ASSETS AND DOCUMENTS

INDEPENDENT CHECKS AND RECONCILIATION

COST–BENEFIT CONSIDERATIONS

Cash Collection Processes

Risks and Controls in the Cash Collection Processes

AUTHORIZATION OF TRANSACTIONS

SEGREGATION OF DUTIES

ADEQUATE RECORDS AND DOCUMENTS

SECURITY OF ASSETS AND DOCUMENTS

INDEPENDENT CHECKS AND RECONCILIATION

COST–BENEFIT CONSIDERATIONS

IT-Enabled Systems of Revenue and Cash Collection Processes

E-Business Systems and the Related Risks and Controls

SECURITY AND CONFIDENTIALITY RISKS

PROCESSING INTEGRITY RISKS

AVAILABILITY RISKS

Electronic Data Interchange (EDI) Systems and the Risks and Controls

Point of Sale (POS) Systems and the Related Risks and Controls

Ethical Issues Related to Revenue Processes

Corporate Governance in Revenue Processes

Summary of Study Objectives

Key Terms

End of Chapter Material

CONCEPT CHECK

DISCUSSION QUESTIONS

BRIEF EXERCISES

PROBLEMS

CASES

CASH RECEIPTS

SALES

BANK DEPOSITS

CONTINUING CASE: ROBATELLI'S PIZZERIA

SOLUTIONS TO CONCEPT CHECK

CHAPTER 9
Expenditures Processes and Controls—Purchases

Introduction to Expenditures Processes

Purchasing Processes

Risks and Controls in the Purchasing Process

AUTHORIZATION OF TRANSACTIONS

SEGREGATION OF DUTIES

ADEQUATE RECORDS AND DOCUMENTS

SECURITY OF ASSETS AND DOCUMENTS

INDEPENDENT CHECKS AND RECONCILIATION

COST–BENEFIT CONSIDERATIONS

Purchase Return Process

Risks and Controls in the Purchase Return Processes

AUTHORIZATION OF TRANSACTIONS

SEGREGATION OF DUTIES

ADEQUATE RECORDS AND DOCUMENTS

SECURITY OF ASSETS AND DOCUMENTS

INDEPENDENT CHECKS AND RECONCILIATION

COST-BENEFIT CONSIDERATIONS

Cash Disbursement Processes

Risks and Controls in the Cash Disbursement Processes

AUTHORIZATION OF TRANSACTIONS

SEGREGATION OF DUTIES

ADEQUATE RECORDS AND DOCUMENTS

SECURITY OF ASSETS AND DOCUMENTS

INDEPENDENT CHECKS AND RECONCILIATION

COST–BENEFIT CONSIDERATIONS

IT Systems of Expenditures and Cash Disbursement Processes

Computer-Based Matching

Risks and Controls in Computer-Based Matching

SECURITY AND CONFIDENTIALITY RISKS

PROCESSING INTEGRITY RISKS

AVAILABILITY RISKS

Evaluated Receipt Settlement

Risks and Controls in Evaluated Receipt Settlement

SECURITY AND CONFIDENTIALITY

PROCESSING INTEGRITY

AVAILABILITY

E-Business and Electronic Data Interchange (EDI)

Risks and Controls in E-Business and EDI

SECURITY AND CONFIDENTIALITY

PROCESSING INTEGRITY

AVAILABILITY

E-Payables

Procurement Cards

Ethical Issues Related to Expenditures Processes

Corporate Governance in Expenditure Processes

Summary of Study Objectives

Key Terms

End of Chapter Material

CONCEPT CHECK

DISCUSSION QUESTIONS

BRIEF EXERCISES

PROBLEMS

CASES

CONTINUING CASE: ROBATELLI'S PIZZERIA

SOLUTIONS TO CONCEPT CHECK

CHAPTER 10
Expenditures Processes and Controls–Payroll and Fixed Assets

Introduction to Payroll and Fixed Asset Processes

Payroll Processes

Risks and Controls in the Payroll Processes

AUTHORIZATION OF TRANSACTIONS

SEGREGATION OF DUTIES

ADEQUATE RECORDS AND DOCUMENTS

SECURITY OF ASSETS AND DOCUMENTS

INDEPENDENT CHECKS AND RECONCILIATION

COST–BENEFIT CONSIDERATIONS

IT Systems of Payroll Processes

Fixed Assets Processes

FIXED ASSET ACQUISITIONS

FIXED ASSETS CONTINUANCE

FIXED ASSETS DISPOSALS

Risks and Controls in Fixed Assets Processes

AUTHORIZATION OF TRANSACTIONS

SEGREGATION OF DUTIES

ADEQUATE RECORDS AND DOCUMENTS

SECURITY OF ASSETS AND DOCUMENTS

INDEPENDENT CHECKS AND RECONCILIATION

COST–BENEFIT CONSIDERATIONS

IT Systems of Fixed Assets Processes

Ethical Issues Related to Payroll and Fixed Assets Processes

Corporate Governance in Payroll and Fixed Assets Processes

Summary of Study Objectives

Key Terms

End of Chapter Material

CONCEPT CHECK

DISCUSSION QUESTIONS

BRIEF EXERCISES

PROBLEMS

CASES

CONTINUING CASE: ROBATELLI'S PIZZERIA

SOLUTIONS TO CONCEPT CHECK

CHAPTER 11
Conversion Processes and Controls

Basic Features of Conversion Processes

Components of the Logistics Function

PLANNING

RESOURCE MANAGEMENT

OPERATIONS

Cost Accounting Reports Generated by Conversion Processes

Risks and Controls in Conversion Processes

AUTHORIZATION OF TRANSACTIONS

SEGREGATION OF DUTIES

ADEQUATE RECORDS AND DOCUMENTS

SECURITY OF ASSETS AND DOCUMENTS

INDEPENDENT CHECKS AND RECONCILIATION

COST–BENEFIT CONSIDERATIONS

IT Systems of Conversion Processes

Ethical Issues Related to Conversion Processes

Corporate Governance in Conversion Processes

Summary of Study Objectives

Key Terms

End of Chapter Material

CONCEPT CHECK

DISCUSSION QUESTIONS

BRIEF EXERCISES

PROBLEMS

CASES

CONTINUING CASE: ROBATELLI'S PIZZERIA

SOLUTIONS TO CONCEPT CHECK

CHAPTER 12
Administrative Processes and Controls

Introduction to Administrative Processes

Source of Capital Processes

Investment Processes

Risks and Controls in Capital and Investment Processes

General Ledger Processes

Risks and Controls in General Ledger Processes

AUTHORIZATION OF TRANSACTIONS

SEGREGATION OF DUTIES

ADEQUATE RECORDS AND DOCUMENTS

SECURITY OF THE GENERAL LEDGER AND DOCUMENTS

INDEPENDENT CHECKS AND RECONCILIATION

Reporting as an Output of the General Ledger Processes

EXTERNAL REPORTING

INTERNAL REPORTING

Ethical Issues Related to Administrative Processes and Reporting

UNETHICAL MANAGEMENT BEHAVIOR IN CAPITAL SOURCES AND INVESTING

INTERNAL REPORTING OF ETHICAL ISSUES

Corporate Governance in Administrative Processes and Reporting

Summary of Study Objectives

Key Terms

End of Chapter Material

CONCEPT CHECK

DISCUSSION QUESTIONS

BRIEF EXERCISES

PROBLEMS

CASE

CONTINUING CASE: ROBATELLI'S PIZZERIA

SOLUTIONS TO CONCEPT CHECK

MODULE 4 IT INFRASTRUCTURE TO ENABLE PROCESSES The hardware, software, and systems that support business processes.

CHAPTER 13
Data and Databases

The Need for Data Collection and Storage

Storing and Accessing Data

DATA STORAGE TERMINOLOGY

DATA STORAGE MEDIA

Data Processing Techniques

Databases

THE HISTORY OF DATABASES

The Need for Normalized Data

TRADE-OFFS IN DATABASE STORAGE

Use of a Data Warehouse to Analyze Data

BUILD THE DATA WAREHOUSE

IDENTIFY THE DATA

STANDARDIZE THE DATA

CLEANSE, OR SCRUB, THE DATA

UPLOAD THE DATA

Data Analysis Tools

DATA MINING

OLAP

Distributed Data Processing

DDP AND DDB

Cloud-Based Databases

IT Controls for Data and Databases

Ethical Issues Related to Data Collection and Storage

ETHICAL RESPONSIBILITIES OF THE COMPANY

ETHICAL RESPONSIBILITIES OF EMPLOYEES

ETHICAL RESPONSIBILITIES OF CUSTOMERS

Summary of Study Objectives

Key Terms

End of Chapter Material

CONCEPT CHECK

DISCUSSION QUESTIONS

BRIEF EXERCISES

PROBLEMS

CASES

CONTINUING CASE: ROBATELLI'S PIZZERIA

SOLUTIONS TO CONCEPT CHECK

CHAPTER 14
E-Commerce and E-Business

Introduction to E-Commerce and E-Business

The History of the Internet

The Physical Structure and Standards of the Internet

THE NETWORK

THE COMMON STANDARDS OF THE INTERNET

E-Commerce and Its Benefits

BENEFITS AND DISADVANTAGES OF E-COMMERCE FOR THE CUSTOMER

BENEFITS AND DISADVANTAGES OF E-COMMERCE FOR THE BUSINESS

THE COMBINATION OF E-COMMERCE AND TRADITIONAL COMMERCE

Privacy Expectations in E-Commerce

E-Business and IT Enablement

B2B: A PART OF E-BUSINESS

E-Business Enablement Examples

Intranets and Extranets to Enable E-Business

Internal Controls for the Internet, Intranets, and Extranets

XML and XBRL as Tools to Enable E-Business

XML IN INTERNET EDI

XBRL FOR FINANCIAL STATEMENT REPORTING

Ethical Issues Related to E-Business and E-Commerce

Summary of Study Objectives

Key Terms

End of Chapter Material

CONCEPT CHECK

DISCUSSION QUESTIONS

BRIEF EXERCISES

PROBLEMS

CASES

CONTINUING CASE: ROBATELLI'S PIZZERIA

SOLUTIONS TO CONCEPT CHECK

CHAPTER 15
IT Infrastructure for E-Business

Overview of ERP Systems

History of ERP Systems

Current ERP System Characteristics

ERP Modules

FINANCIALS

HUMAN RESOURCES

PROCUREMENT AND LOGISTICS

PRODUCT DEVELOPMENT AND MANUFACTURING

SALES AND SERVICES

ANALYTICS

SUPPLY CHAIN MANAGEMENT (SCM)

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

Market Segments of ERP Systems

TIER ONE SOFTWARE

TIER TWO SOFTWARE

CLOUD-BASED ERP

Implementation of ERP Systems

HIRING A CONSULTING FIRM

THE BEST-FIT ERP SYSTEM

WHICH MODULES TO IMPLEMENT

BEST OF BREED VERSUS ERP MODULES

BUSINESS PROCESS REENGINEERING

CUSTOMIZATION OF THE ERP SYSTEM

THE COSTS OF HARDWARE AND SOFTWARE

TESTING OF THE ERP SYSTEM

DATA CONVERSION

TRAINING OF EMPLOYEES

THE METHODS OF CONVERSION TO THE ERP SYSTEM

Benefits and Risks of ERP Systems

BENEFITS OF ERP SYSTEMS

RISKS OF ERP SYSTEMS

ERP Systems and the Sarbanes-Oxley Act

Summary of Study Objectives

Key Terms

End of Chapter Material

CONCEPT CHECK

DISCUSSION QUESTIONS

BRIEF EXERCISES

PROBLEMS

CASES

CONTINUING CASE: ROBATELLI'S PIZZERIA

SOLUTIONS TO CONCEPT CHECK

Index

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